Okay

Public Tickets

qspprotoolsmall Header MunuClosed   Salient - Responsive Multi-Purpose Theme   Updated July 31, 2025 at 12:25am   20 Most recent comment from ThemeNectar:Hey qspprotoolsmall,I've narrowed it down to a conflict with Polylang. This doesn't appear to be a new issue introduced by the Salient update, but rather a longstanding incompatibility. I� ... Arturo Alquicira Off canva sub-textClosed   General   Updated July 30, 2025 at 6:05pm   6 Most recent comment from Austin:Hi Arturo, Thank you for getting back to us. I'm glad we could assist. Feel free to get back to us if you have any other queries. Cheers, Jen Boxer Remove custom brandindClosed   Salient - Responsive Multi-Purpose Theme   Updated July 30, 2025 at 10:40am   3 Most recent comment from Austin:Hi Jen, Thank you for getting back to us. You will need to reactivate the plugin and clear all the custom fields to revert all your previous changes. Try that and let us know how it goes. Cheers, beaverlab ElementsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 29, 2025 at 4:01pm   3 Most recent comment from Austin:Hi there, Thank you for getting in touch. To change the buttons in the theme, please confirm that you have set the theme skin to material, and see if this resolves the issue. The material theme skin a ... alexs3sb Menu hover bugClosed   Salient - Responsive Multi-Purpose Theme   Updated July 29, 2025 at 10:03am   7 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ... Nima tajik Can't edit or remove Book Now button in Salient header corporate 3 themeClosed   Salient - Responsive Multi-Purpose Theme   Updated July 28, 2025 at 12:02am   2 Most recent comment from Pat:Hi Nima, Thanks for contacting us. Please review the guide: https://themenectar.com/docs/salient/salient-menu-options/  Hope this helps!   Best wishes, Jeffrey Getting StartedClosed   General   Updated July 27, 2025 at 4:21pm   6 Most recent comment from ThemeNectar:Hey Jeffrey, I'm glad you found it. Salient offers a post type called Global Sections, which allows you to create sections of content that can be attached to various locations in the theme and di ... camilotho Theme conflict with Fluent FormsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 25, 2025 at 1:03pm   4 Most recent comment from Austin:Hi Camilotho, Thank you for getting back to us. I'm glad we could assist. Feel free to open another ticket if you have any other queries. Cheers,  Vincent Woocommerce star-rating css conflictClosed   Salient - Responsive Multi-Purpose Theme   Updated July 25, 2025 at 9:37am   4 Most recent comment from Austin:Hi Vincent, Thank you for getting back to us. Thank you for sharing the fix and the bug. I will notify the developer of the same for consideration in future updates. Kind regards, Kathryn Preview ImageClosed   General   Updated July 25, 2025 at 5:01am   2 Most recent comment from Austin:Hi Kathryn, Thank you for getting in touch. I can see you are using Yoast SEO plugin which does SEO optimization that also affects the preview images. After changing the image, note that the image can ... parisorn How to Make Shipping Address Phone Field Required on Checkout FormClosed   General   Updated July 24, 2025 at 8:22am   6 Most recent comment from Tahir :Try using this filter and check:  add_filter( 'woocommerce_checkout_fields', function ( $fields ) { if ( isset( $fields['billing']['billing_phone'] ) ) { $fi ... Mohammed Areeb Turning Text Color Hover state (OFF) on touch devices like iPad and Mobiles but (ON) on DesktopClosed   General   Updated July 24, 2025 at 2:39am   4 Most recent comment from Pat:Hi Mohammed, I'm glad we could assist you! Should you have any further questions or need assistance along the way, please don't hesitate to reach out.   Best wishes, mtardona013 Script showing in pageClosed   General   Updated July 23, 2025 at 11:15am   3 Most recent comment from Pat:Hi mtardona, Thank you for getting back to us. The error is pointing to a WordPress core file (wp-includes/formatting.php), which means the root cause is usually a version mismatch between WordPress, ... Joshua Moses Header LogoClosed   Salient - Responsive Multi-Purpose Theme   Updated July 22, 2025 at 1:39pm   8 Most recent comment from Tahir :Hey Again, Try adjusting the margin values to align it . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you ca ... John Secondary Navbar spacingClosed   General   Updated July 21, 2025 at 1:29pm   4 Most recent comment from Pat:Hi John, I’m glad we could assist you! Should you have any further questions or need assistance along the way, please don’t hesitate to reach out.   Best wishes,