Okay

Public Tickets

Paul Luu Salient Theme - Navigation Bar   Salient - Responsive Multi-Purpose Theme   Updated October 9, 2025 at 5:51pm   3 Most recent comment from Pat:Hi Paul, Thank you for contacting us, and especially for sharing the workaround update. We're glad to hear that you managed to figure this out. If you have any further questions or encounter any ... Krishy59 Issue Uploading Theme to WordpressClosed   Salient - Responsive Multi-Purpose Theme   Updated October 9, 2025 at 10:29am   2 Most recent comment from Tahir :Hi Krishy59 , Thanks for reaching out! . Please view: https://themenectar.com/docs/salient/installing-salient-updated/  Best,   regionalho Team Member Images Don't LoadClosed   Salient - Responsive Multi-Purpose Theme   Updated October 8, 2025 at 2:24pm   3 Most recent comment from regionalho:Thank you, I couldn't find any specific Image Optimization setting, but I did turn off Minify and Lazy Load. That seems to have fixed the issue. Thanks a lot for your guidance.  Adn Montalvo Can't install required plugins.   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2025 at 7:44pm   2 Most recent comment from Pat:Hi there, Thank you for contacting us. The current version of the theme is v17.4.1, and Page Builder version v8.4.2. You can review the available methods for updating Salient here: https://themenectar ... davincci1982 Portfolio   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2025 at 7:29pm   6 Most recent comment from Pat:Hi Davinci, Glad to assist! Feel free to reach out in case you need further assistance! Kind regards, ElevatedMediaProductions Video Player not working with Vimeo   General   Updated October 6, 2025 at 6:37am   4 Most recent comment from Pat:Hi Monstrous, Apologies for that as the attached link isn't publicly accessible. Please try to add a shareable link and let us know how it goes: https://www.awesomescreenshot.com/video/42915182?k ... scotth140 Stylesheet is missingClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2025 at 10:31am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . I see you got it resolved. Best,   rmegias installation   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2025 at 6:07pm   2 Most recent comment from Pat:Hi Ricardo, Thank you for getting in touch. In this case, you are suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to ... decybel security issues on playing mediaClosed   General   Updated 4 days ago   3 Most recent comment from Pat:Hi Decybel, I hope you're doing well, and that the solution provided worked for you. I'll go ahead and close this ticket for now. As always, if you have any further questions or need assista ... Michele Bortoluzzi Salient Wpbakery templates not showingClosed   General   Updated September 25, 2025 at 10:34am   3 Most recent comment from Michele Bortoluzzi:Thank you for your help! shrouk Change product images on the store page according to the filter color   General   Updated September 23, 2025 at 9:20pm   2 Most recent comment from Pat:Hi Shrouk, Good to hear from you. The functionality you're looking for, where the main product image on the shop page changes based on the selected color filter, is an advanced feature that is no ... Melissa Linking Tabbed Content Closed   Salient - Responsive Multi-Purpose Theme   Updated September 23, 2025 at 9:20am   53 Most recent comment from Tahir :Yes, Please create a new one with your login credentials .  Thanks  decybel Youtube or insta videos not readingClosed   General   Updated September 22, 2025 at 10:35am   14 Most recent comment from decybel:Thanks for the information :) colinolmstead Edit layered themeClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2025 at 11:40pm   2 Most recent comment from Pat:Hi Colin, Good to hear from you. No worries, we'll be here to help once you express it well. I'll go ahead and close this ticket for now. As always, if you have any questions or need assista ... davidkhuffman Different color text for title on portfolio grid itemClosed   Salient - Responsive Multi-Purpose Theme   Updated September 18, 2025 at 4:30am   8 Most recent comment from Tahir :You can view it now.  Best