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Public Tickets

Mark Barger Post Loop Grid   Salient - Responsive Multi-Purpose Theme   Updated January 21, 2025 at 4:15am   8 Most recent comment from Judith Olango:Hello Mark, You're welcome. I am glad this is now resolved for you, We will go ahead and close the ticket.  If you have any more questions or run into any problems, please feel free to reach out ... lukacsdaniel1 custom font doesn't workClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 11:58am   3 Most recent comment from lukacsdaniel1:Hi,I understand that was the problem. When I turned off the plugin I could reach the font. Thank you! Ruben Rekker Bug on icons on image gallery of a product   General   Updated January 20, 2025 at 10:56am   6 Most recent comment from Ruben Rekker:Hi Judith and Tahir,I did disable all plugins and then turned them on one by one to see which one is causing the problem and you are right, it is the "Meow Gallery (Pro)" plugin that is causing the i ... lukacsdaniel1 Blog settingsClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 10:18am   4 Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ... lukacsdaniel1 menu is too close to the logoClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 8:51am   7 Most recent comment from lukacsdaniel1:Thank you so much! CosminaB Post builder increase space   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 4:04am   6 Most recent comment from Andrew Cooke:Hi again, Thank you for getting back to us. I'm glad we could assist. Feel free to get in touch if you have any other queries. Cheers, mmgrouphosting Problem with responsibility   General   Updated January 20, 2025 at 3:14am   7 Most recent comment from Judith Olango:Hi there, Thanks for writing back..  To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials  (dashboard URL, username, pass ... timdewaal1 White Bar Error   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 3:13am   4 Most recent comment from Judith Olango:Hi there, Thanks for sharing the additional details to replicate the issue. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From you ... Simeon Nartoomid Problem when 'Defer Render-blocking JavaScript' usedClosed   Salient - Responsive Multi-Purpose Theme   Updated January 18, 2025 at 10:37am   5 Most recent comment from Simeon Nartoomid:OK TY Tahir. Ramit Search Plugin   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 9:47pm   4 Most recent comment from Judith Olango:Hello Ramit, You're welcome. If you have any more questions or run into any problems, please feel free to reach out. Best regards,   marchini WPBakery Visual Editor Stuck on Blank Page   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 4:31pm   5 Most recent comment from Andrew Cooke:Hi Sebastien, Thank you for getting back to us. We're glad you were able to resolve this. Feel free to reach out to us again if you have further queries. Regards, lukacsdaniel1 text to bottom   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 1:42pm   9 Most recent comment from Andrew Cooke:Hi Luka, Thank you for getting back to us. I'm glad we could assist. Cheers, lukacsdaniel1 Centered content   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 10:32am   13 Most recent comment from Andrew Cooke:Hi Luka, I'm glad we could assist. Feel free to reach out if you have any other queries. Cheers, rebervere Broken Website when updating   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 10:30pm   2 Most recent comment from Judith Olango:Hello Hector, Thanks for writing to us. I would suggest downloading a fresh zip file of the updated salient theme then upload again and now try updating the plugins. If this fails to work, please head ... Matthias Importing a demo   General   Updated January 16, 2025 at 10:25pm   4 Most recent comment from Judith Olango:Hi Matthias, Thanks for writing back. This is because you are still using version 16, which I confirmed after inspecting your site: Right now we are in version 17.0.6 so you can update using this gui ...