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Public Tickets

Hannah cannot install   General   Updated March 20, 2024 at 4:29am   2 Most recent comment from Judith Olango:Hello Hannah,Thanks for writing to us.Please share a screenshot of how the error is being displayed to help get a better understanding of the issue.I look forward to your response. Leo Nectar Slider - Disable Slide CountClosed   Salient - Responsive Multi-Purpose Theme   Updated March 19, 2024 at 6:00pm   9 Most recent comment from Leo:Hi Tahir, thank you, that's perfect!  For reference if anyone needs it,  here is the code: .swiper-container .slider-prev, .swiper-container .slider-next {     width: 50px !important; } .sw ... Evan I need help reversing the direction of one carousel   Salient - Responsive Multi-Purpose Theme   Updated March 19, 2024 at 7:13am   2 Most recent comment from Andrew Cooke:Hi Evan,Thank you for reaching out to us. I am afraid there is no such reverse option available at the moment. Though have noted to add it to the Wishlist for upcoming updates.  However, we are partn ... b7games WPBakery   Salient - Responsive Multi-Purpose Theme   Updated March 19, 2024 at 3:01am   5 Most recent comment from Judith Olango:Hello Amathea,Thanks for writing to us.Please open a new ticket with this issue so that we can assist without any mixup with this user thread and also to help us provide seamless support. Should you ... Axael Import demo contentClosed   Salient - Responsive Multi-Purpose Theme   Updated March 18, 2024 at 5:39pm   4 Most recent comment from Tahir :Glad you were able to figure this out. Let us know if you have any further questions.Best  aphelionsrl remove hamburge menu from main menu on desktop   Salient - Responsive Multi-Purpose Theme   Updated March 18, 2024 at 4:37pm   4 Most recent comment from Judith Olango:Hi there,Thanks for writing back.I am viewing your site and unfortunately I don't see the hamburger menu :Let me know whether I am missing something so that I can look again.I look forward to you ... Olga Backwards Text in Search BoxClosed   General   Updated March 18, 2024 at 4:31pm   8 Most recent comment from Tahir :Hey Again,- Unfortunately there is no license info attached to the Salient Theme Files so we cant find the account that purchased the Theme. - If the Current Theme files are not customized you can up ... Adam Bradway Hotspot with Lightbox   Salient - Responsive Multi-Purpose Theme   Updated March 18, 2024 at 4:14pm   2 Most recent comment from Judith Olango:Hi Adam,Thanks for writing to us.Unfortunately, we don't have this feature at the moment, you may need a third party plugin intervention for this.Should you have any further questions or encounte ... ehem256 Adjusting width of side menu   Salient - Responsive Multi-Purpose Theme   Updated March 18, 2024 at 6:34am   21 Most recent comment from Andrew Cooke:Hi there,Thank you for getting back to us.You can change this in the wp-admin > appearance > customize > site identity. Here's an article on the same https://www.inmotionhosting.com/support/edu/ ... Ryan breadcrumbs on top of page   Salient - Responsive Multi-Purpose Theme   Updated March 15, 2024 at 4:36pm   6 Most recent comment from Andrew Cooke:Hi Ryan,Thank you for getting back to us.Glad we could help. Feel free to raise another ticket if you have any other issues.Kind regards, nevax Custom svg icons on Fancy boxClosed   Salient - Responsive Multi-Purpose Theme   Updated March 14, 2024 at 10:17am   6 Most recent comment from Tahir :Hey Again,This should help enable svg uploads: https://www.hostinger.com/tutorials/upload-svg-to-wordpress` Thanks. Moussa show add to card on mobile   Salient - Responsive Multi-Purpose Theme   Updated March 13, 2024 at 11:25am   3 Most recent comment from Moussa:thanks a million Suzanna Noort Weird linking of pageClosed   Salient - Responsive Multi-Purpose Theme   Updated March 13, 2024 at 11:17am   5 Most recent comment from Tahir :Also clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript- ... Lana theme not changingClosed   General   Updated March 12, 2024 at 5:10pm   10 Most recent comment from Tahir :Hey Again,This does not have anything to do with the Import process rather its a caching issue. You also seem to have a Security plugin installed which might be blocking the changes.Please clear your ... akraev Sticky TabsClosed   Salient - Responsive Multi-Purpose Theme   Updated March 11, 2024 at 6:31pm   4 Most recent comment from Tahir :Hey Again,You need to choose the Sticky Style Tab in here: Try using the pre-built templates in the Salient Studio: https://themenectar.com/docs/salient/salient-studio/ . Thanks.