Public Tickets
 Boost87
		
			
			
			Team Member Meta Below Bio ModalClosed
		
		Boost87
		
			
			
			Team Member Meta Below Bio ModalClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 14, 2025 at  8:23am
			  14
  Salient - Responsive Multi-Purpose Theme
						  Updated August 14, 2025 at  8:23am
			  14
				
				 Most recent comment from Austin:Hi Manuel,
Thank you for getting back to us.
I'm glad we could assist. Feel free to contact us if you have any other queries.
Cheers,
Most recent comment from Austin:Hi Manuel,
Thank you for getting back to us.
I'm glad we could assist. Feel free to contact us if you have any other queries.
Cheers,
		
			
	
	
		 Jane Stepak
		
			
			
			Theme Update QuestionsClosed
		
		Jane Stepak
		
			
			
			Theme Update QuestionsClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 13, 2025 at  4:17am
			  3
  Salient - Responsive Multi-Purpose Theme
						  Updated August 13, 2025 at  4:17am
			  3
				
				 Most recent comment from Tahir :Hi Jane ,
Regarding your questions:
Are the "More Details" and "View and Zoom" buttons' functionality built-in to Salient or are they added?
Yes, those are built-in. 
Is a page such as: https:/ ...
Most recent comment from Tahir :Hi Jane ,
Regarding your questions:
Are the "More Details" and "View and Zoom" buttons' functionality built-in to Salient or are they added?
Yes, those are built-in. 
Is a page such as: https:/ ...
		
			
	
	
		 DanielleSMT
		
			
			
			images no longer showingClosed
		
		DanielleSMT
		
			
			
			images no longer showingClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 12, 2025 at  4:13am
			  4
  Salient - Responsive Multi-Purpose Theme
						  Updated August 12, 2025 at  4:13am
			  4
				
				 Most recent comment from Pat:Hi Danielle,
Glad to hear the issue has been resolved.
Thank you for your cooperation.
Feel free to reach out anytime if you need further assistance.
 
Best wishes,
Most recent comment from Pat:Hi Danielle,
Glad to hear the issue has been resolved.
Thank you for your cooperation.
Feel free to reach out anytime if you need further assistance.
 
Best wishes,
		
			
	
	
		 stevenl66
		
			
			
			Open menu link in new tabClosed
		
		stevenl66
		
			
			
			Open menu link in new tabClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 11, 2025 at  3:37pm
			  5
  Salient - Responsive Multi-Purpose Theme
						  Updated August 11, 2025 at  3:37pm
			  5
				
				 Most recent comment from Austin:Hi Steven,
Following up on the above ticket, you can set links in the header to open in another tab by checking the option in the screenshot below.
If you can not see it, you will need to activate the ...
Most recent comment from Austin:Hi Steven,
Following up on the above ticket, you can set links in the header to open in another tab by checking the option in the screenshot below.
If you can not see it, you will need to activate the ...
		
			
	
	
		 stevenl66
		
			
			
			Alignment of blog post contentClosed
		
		stevenl66
		
			
			
			Alignment of blog post contentClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 11, 2025 at 11:24am
			  2
  Salient - Responsive Multi-Purpose Theme
						  Updated August 11, 2025 at 11:24am
			  2
				
				 Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ...
Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ...
		
			
	
	
		 TuDisenoCreativo2020
		
			
			
			post loop builderClosed
		
		TuDisenoCreativo2020
		
			
			
			post loop builderClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 11, 2025 at  8:25am
			  4
  Salient - Responsive Multi-Purpose Theme
						  Updated August 11, 2025 at  8:25am
			  4
				
				 Most recent comment from Tahir :Glad we could help . 
Best
Most recent comment from Tahir :Glad we could help . 
Best 
		
			
	
	
		 irieed09
		
			
			
			Off canvas menuClosed
		
		irieed09
		
			
			
			Off canvas menuClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 10, 2025 at  5:41pm
			  2
  Salient - Responsive Multi-Purpose Theme
						  Updated August 10, 2025 at  5:41pm
			  2
				
				 Most recent comment from Austin:Hi again,
Thank you for getting in touch.
You can edit this in the description part of the menu settings. Here's a screenshot showing the same.
You can show the description by ensuring it's  ...
Most recent comment from Austin:Hi again,
Thank you for getting in touch.
You can edit this in the description part of the menu settings. Here's a screenshot showing the same.
You can show the description by ensuring it's  ...
		
			
	
	
		 DanielMachauer
		
			
			
			Menue NavigationClosed
		
		DanielMachauer
		
			
			
			Menue NavigationClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August 10, 2025 at  5:16pm
			  2
  Salient - Responsive Multi-Purpose Theme
						  Updated August 10, 2025 at  5:16pm
			  2
				
				 Most recent comment from Austin:HI Daniel,
Thank you for getting in touch.
Kindly share a screenshot of this issue as you see it from your end so we can assist.
Also, I'm getting a 404 error when I try to access the link you sh ...
Most recent comment from Austin:HI Daniel,
Thank you for getting in touch.
Kindly share a screenshot of this issue as you see it from your end so we can assist.
Also, I'm getting a 404 error when I try to access the link you sh ...
		
			
	
	
		 John
		
			
			
			Unable to change image to video on scrollClosed
		
		John
		
			
			
			Unable to change image to video on scrollClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August  9, 2025 at  7:14am
			  3
  Salient - Responsive Multi-Purpose Theme
						  Updated August  9, 2025 at  7:14am
			  3
				
				 Most recent comment from Austin:Hi John,
Thank you for getting in touch.
You can change this in the portfolio metabox settings towards the bottom of the page.
I hope that helps.
Cheers,
Most recent comment from Austin:Hi John,
Thank you for getting in touch.
You can change this in the portfolio metabox settings towards the bottom of the page.
I hope that helps.
Cheers,
		
			
	
	
		 DanielMachauer
		
			
			
			Video header for desktop and mobile devicesClosed
		
		DanielMachauer
		
			
			
			Video header for desktop and mobile devicesClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August  9, 2025 at  6:13am
			  2
  Salient - Responsive Multi-Purpose Theme
						  Updated August  9, 2025 at  6:13am
			  2
				
				 Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
I am afraid there is no such option for it yet, however you can use the Column Responsive Options to show or hide each column based on the viewports.
Though this w ...
Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
I am afraid there is no such option for it yet, however you can use the Column Responsive Options to show or hide each column based on the viewports.
Though this w ...
		
			
	
	
		 Katherine
		
			
			
			testimonial sliderClosed
		
		Katherine
		
			
			
			testimonial sliderClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August  8, 2025 at  5:06am
			  3
  Salient - Responsive Multi-Purpose Theme
						  Updated August  8, 2025 at  5:06am
			  3
				
				 Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
If you are having trouble arranging the testimonials in the Admin Area, try using the Backend Editor: https://themenectar.com/docs/salient/page-builder-overview/  ...
Most recent comment from Tahir :Hi Again,
Thanks for reaching out! .
If you are having trouble arranging the testimonials in the Admin Area, try using the Backend Editor: https://themenectar.com/docs/salient/page-builder-overview/  ...
		
			
	
	
		 lajtovo
		
			
			
			Can't uploadClosed
		
		lajtovo
		
			
			
			Can't uploadClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August  7, 2025 at  7:07pm
			  2
  Salient - Responsive Multi-Purpose Theme
						  Updated August  7, 2025 at  7:07pm
			  2
				
				 Most recent comment from Austin:Hi Laj,
Thank you for getting in touch.
Here's a guide that can help you resolve this issue https://themenectar.ticksy.com//article/2023/. 
Try that and let us know how it goes.
Cheers,
Most recent comment from Austin:Hi Laj,
Thank you for getting in touch.
Here's a guide that can help you resolve this issue https://themenectar.ticksy.com//article/2023/. 
Try that and let us know how it goes.
Cheers,
		
			
	
	
		 Jen Boxer
		
			
			
			Adding content to Salient elements with ACFClosed
		
		Jen Boxer
		
			
			
			Adding content to Salient elements with ACFClosed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August  6, 2025 at  6:19am
			  6
  Salient - Responsive Multi-Purpose Theme
						  Updated August  6, 2025 at  6:19am
			  6
				
				 Most recent comment from Tahir :Additionally only the "Post Loop Builder" elements supports Custom Fields natively:
View screenshot : 
Thanks
Most recent comment from Tahir :Additionally only the "Post Loop Builder" elements supports Custom Fields natively:
View screenshot : 
Thanks 
		
			
	
	
		 Eric
		
			
			
			Forcing Capital Case on BioClosed
		
		Eric
		
			
			
			Forcing Capital Case on BioClosed		
		
			 General
						  Updated August  5, 2025 at  5:46pm
			  4
  General
						  Updated August  5, 2025 at  5:46pm
			  4
				
				 Most recent comment from Pat:Hi Eric,
Thank you for contacting us, and especially for sharing the workaround update.
We're glad to hear that you managed to figure this out.
If you have any further questions or encounter any  ...
Most recent comment from Pat:Hi Eric,
Thank you for contacting us, and especially for sharing the workaround update.
We're glad to hear that you managed to figure this out.
If you have any further questions or encounter any  ...
		
			
	
	
		 iamwhoiminc
		
			
			
			Your theme (Salient) contains outdated copies of some WooCommerce template files.Closed
		
		iamwhoiminc
		
			
			
			Your theme (Salient) contains outdated copies of some WooCommerce template files.Closed		
		
			 Salient - Responsive Multi-Purpose Theme
						  Updated August  5, 2025 at  4:15pm
			  2
  Salient - Responsive Multi-Purpose Theme
						  Updated August  5, 2025 at  4:15pm
			  2
				
				 Most recent comment from Austin:Hi there,
Thank you for getting in touch.
To fix this issue, you will need to update the theme to the latest version. The current version of the theme is 17.3.1. Here's the documentation on the a ...
Most recent comment from Austin:Hi there,
Thank you for getting in touch.
To fix this issue, you will need to update the theme to the latest version. The current version of the theme is 17.3.1. Here's the documentation on the a ...