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Public Tickets

lukacsdaniel1 text to bottomClosed   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 1:42pm   9 Most recent comment from Andrew Cooke:Hi Luka, Thank you for getting back to us. I'm glad we could assist. Cheers, lukacsdaniel1 Centered contentClosed   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 10:32am   13 Most recent comment from Andrew Cooke:Hi Luka, I'm glad we could assist. Feel free to reach out if you have any other queries. Cheers, rebervere Broken Website when updatingClosed   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 10:30pm   2 Most recent comment from Judith Olango:Hello Hector, Thanks for writing to us. I would suggest downloading a fresh zip file of the updated salient theme then upload again and now try updating the plugins. If this fails to work, please head ... Matthias Importing a demoClosed   General   Updated January 16, 2025 at 10:25pm   4 Most recent comment from Judith Olango:Hi Matthias, Thanks for writing back. This is because you are still using version 16, which I confirmed after inspecting your site: Right now we are in version 17.0.6 so you can update using this gui ... lukacsdaniel1 Wp bakery and live are not sameClosed   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 4:09pm   3 Most recent comment from Andrew Cooke:Hi Luka, Thank you for getting in touch. I'm glad you were able to resolve this. Feel free to open another ticket if you have any other queries. Regards, Ole Reinpold Pages have more than one H1 tagClosed   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 10:06am   2 Most recent comment from Tahir :Hey Again, When using the Responsive Options the Content is only hidden using CSS therefore the html markup is still on the page increasing the page size and SEO issues.  We would recommend you adjus ... einikolov Tabs with imagesClosed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2025 at 5:05pm   5 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. Add this into the Custom CSS box in your Salient Theme Options panel: .page-id-4487 .tabbed[data-style="minimal_flexible"] .wpb_tabs_nav > li a { font-s ... timdewaal1 Multiple Active Demos Causing Layout Issues in Salient ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2025 at 4:25pm   2 Most recent comment from Andrew Cooke:Hi Tim, Thank you for getting in touch. Here's an article that can help you reset your WordPress installation https://www.wpbeginner.com/wp-tutorials/how-to-restart-a-wordpress-site-reset-wordpre ... Emma Social linksClosed   General   Updated January 15, 2025 at 10:26am   2 Most recent comment from Andrew Cooke:Hi Emma, Thank you for getting back to us. I will go ahead and close this ticket as it is a double ticket https://themenectar.ticksy.com/ticket/3801229/. Kind regards, wanghyun84 "The footer section is appearing twice; where and how can I fix this issue?"Closed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2025 at 5:16am   3 Most recent comment from Tahir :Hey Again, Try adjusting the Footer Location in the Display Conditions . Please view https://themenectar.com/docs/salient/page-builder-global-sections/ . Best,   seth_matisak Flickity Hover EffectClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 3:10pm   3 Most recent comment from seth_matisak:Amazing. That worked a treat. Thank you so much.  Lucy Knutson Need link to change on hoverClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 2:01pm   3 Most recent comment from Lucy Knutson:Tahir, I am so grateful for this support forum. I appreciate not only the assistance, but the timely manner that you get back to me with answers. Salient is my favorite theme and over the 15 years I ... eusunttotadi Top navigation menu - buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 12:01pm   6 Most recent comment from Tahir :Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ . If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascr ... safcdigitalinnovation How to hide Custom Field Module if the ACF field is emptyClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 7:53am   2 Most recent comment from Judith Olango:Hi there, Thanks for reaching out to us! Unfortunately, we currently don't have a way to hide custom fields if the ACF field is empty. This would require some extensive customization which I' ... martinadenkova2 Outdated Woocommerce TemplateClosed   Salient - Responsive Multi-Purpose Theme   Updated January 13, 2025 at 5:01am   6 Most recent comment from Tahir :Hey Again, Please update to the Latest Salient Theme Version. The current version of the theme is v17.0.6 and the current version of the page builder is 7.8.1 . Salient versions older than v11 won ...