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Public Tickets

Melanie Tirrell Unique ID for Menu Button   Salient - Responsive Multi-Purpose Theme   Updated 2 hours ago   7 Most recent comment from Pat:Hello Melanie, Thank you for sharing that snippet! You're absolutely spot on, your solution works well because it specifically targets the anchor link element within the menu container, which is ... Mauro Nectar Slider   Salient - Responsive Multi-Purpose Theme   Updated 2 hours ago   2 Most recent comment from Pat:Hi Mauro, Thanks for writing in, I hope you're doing well! To assist you further, we'd like to actively troubleshoot and determine what might be causing the issue. This will require access t ... markusrehkopp Functionality   Salient - Responsive Multi-Purpose Theme   Updated 2 hours ago   2 Most recent comment from Pat:Hello there, Thanks for writing in, I trust you're doing well! To answer your questions:a. Can I change the animation of the appearance of the drop down menu (from flying in to fading in)? On thi ... James WPBaker not loading   General   Updated 7 hours ago   4 Most recent comment from Pat:Hello James, Since you don't have access to the original Envato account used by the previous developer, you will need to purchase a new license to access the latest theme files and updates. You c ... RanebrookZina Blog header display   Salient - Responsive Multi-Purpose Theme   Updated 14 hours ago   3 Most recent comment from RanebrookZina:It worked, thank you.  kokomais Demo importer not showing   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   4 Most recent comment from Pat:Hi Kokomais, Apologies for that! Please ensure that you've installed the demo plugin as it is a requirement! If you don't have it installed then you can find it by navigating to Appearance > ... Alessandro fancy box element personalization   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   2 Most recent comment from Tahir :Hi Alessandro , Thanks for reaching out! . Yes, Its possible Fancy Box might not be suitable for what you are trying to achieve.  Try using the pre-built templates in the Salient Studio: https://them ... Laura Uber Interactive Map Sizing   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Have noted this in the Wishlist.  Best,   Mario interactive hero effect on the homepage   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   2 Most recent comment from Pat:Hello Mario, Thanks for reaching out. That interactive effect is achieved using a specific Salient element called the Content Trail. If you imported the Signal Demo, you can find this element located ... lori21 Button spacing issues on Fancy BoxClosed   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   5 Most recent comment from lori21:That fixed it - thank you so much! Aggravated Badger Can I edit the SALE text on products?Closed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   4 Most recent comment from Pat:Hi James, Thank you for your kind words! I'm glad to hear that the solution was helpful. Wishing you a wonderful time enjoying the festivities. Cheers, Frank Demo contentClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   5 Most recent comment from Frank:That’s all I needed! Thanks Tahir. lori21 Split line heading cuts off the last letter of every wordClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . This is due to this specific font axis alignment. Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser ... jeroenbr CSS not loading phoneClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   2 Most recent comment from Tahir :Hi jeroenbr , Thanks for reaching out! . Please try optimizting the Images as the first image itself is around 3.4MB Try using the Optimization plugins recommended in this Article http://themenectar ... IngenieursCreatifs url redirection issue   General   Updated 3 weeks ago   4 Most recent comment from Pat:Hello Regis, That sounds like the perfect plan. Your hosting provider should be able to set up that server-level redirect easily for you. Please let us know how it goes! Thank you for your kind wishes ...