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Public Tickets

UK-Designer-Guy Ryan Critical Issues found by Wordfence   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 10:39pm   2 Most recent comment from Pat:Hi Ryan, Great to have you back! You'll need to update the plugin to the latest version. After updating the theme, you will see a prompt asking you to update Salient plugins to the latest version ... nicokas Change phone numberClosed   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 2:32pm   2 Most recent comment from nicokas:Found it! Shane Dieter Cursor interactive background shapeClosed   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 4:52am   2 Most recent comment from Tahir :Hi Again, Thanks, we are glad you like it.  Yes, you can add it via the WP Dashboard:     Best,   ahmedafi2 Create portfolio with Wp Bakery is't work   Salient - Responsive Multi-Purpose Theme   Updated December 1, 2025 at 11:30pm   2 Most recent comment from Pat:Hi Ahmed, Thanks for writing in and I trust you're keeping safe! Please confirm if the WPBakery Page Builder has been enabled for different post types by going to: WPBakery Page Builder > Role M ... uuki Slider stuck on first oneClosed   General   Updated December 1, 2025 at 1:25pm   3 Most recent comment from uuki:Works great, thank you! pongo WP Bakery Problem after UpdateClosed   Salient - Responsive Multi-Purpose Theme   Updated November 29, 2025 at 8:15am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . We havent had anyone report this issue yet, so cant confirm this as a bug. If the CSS is still being applied in the frontend you can use "Inspect element" feature ... jasonrjdavis custom taxonomies like WooCommerce Brands (product_brand).   Salient - Responsive Multi-Purpose Theme   Updated November 28, 2025 at 10:59pm   5 Most recent comment from Pat:Hello Jason, That makes perfect sense. To have your specific Product Category pages display their own unique header image, you need to assign a thumbnail to that category. Here is how to do it: Go to ... Kenneth X button for both delete and close   Salient - Responsive Multi-Purpose Theme   Updated November 26, 2025 at 2:15am   3 Most recent comment from ThemeNectar:Hey Kenneth,Thank you for pointing this out. The X icon is generated by WPBakery’s core, so I would recommend sharing the same suggestion with their development team.Kind regards eddie81b4u Change the font size of the team members description   Salient - Responsive Multi-Purpose Theme   Updated November 24, 2025 at 9:36pm   6 Most recent comment from Pat:Hi again, Pleasure, glad to assist! Should you have any further questions or need assistance along the way, please don't hesitate to reach out. Best regards, [deleted] Dubai Car Garage Tips: What You Should Know Before RepairsClosed   General   Updated November 22, 2025 at 10:50pm   2 Most recent comment from Pat:Hello Albert, Thank you for your message. It appears that the content you submitted is a blog post or promotional article regarding car services. Please be aware that this support ticket system is ded ... Hanna Changing font of my date on blog posts   Salient - Responsive Multi-Purpose Theme   Updated November 20, 2025 at 2:07pm   2 Most recent comment from Pat:Hi Hanna, Great to have you back. You'll need to use custom CSS snippet to accomplish this. Please add the below to your Salient > General Settings > CSS/Script Related > Custom CSS Code box: /* ... IngenieursCreatifs ‘post loop builder’ block : mobile devices issueClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2025 at 10:41am   6 Most recent comment from Tahir :I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuable to us and greatly appreciat ... hoddev Salient theme errorClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2025 at 3:32am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Your Child Theme seems to be loading 9 google fonts which is likely causing the issue.  Try using the Optimization plugins recommended in this Article http://the ... kpelesky Embed codeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2025 at 3:23am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . You will have to add it via an iframe: https://www.wpbeginner.com/wp-tutorials/how-to-easily-embed-iframe-code-in-wordpress/  Best,   IngenieursCreatifs Header layout "Centered menu" have a bugClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2025 at 7:43pm   4 Most recent comment from IngenieursCreatifs:Oh, I just add the plugin "Lazy load for wordpress" and it work!The menu stay stable when I change pages. Thank you Tahir for your help.Best regards,