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Public Tickets

Aron Secondary HeaderClosed   General   Updated August 20, 2025 at 3:59pm   2 Most recent comment from Austin:Hi Aron, Thank you for getting back to us. Whenever the secondary header is active, the icons are displayed on the secondary header. You can see the same in our guide https://themenectar.com/docs/sali ... Ezequiel LearnpressClosed   General   Updated August 19, 2025 at 11:23am   2 Most recent comment from Pat:Hi Ezequiel, Thanks for reaching out. Salient is built to WordPress standards and is compatible with the vast majority of well-coded third-party plugins. While many of our customers use various plugin ... SamType40 Button link to open lightbox imageClosed   General   Updated August 19, 2025 at 2:28am   5 Most recent comment from Pat:Hi Sam, Glad we could help you get this up and running. Happy coding!   Best wishes, NLGZero Missing DemosClosed   Salient - Responsive Multi-Purpose Theme   Updated August 18, 2025 at 8:02pm   2 Most recent comment from Austin:HI there, Thank you for getting in touch. Please ensure you're running the latest version of the theme.  The current version of the theme is v17.3.1 and the Salient Mag demo was added in v16.0.� ... chloe C .nectar-split-heading font rendering issueClosed   Salient - Responsive Multi-Purpose Theme   Updated August 14, 2025 at 5:00pm   3 Most recent comment from Pat:Hi Chloe, Thank you for contacting us, and especially for sharing the workaround update. We're glad to hear that you managed to figure this out. If you have any further questions or encounter any ... shrouk ssue with Product Images on Mobile After WPML TranslationClosed   General   Updated August 14, 2025 at 10:03am   2 Most recent comment from Austin:Hi Shrouk, Thank you for getting back to us. Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any ... stevenl66 Video backgrounds iPhone autoplayClosed   Salient - Responsive Multi-Purpose Theme   Updated August 14, 2025 at 9:08am   4 Most recent comment from Austin:Hi Steven, Thank you for getting back to us. Let's hope they come up with a workaround for this. My apologies for any inconvenience caused. All the best as you continue with your project. Best re ... Boost87 Team Member Meta Below Bio ModalClosed   Salient - Responsive Multi-Purpose Theme   Updated August 14, 2025 at 8:23am   14 Most recent comment from Austin:Hi Manuel, Thank you for getting back to us. I'm glad we could assist. Feel free to contact us if you have any other queries. Cheers, Jane Stepak Theme Update QuestionsClosed   Salient - Responsive Multi-Purpose Theme   Updated August 13, 2025 at 4:17am   3 Most recent comment from Tahir :Hi Jane , Regarding your questions: Are the "More Details" and "View and Zoom" buttons' functionality built-in to Salient or are they added? Yes, those are built-in.  Is a page such as: https:/ ... DanielleSMT images no longer showingClosed   Salient - Responsive Multi-Purpose Theme   Updated August 12, 2025 at 4:13am   4 Most recent comment from Pat:Hi Danielle, Glad to hear the issue has been resolved. Thank you for your cooperation. Feel free to reach out anytime if you need further assistance.   Best wishes, stevenl66 Open menu link in new tabClosed   Salient - Responsive Multi-Purpose Theme   Updated August 11, 2025 at 3:37pm   5 Most recent comment from Austin:Hi Steven, Following up on the above ticket, you can set links in the header to open in another tab by checking the option in the screenshot below. If you can not see it, you will need to activate the ... stevenl66 Alignment of blog post contentClosed   Salient - Responsive Multi-Purpose Theme   Updated August 11, 2025 at 11:24am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ... TuDisenoCreativo2020 post loop builderClosed   Salient - Responsive Multi-Purpose Theme   Updated August 11, 2025 at 8:25am   4 Most recent comment from Tahir :Glad we could help .  Best  irieed09 Off canvas menuClosed   Salient - Responsive Multi-Purpose Theme   Updated August 10, 2025 at 5:41pm   2 Most recent comment from Austin:Hi again, Thank you for getting in touch. You can edit this in the description part of the menu settings. Here's a screenshot showing the same. You can show the description by ensuring it's ... DanielMachauer Menue NavigationClosed   Salient - Responsive Multi-Purpose Theme   Updated August 10, 2025 at 5:16pm   2 Most recent comment from Austin:HI Daniel, Thank you for getting in touch. Kindly share a screenshot of this issue as you see it from your end so we can assist. Also, I'm getting a 404 error when I try to access the link you sh ...