Public Tickets
yeeloon
Critical error when activating plugins
General
Updated 21 hours ago
2
Most recent comment from Pat:Hi Yeelon,
Thank you for reaching out. I'm sorry to hear you're running into this critical error and completely understand how concerning this can be.
This issue is probably caused by the se ...
taylorvelehna
transparent header issue
Salient - Responsive Multi-Purpose Theme
Updated 3 days ago
2
Most recent comment from Pat:Hi Taylor,
Thank you reaching out.
Try adding this snippet to your child theme's "function.php" file to force the transparent header on all pages:
add_filter('nectar_activate_transparent_hea ...
freiz
Hover Effect on Horizontal List Items
Salient - Responsive Multi-Purpose Theme
Updated 4 days ago
2
Most recent comment from freiz:I just found it by selecting the font color for the whole column.Best regards
Katherine
menu and loading issue
Salient - Responsive Multi-Purpose Theme
Updated 6 days ago
3
Most recent comment from Austin:Hi Katherine,
Thank you for getting in touch.
I'm glad you were able to resolve this issue. Feel free to contact us if you have any other queries.
Cheers,
Aron
Secondary Header
General
Updated 6 days ago
2
Most recent comment from Austin:Hi Aron,
Thank you for getting back to us.
Whenever the secondary header is active, the icons are displayed on the secondary header. You can see the same in our guide https://themenectar.com/docs/sali ...
Jon
Previous/Next post nav arrow color
General
Updated 6 days ago
10
Most recent comment from Austin:Hi Jon,
Thank you for getting back to us.
I'm glad we could assist. Feel free to reach out if you have any other queries.
Cheers,
Ezequiel
Learnpress
General
Updated 1 week ago
2
Most recent comment from Pat:Hi Ezequiel,
Thanks for reaching out.
Salient is built to WordPress standards and is compatible with the vast majority of well-coded third-party plugins. While many of our customers use various plugin ...
SamType40
Button link to open lightbox image
General
Updated 1 week ago
5
Most recent comment from Pat:Hi Sam,
Glad we could help you get this up and running.
Happy coding!
Best wishes,
NLGZero
Missing Demos
Salient - Responsive Multi-Purpose Theme
Updated 1 week ago
2
Most recent comment from Austin:HI there,
Thank you for getting in touch.
Please ensure you're running the latest version of the theme.
The current version of the theme is v17.3.1 and the Salient Mag demo was added in v16.0.� ...
chloe C
.nectar-split-heading font rendering issue
Salient - Responsive Multi-Purpose Theme
Updated 2 weeks ago
3
Most recent comment from Pat:Hi Chloe,
Thank you for contacting us, and especially for sharing the workaround update.
We're glad to hear that you managed to figure this out.
If you have any further questions or encounter any ...
shrouk
ssue with Product Images on Mobile After WPML Translation
General
Updated 2 weeks ago
2
Most recent comment from Austin:Hi Shrouk,
Thank you for getting back to us.
Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any ...
stevenl66
Video backgrounds iPhone autoplay
Salient - Responsive Multi-Purpose Theme
Updated 2 weeks ago
4
Most recent comment from Austin:Hi Steven,
Thank you for getting back to us.
Let's hope they come up with a workaround for this. My apologies for any inconvenience caused.
All the best as you continue with your project.
Best re ...
Boost87
Team Member Meta Below Bio Modal
Salient - Responsive Multi-Purpose Theme
Updated 2 weeks ago
14
Most recent comment from Austin:Hi Manuel,
Thank you for getting back to us.
I'm glad we could assist. Feel free to contact us if you have any other queries.
Cheers,
Jane Stepak
Theme Update QuestionsClosed
Salient - Responsive Multi-Purpose Theme
Updated 2 weeks ago
3
Most recent comment from Tahir :Hi Jane ,
Regarding your questions:
Are the "More Details" and "View and Zoom" buttons' functionality built-in to Salient or are they added?
Yes, those are built-in.
Is a page such as: https:/ ...
DanielleSMT
images no longer showing
Salient - Responsive Multi-Purpose Theme
Updated 2 weeks ago
4
Most recent comment from Pat:Hi Danielle,
Glad to hear the issue has been resolved.
Thank you for your cooperation.
Feel free to reach out anytime if you need further assistance.
Best wishes,