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Public Tickets

ddefailly Fullscreen rows scrolling behaviourClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2025 at 6:16am   7 Most recent comment from ddefailly:Thanks TahirIt is indeed a way to mitigate the effect of the quick flipping. I will play around to see if it works well.  seth_matisak Flickity Next/Previous ButtonsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2025 at 6:20pm   15 Most recent comment from seth_matisak:Thanks. Maybe Judith or Andrew can help as well. Cheers.  bbentelin Hamburger Menu not visible on mobile home pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2025 at 4:23pm   5 Most recent comment from Austin:Hi again, Thank you for getting back to us. To look into this, could you allow us to log in to your website's backend dashboard so we can check on this for you? We will need the username and pass ... jafet Several sites infected using salientClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2025 at 6:53am   4 Most recent comment from Tahir :Hey Again, Thanks for the details. There are no known vulnerabilities in the Salient Version 17.2.0. Could you provide a list of your plugins so we can take a look.  Best,   Aron Image Comparison SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated June 11, 2025 at 11:04pm   2 Most recent comment from Austin:Hi Aron, Thank you for getting in touch. Unfortunately, we currently don't have a way to add this feature to the image comparison element. Adding this would require some extensive customization, ... Crista Dillinger WP Bakery Page Builder IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2025 at 5:46pm   2 Most recent comment from Austin:Hi Crista, Thank you for getting in touch. Please share a screenshot of this so we can look into this and advise. We look forward to your reply. Thanks, HolBusSol Suggestion - Social AdditionClosed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2025 at 5:19pm   4 Most recent comment from Austin:Hi again, Thank you for getting back. The other alternative is to add the Substack and Bluesky URL's any random social media element (for example, YouTube & Pinterest), then you can share the Fon ... John Request for Transparent Header Option on Posts (Like on Pages)Closed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2025 at 1:58pm   10 Most recent comment from John:It works, thank you so much Tahir! You're a hero :-)Ticket can be closed. Laurie Kerns Menu Items WrappingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2025 at 7:05am   4 Most recent comment from Pat:Hi Laurie, Thank you for the positive response. Happy Coding! Laurie Kerns text editorClosed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2025 at 2:49am   4 Most recent comment from Pat:Hi Laurie, No worries. Thank you for understanding and figuring out the solution. Happy Coding! Filip Social media icon shortcodeClosed   Salient - Responsive Multi-Purpose Theme   Updated June 7, 2025 at 10:22pm   8 Most recent comment from Pat:Hi Filip, I am glad that you managed to figure it out. Thank you for the positive response. Happy coding! Evan I need help adjusting the settings to the location of the arrows in a galleryClosed   Salient - Responsive Multi-Purpose Theme   Updated June 5, 2025 at 4:30pm   7 Most recent comment from Evan:Boom! That did the trick. As always, thank you, Tahir!-Evan lukasjurk Button HeaderClosed   General   Updated July 28, 2025 at 1:00pm   5 Most recent comment from Pat:Hi Lucas, This ticket has now been closed. If you experience any further challenges, please don't hesitate to reach out to us. Best wishes, Vickie FontsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 30, 2025 at 8:41pm   3 Most recent comment from Pat:Hi Vickie, I hope the solution provided resolved the issue. I'll go ahead and close this ticket for now. Should you need any further assistance, please feel free to reach out.   Best wishes, ikbentijs97 Bug in your LCP mobileClosed   General   Updated June 4, 2025 at 6:27pm   21 Most recent comment from Tahir :Glad to help.  You need to use WProcket to clear the cache.  Also to further improve it adding an even smaller sized image as mentioned earlier and reduce the dom size by removing some elements.   ...