Public Tickets
Gilda Haas
related posts
Salient - Responsive Multi-Purpose Theme
Updated 49 minutes ago
1
Most recent comment from Gilda Haas:I am trying to remove related posts from the bottom of a portfolio item
SamType40
Copy row feature not showing
General
Updated 11 hours ago
2
Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
Could you confirm the bundled plugins are updated as well: https://themenectar.com/docs/salient/installing-plugins-updated/ ? .
Best,
Gerald Radford
Heading Colours
General
Updated 19 hours ago
2
Most recent comment from Pat:Hi Gerald,
Glad to hear from you.
I can definitely help clear this up.
Because you're using the Elementor page builder, the colors for headings inside your page content (H2, H3, etc.) need to be ...
Paul Luu
Salient Theme - Navigation Bar
Salient - Responsive Multi-Purpose Theme
Updated 20 hours ago
3
Most recent comment from Pat:Hi Paul,
Thank you for contacting us, and especially for sharing the workaround update.
We're glad to hear that you managed to figure this out.
If you have any further questions or encounter any ...
Krishy59
Issue Uploading Theme to Wordpress
Salient - Responsive Multi-Purpose Theme
Updated 1 day ago
2
Most recent comment from Tahir :Hi Krishy59 ,
Thanks for reaching out! .
Please view: https://themenectar.com/docs/salient/installing-salient-updated/
Best,
regionalho
Team Member Images Don't Load
Salient - Responsive Multi-Purpose Theme
Updated 2 days ago
3
Most recent comment from regionalho:Thank you, I couldn't find any specific Image Optimization setting, but I did turn off Minify and Lazy Load. That seems to have fixed the issue. Thanks a lot for your guidance.
Andy LeSavage
Widgets / Sidebar
General
Updated 2 days ago
2
Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ...
Adn Montalvo
Can't install required plugins.
Salient - Responsive Multi-Purpose Theme
Updated 3 days ago
2
Most recent comment from Pat:Hi there,
Thank you for contacting us.
The current version of the theme is v17.4.1, and Page Builder version v8.4.2. You can review the available methods for updating Salient here: https://themenectar ...
davincci1982
Portfolio
Salient - Responsive Multi-Purpose Theme
Updated 4 days ago
6
Most recent comment from Pat:Hi Davinci,
Glad to assist!
Feel free to reach out in case you need further assistance!
Kind regards,
ElevatedMediaProductions
Video Player not working with Vimeo
General
Updated 4 days ago
4
Most recent comment from Pat:Hi Monstrous,
Apologies for that as the attached link isn't publicly accessible.
Please try to add a shareable link and let us know how it goes: https://www.awesomescreenshot.com/video/42915182?k ...
scotth140
Stylesheet is missing
Salient - Responsive Multi-Purpose Theme
Updated 1 week ago
2
Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
I see you got it resolved.
Best,
rmegias
installation
Salient - Responsive Multi-Purpose Theme
Updated 1 week ago
2
Most recent comment from Pat:Hi Ricardo,
Thank you for getting in touch.
In this case, you are suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to ...
Hadi Ibrahim
text colour in team bioClosed
General
Updated 1 week ago
5
Most recent comment from Hadi Ibrahim:Many thanks, Tahir! All looks good now.
decybel
security issues on playing media
General
Updated 2 weeks ago
2
Most recent comment from Pat:Hi Decybel,
Thanks for getting back to us and for sharing the screenshot.
The warning symbol you're seeing is a Mixed Content error from your browser. This isn't an issue with the Salient th ...
Michele Bortoluzzi
Salient Wpbakery templates not showingClosed
General
Updated 2 weeks ago
3
Most recent comment from Michele Bortoluzzi:Thank you for your help!