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Public Tickets

Vickie FontsClosed   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   3 Most recent comment from Pat:Hi Vickie, I hope the solution provided resolved the issue. I'll go ahead and close this ticket for now. Should you need any further assistance, please feel free to reach out.   Best wishes, ikbentijs97 Bug in your LCP mobileClosed   General   Updated June 4, 2025 at 6:27pm   21 Most recent comment from Tahir :Glad to help.  You need to use WProcket to clear the cache.  Also to further improve it adding an even smaller sized image as mentioned earlier and reduce the dom size by removing some elements.   ... 3AH Carousel SettingsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 3:27pm   4 Most recent comment from 3AH:Amazing! Thanks, Tahir! You did it again. Mark Barger Owl Carousel Images not Looping CorrectlyClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 3:07pm   5 Most recent comment from Mark Barger:Looks like the Lazy Load switch helped and it's working fine now. Thank you!! Josée Tremblay Custom sizes attributesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 7:49am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . -- The sizes attribute doesn’t directly control the visual size of the image on screen — it only helps the browser decide which image file to load from the sr ... jon force transparent on blogClosed   General   Updated June 4, 2025 at 7:26am   10 Most recent comment from Tahir :Hey Again, Thanks for the logins, If you wish to control the header for your CPT via ACF. You will have to enable the Page Header Metaboxes: https://themenectar.com/docs/salient/metabox-cpt/ I have ad ... david morley Size of Post Feature ImageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 6:01am   2 Most recent comment from Austin:Hi David, Thank you for getting in touch. Try adjusting your blog settings in the Salient > Blog settings, and let us know if this resolves the issue. Try that and let us know how it goes. Cheers, Ben Jenkins Fancy Select” styling breaks compatibility with Select2Closed   Salient - Responsive Multi-Purpose Theme   Updated June 3, 2025 at 5:15pm   3 Most recent comment from Ben Jenkins:Thanks! Lorie Copy and share buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated June 2, 2025 at 7:03am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . I am afraid the specific "copy link" to clipboard feature is not a standard option in Salient. You would need to implement this via custom code or explore third- ... Jess Sticky Column not working with blog headerClosed   General   Updated May 30, 2025 at 5:46pm   3 Most recent comment from Jess:Hi Tahir, thanks for your quick response!! The site is not live yet. I will get back to you when I have the fist draft up and running!Jess Ingrid No author on a single postClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 5:37pm   5 Most recent comment from Ingrid:Not a problem.  Thanks a lot! Francesco Request VC code for eCommerce Robust demo homepageClosed   General   Updated May 29, 2025 at 4:12pm   2 Most recent comment from Austin:Hi Francesco, Thank you for getting back to us. Unfortunately, it is not possible to only import the homepage. You will have to import the whole demo. Alternatively, you import each section in the lan ... Ingrid Image Grid Style Gallery - SettingsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 4:03pm   8 Most recent comment from Ingrid:Hi Judith.  Will do thanks! xumdigital Digital Quick options buttons block the product optionsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 4:56am   6 Most recent comment from Judith Olango:Hi there, Thanks for writing back To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient ... eugeniox Page Transitions Loading icon Closed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 4:01am   11 Most recent comment from Tahir :Sure, let us know . Thanks