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Public Tickets

JadeHealy Image Hotspot   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Andrew Cooke:Hi Jade, Thank you for getting in touch. Unfortunately, it is not possible to ass audio to the image hotspots. Kind regards, 100f WPBakery AI   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   6 Most recent comment from Judith Olango:Hello, You're welcome. If you have any more questions or run into any problems, please feel free to reach out. Best regards, Thomas Eustis Anyone resolved the Salient checkout dropdown problem?   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   9 Most recent comment from Judith Olango:Hello @oil686, Thanks for bringing this to our attention. I request you create your individual ticket for this issue so that we can have  a seamless communication and thread to follow up on your issu ... Dave1 NavigationClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Tahir :Hey Again, You’ll need to use a filter in your child theme to remove default functionality that prevents the transparent header effect when Yoast breadcrumbs are enabled: https://pastebin.com/bGS ... mckeeusa Theme Cart and Checkout PagesClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . Try using the Legacy Cart and Checkout shortcodes: https://themenectar.com/docs/salient/using-legacy-woocommerce-cart-checkout/  Best,   Josée Tremblay Cart icon in secondary menu   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Andrew Cooke:Hi Josee, Thank you for getting in touch. Unfortunately, this will require customization of theme files that will fall out of the scope of our support. However, we are partnered with a trusted provide ... jdudan Single Project Page Navigation text/icon color changeClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   3 Most recent comment from jdudan:This works beautifully, thank you so much!! anna792 Masonry Gallery keeps breakingClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   5 Most recent comment from anna792: chloe C bg-overlay styling on post loop builder   Salient - Responsive Multi-Purpose Theme   Updated February 28, 2025 at 4:07pm   4 Most recent comment from Andrew Cooke:Hi Chloe, Thank you for getting back to us. I'm glad we could assist. Feel free to reach out if you have any other queries. Cheers, Vesa Price table to euro (number €)   Salient - Responsive Multi-Purpose Theme   Updated February 28, 2025 at 9:31am   6 Most recent comment from Andrew Cooke:Hi Vesa, Thank you for getting back to us. I'm glad we could assist. Feel free to reach out to us if you have any other queries. Cheers, ismailbaker SEO Issue in Portfolio Slider – Multiple <h1> Headings   Salient - Responsive Multi-Purpose Theme   Updated February 28, 2025 at 3:57am   7 Most recent comment from ThemeNectar:Hey ismailbaker, You can install the plugin via the WordPress admin > Plugins > Add New Plugin and replace the existing. Once installed, you will be able to utilize a new option within the element set ... Thomas Russ Arnestad Random image sorting in portfolio   Salient - Responsive Multi-Purpose Theme   Updated February 27, 2025 at 4:44am   7 Most recent comment from Judith Olango:Hello Thomas, Thanks for writing back. Yes, you are right; this only randomises the portfolio. We don't have an option to randomize the images within a portfolio yet.  This would require some ex ... omair77 rendering issues in safari   Salient - Responsive Multi-Purpose Theme   Updated February 27, 2025 at 4:40am   2 Most recent comment from Judith Olango:Hello, Thanks for writing to us. Please try optimizing your site with the help of this guide https://themenectar.com/docs/salient/performance-optimization-guide/ and see whether that helps. If you hav ... Grouponeagency Issue with the Lack of Device Visibility Options in WPBakery Page Builder Rows   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2025 at 5:40am   3 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. To hide rows, here's an article that can help with this https://themenectar.ticksy.com//article/9164/. I hope that helps. Cheers, ioannicolaeborza Category from single post pageClosed   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2025 at 5:02am   4 Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ...