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Public Tickets

Sylvia Hannah What IQ Tests Really Measure and How to Enhance Your Cognitive Abilities   General   Updated 8 hours ago   2 Most recent comment from Ephraim:Hi Sylvia, Thanks for writing in! Great read, but this doesn't seem like a support ticket. I will proceed to close. BR, cass55 Updating info in off canvas menuClosed   Salient - Responsive Multi-Purpose Theme   Updated 1 day ago   4 Most recent comment from Ephraim:I’m glad we could assist you! If you haven’t already, we would greatly appreciate it if you could share your experience by leaving a review on ThemeForest. Your feedback is invaluable to us. Also, ... FedericoVisalli .css file is missing   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   2 Most recent comment from Ephraim:Hi Federico, Thanks for writing in! The error occurs because you are trying to upload the entire "All files & documentation" package instead of just the theme itself. The zip file you downloaded from ... Melanie Tirrell Linking to tabbed sectionsClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   4 Most recent comment from Ephraim:Hi Melanie, Glad to hear you figured out the issue! I'll go ahead and close this ticket for now. As always, if you have any further questions or need assistance, please don't hesitate to rea ... Vittorio_Gargiuolo My theme, salient, is not compatible with the latest version of Wordpress, and my site is down   General   Updated 2 days ago   4 Most recent comment from Ephraim:Hi George, Thanks for writing in! To ensure your website remains secure, high-performing, and compatible with the latest web standards, it is essential to keep your theme, WordPress core, and PHP vers ... Francois Templates not working   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Try clicking on the Text and check if it gets added: Best,   Visualpilot Change the cart icon   Salient - Responsive Multi-Purpose Theme   Updated 4 days ago   6 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes ... mondayfriday Salient Demo Import not available for HarborClosed   Salient - Responsive Multi-Purpose Theme   Updated 4 days ago   3 Most recent comment from Ephraim:Hi there, Glad you were able to resolve this! Should you have any further questions or need assistance along the way, please don’t hesitate to reach out. Best wishes, markusrehkopp FunctionalityClosed   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   4 Most recent comment from Pat:Hello, Great to have you back! I'm happy that I could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuabl ... Melanie Tirrell Unique ID for Menu ButtonClosed   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   9 Most recent comment from Pat:Hello Melanie, I'm glad to hear that helped! It is definitely easy to miss those IDs since they are tucked away inside the HTML markup. You are very welcome, and please feel free to reach out if ... James WPBaker not loading   General   Updated 1 week ago   4 Most recent comment from Pat:Hello James, Since you don't have access to the original Envato account used by the previous developer, you will need to purchase a new license to access the latest theme files and updates. You c ... RanebrookZina Blog header displayClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   3 Most recent comment from RanebrookZina:It worked, thank you.  kokomais Demo importer not showing   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   4 Most recent comment from Pat:Hi Kokomais, Apologies for that! Please ensure that you've installed the demo plugin as it is a requirement! If you don't have it installed then you can find it by navigating to Appearance > ... Laura Uber Interactive Map SizingClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Have noted this in the Wishlist.  Best,   Mario interactive hero effect on the homepage   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Pat:Hello Mario, Thanks for reaching out. That interactive effect is achieved using a specific Salient element called the Content Trail. If you imported the Signal Demo, you can find this element located ...