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Public Tickets

ismailbaker Issue with Spacing After Special Characters (Salient Theme)   Salient - Responsive Multi-Purpose Theme   Updated March 27, 2025 at 3:44am   13 Most recent comment from Judith Olango:Hi there, Thanks for writing back. Does this imply the issue is now resolved for you? Please let us know. Kind Regards. Sue Pepper Error message when installing theme into Wordpress   Salient - Responsive Multi-Purpose Theme   Updated March 27, 2025 at 3:43am   2 Most recent comment from Judith Olango:Hello Sue, Thanks for writing to us. Your PHP Settings are likely not correct.  You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress ... maraschommer Custom Thumbnail Image   Salient - Responsive Multi-Purpose Theme   Updated March 25, 2025 at 11:05am   11 Most recent comment from Judith Olango:Hello Markus, Thanks for writing back. You can translate using the Say What plugin with the help of this guide https://themenectar.com/docs/salient/translations/#translating I hope this proves helpful ... Nofollow Nectar slider WPMLClosed   Salient - Responsive Multi-Purpose Theme   Updated March 25, 2025 at 8:33am   9 Most recent comment from Nofollow:Hi,WPML released a new version yesterday. The issue appears to be resolved in some browsers, but not in Firefox. I gave them access to the site, they are checking it.Regards itharfa;lak Are You Making These Common Mistakes with Your Car Aircon? Discover the Fixes!Closed   General   Updated March 24, 2025 at 9:25am   1 Most recent comment from itharfa;lak:A well-functioning car air conditioning system is essential for comfort, especially in hot climates. However, many car owners unknowingly make mistakes that affect the efficiency and longevity of thei ... debbienz Accessibility - remove menu arrows   Salient - Responsive Multi-Purpose Theme   Updated March 24, 2025 at 3:19am   2 Most recent comment from Judith Olango:Hello Debbienz, Thanks for writing to us. I am not seeing any arrows on the menu as shown here: Please share with us a ascreenshot of the arrows you are referring to so that we can provide a helpful ... Eric Lightbox Sizing from 3 column design   General   Updated March 24, 2025 at 2:24am   17 Most recent comment from Judith Olango:Hello Eric, You're welcome.  If you have any more questions or run into any problems, please feel free to reach out. Best regards, josephvisaggio header buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated March 23, 2025 at 2:42am   2 Most recent comment from Tahir :Hey Again,  . You can turn on the "Persist in Mobile Header" feature in here: Best,   Aron Sticky Section MobileClosed   Salient - Responsive Multi-Purpose Theme   Updated March 22, 2025 at 9:39am   2 Most recent comment from Tahir :Hey Again, Try removing the Margin or make the images smaller so the Text fits on mobile: Also I can view the Column Reverse working as expected, could you pinpoint which Sticky Section its not worki ... Gabriele Search bar   Salient - Responsive Multi-Purpose Theme   Updated March 22, 2025 at 7:56am   2 Most recent comment from Andrew Cooke:Hi Gabriel, Thank you for getting in touch. Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues. Try that and ... saschazemke Translate "View" Tooltip   Salient - Responsive Multi-Purpose Theme   Updated March 21, 2025 at 3:39pm   4 Most recent comment from Andrew Cooke:Hi again, I'm glad we could help. Feel free to open another ticket if you have any other queries. Kind regards, Aron Project Title Font Color   Salient - Responsive Multi-Purpose Theme   Updated March 20, 2025 at 3:37pm   2 Most recent comment from Andrew Cooke:Hi Aron, Thank you for getting in touch. Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any c ... Alex Tang Remove Author Bio   General   Updated March 19, 2025 at 8:07am   2 Most recent comment from Judith Olango:Hi Alex, Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salien ... Akshay Morzeria Bottom section of sticky content pinned to the bottomClosed   Salient - Responsive Multi-Purpose Theme   Updated March 19, 2025 at 2:03am   4 Most recent comment from Tahir :Hey Again, Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no re ... CYCLE-marketing The issue of not being able to scroll down the page.   General   Updated March 18, 2025 at 12:50pm   8 Most recent comment from Judith Olango:Hello there, I already shared a response on ticket #3840484. Kindly check it out to help us have seamless communication. I appreciate your understanding. Best Regards.