Public Tickets
tiqcity
cart not updating adding item on shop page
Salient - Responsive Multi-Purpose Theme
Updated 20 hours ago
2
Most recent comment from Andrew Cooke:Hi Lilian,
Thank you for getting in touch.
I have noted an error in the developer tools console. Here's a screenshot of the same.
To troubleshoot this, please check for plugin conflicts by deac ...
Josée Tremblay
Translating with Loco Translate
Salient - Responsive Multi-Purpose Theme
Updated 1 day ago
8
Most recent comment from Tahir :Hey Again,
Loco Translate does not allow multilingual translations, you will have to use WPML if you wish to make your site dual language: https://themenectar.com/docs/salient/translations/
Best,
Jen Boxer
I need to remove the full stop that is added afyer the site name in the generated footer copyright details
Salient - Responsive Multi-Purpose Theme
Updated 1 day ago
8
Most recent comment from Tahir :Hey Again,
Thanks for reaching out! .
Add this to your child theme functions.php file and it should remove the dot.
function custom_salient_copyright_text_no_dot($copyright_text) {
return str_re ...
Chris
"Preview Changes" not showing changesClosed
Salient - Responsive Multi-Purpose Theme
Updated 3 days ago
20
Most recent comment from Noah Munene:Thank you, Chris, for your cooperation and patience throughout the entire process.
We look forward to supporting you again whenever you encounter any challenges.
Happy coding!
Eric
Post Loop Builder - 3 Columns on Mobile
General
Updated 3 days ago
2
Most recent comment from Tahir :Hey Again,
Thanks for reaching out! .
Please update the Bundled plugins as well to get the new features: https://themenectar.com/docs/salient/installing-plugins-updated/
Best,
Eric
Horizontal Scroll Function
General
Updated 4 days ago
4
Most recent comment from Noah Munene:Hi Eric,
Thank you for getting back.
This is our latest innovation for building websites visually with WordPress that works as an independent entity. We however take note of the feature requests from ...
Thomas Wrench
Post Loop Builder - Project VideoClosed
Salient - Responsive Multi-Purpose Theme
Updated 4 days ago
6
Most recent comment from Noah Munene:Hi Thomas,
I hope you got a walkaround and I can now safely close this ticket.
Please if you need any help feel free to create a new ticket.
Thanks.
seth_matisak
Off Canvas Menu IconClosed
Salient - Responsive Multi-Purpose Theme
Updated 4 days ago
20
Most recent comment from Noah Munene:Hi Seth,
We appreciate your cooperation and patience to make this a success.
Cheers.
ddefailly
Fullscreen rows scrolling behaviour
Salient - Responsive Multi-Purpose Theme
Updated 4 days ago
7
Most recent comment from ddefailly:Thanks TahirIt is indeed a way to mitigate the effect of the quick flipping. I will play around to see if it works well.
Evan
Image Carousel Gallery Loading
Salient - Responsive Multi-Purpose Theme
Updated 4 days ago
9
Most recent comment from Tahir :Hey Again,
Thanks for the further information.
It seems this could be an issue with the Flickity Slider script rather than lazyload. Escalating this to the developer for further response.
Best,
rodrigo654
Helo to workaround a "timeline" element
Salient - Responsive Multi-Purpose Theme
Updated 5 days ago
2
Most recent comment from Noah Munene:Hi Rodrigo,
Thank you for getting in touch.
The Closest is the "Icon List" Page Element, you can try to import this pre-built layout:
Hope this helps.
Thanks.
Laura Uber
Horizontal Scrolling with Carousel
Salient - Responsive Multi-Purpose Theme
Updated 5 days ago
9
Most recent comment from Laura Uber:Thank you, Noah!!
seth_matisak
Flickity Next/Previous ButtonsClosed
Salient - Responsive Multi-Purpose Theme
Updated 5 days ago
15
Most recent comment from seth_matisak:Thanks. Maybe Judith or Andrew can help as well. Cheers.
bbentelin
Hamburger Menu not visible on mobile home page
Salient - Responsive Multi-Purpose Theme
Updated 5 days ago
5
Most recent comment from Andrew Cooke:Hi again,
Thank you for getting back to us.
To look into this, could you allow us to log in to your website's backend dashboard so we can check on this for you? We will need the username and pass ...
jafet
Several sites infected using salient
Salient - Responsive Multi-Purpose Theme
Updated 5 days ago
4
Most recent comment from Tahir :Hey Again,
Thanks for the details.
There are no known vulnerabilities in the Salient Version 17.2.0. Could you provide a list of your plugins so we can take a look.
Best,