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Public Tickets

Janosch Salient Studio Elements do not insert on clickClosed   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2025 at 4:48am   2 Most recent comment from Tahir :Hey Janosch , Thanks for reaching out! . Yes, you would have to activate the Salient Theme and the Bundled Plugins for it to work.  Also check for Browser Console Errors : https://codex.wordpress.org ... peterbriss updating core and themeClosed   Salient - Responsive Multi-Purpose Theme   Updated February 25, 2025 at 4:23pm   2 Most recent comment from Tahir :Hey peterbriss , Thanks for reaching out! . Please update to the Latest Salient Theme Version. The current version of the theme is v17.1.0 and the current version of the page builder is 7.8.1 . Salien ... andyh47 Need older version of theme   General   Updated February 25, 2025 at 3:39pm   3 Most recent comment from ThemeNectar:Hey Mark, Here's a copy of that version: https://www.dropbox.com/scl/fi/cjshabipsoder13z7mr34/salient.zip?rlkey=9e1qslgi1hs70upg7cauavaiq&st=k21gnly9&dl=0 Kind regards summerllc Mobile Off Canvas Button Links   Salient - Responsive Multi-Purpose Theme   Updated February 24, 2025 at 4:40am   4 Most recent comment from Judith Olango:Hello, Thanks for writing back To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient > ... itharfa;lak The Surprising Benefits of Professional Car Washing in Abu Dhabi   General   Updated February 22, 2025 at 10:22am   1 Most recent comment from itharfa;lak:Keeping your car clean is more than just an aesthetic preference; it plays a crucial role in maintaining the vehicle’s overall condition and longevity. In Abu Dhabi’s hot and dusty climate, regula ... Dominique Google Map Style   Salient - Responsive Multi-Purpose Theme   Updated February 22, 2025 at 4:52am   2 Most recent comment from Judith Olango:Hello Dominique, Thanks for reaching out to us! Unfortunately, we currently don't have a way to customize the Interactive Map. This would require some extensive customization which I'm afrai ... Jeremy Wisecup Portfolio images aren't fully loading   Salient - Responsive Multi-Purpose Theme   Updated February 21, 2025 at 3:00pm   8 Most recent comment from Jeremy Wisecup:Great. We can consider this ticket complete. Thank you! ioannicolaeborza Font awesome   Salient - Responsive Multi-Purpose Theme   Updated February 21, 2025 at 1:59pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. Unfortunately, this is currently not possible, but I will add a request to the developer on the same.  We appreciate your patience on this matter. Thanks, Magda Performance Issues with Salient Theme   Salient - Responsive Multi-Purpose Theme   Updated February 20, 2025 at 3:41pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. Try following the steps in our guide to optimize your site https://themenectar.com/docs/salient/performance-optimization-guide/. I hope that helps. Cheers, Jordi Garreta Style not appliedClosed   General   Updated February 20, 2025 at 9:38am   6 Most recent comment from Tahir :Hey Again, Try moving the code after the shortcode is set: and use this line to output the styles:  echo '' . NectarElDynamicStyles::generate_styles($shortcode) . ''; Best,   Giovanni Balestrini can't have catogory graphic as blog archive   General   Updated February 20, 2025 at 4:39am   2 Most recent comment from Judith Olango:Hello Giovanni, Thanks for writing to us. We don't have an option to customize the category pages at the moment, however we appreciate bringing this to our attention and we will be sure to have i ... Cameron Self Hosted Video Player not loopingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 20, 2025 at 4:25am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add the ... UK-Designer-Guy Ryan Add a button that triggers the search bar header opening   Salient - Responsive Multi-Purpose Theme   Updated February 19, 2025 at 3:29pm   2 Most recent comment from Andrew Cooke:Hi Jason, Thank you for reaching out to us. Unfortunately, we don't have this option, and adding this option will require customizations that fall beyond the scope of our support. However, we are ... mapippolo wocommerce   Salient - Responsive Multi-Purpose Theme   Updated February 19, 2025 at 1:12pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. To fix the outdated template issue, you need to update your theme to the latest version. Here's the documentation on the available methods for updating ... UK-Designer-Guy Ryan WoomCommerce Category Image SizesClosed   Salient - Responsive Multi-Purpose Theme   Updated February 19, 2025 at 11:46am   3 Most recent comment from UK-Designer-Guy Ryan:Hi Tahir all my product images are square as most product images tend to be, my category images don't want to be square it makes more sense in terms of fitting items on the page if the category i ...