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Public Tickets

Tim Furry Question about upgradingClosed   General   Updated October 7, 2024 at 1:51am   4 Most recent comment from Tahir :Hey Again, Yes, if you dont have access to the Themeforest Account that purchased the Salient Theme initially you will have to purchase a new license to get the new update.  This is a common issue an ... koenhendrickx Form error upon switching to mobile menuClosed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2024 at 7:36pm   2 Most recent comment from koenhendrickx:Nevermind, Convertkit solved it for me! preston20 Button auto-hoverClosed   Salient - Responsive Multi-Purpose Theme   Updated October 4, 2024 at 5:49pm   10 Most recent comment from Judith Olango:Hello Preston, I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. If you've enjoyed Salient, be sur ... JurrienSpr Sticky PostsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 4, 2024 at 12:45pm   4 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. Try using the plugin in this article to change the order of the items https://themenectar.ticksy.com//article/2052/. I hope that helps. Cheers, rba72 updating Salient Teme from 8 to the new one - getting errorClosed   General   Updated October 4, 2024 at 4:24am   4 Most recent comment from Judith Olango:Hi there, Thanks for writing back. To clear your cache, please refer to this guide: https://themenectar.ticksy.com/article/6226/ I really hope this proves helpful for you. If you have any more questio ... lumpy5000 Clickable map sliderClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2024 at 9:31pm   4 Most recent comment from Judith Olango:Hi there, You're welcome. If you have any more questions or run into any problems, please feel free to reach out. Best regards, Dominik Building Modules for the WebsiteClosed   General   Updated October 2, 2024 at 11:13am   3 Most recent comment from Dominik:Okay, thanks for your replie. Kind regardsDominik Fionn Division Resizing for ResponsivenessClosed   General   Updated October 2, 2024 at 10:39am   8 Most recent comment from Tahir :You can increase the container width for the whole site in here: https://prnt.sc/_XyMT6VY1RvJ .  Best  daniel66 Grayscale color schemeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2024 at 9:46am   4 Most recent comment from Tahir :Hey Again, Seems to be working as intended: https://prnt.sc/wwkgwtyWT5Gq . Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ . If you are using WP Rocket use th ... Co-Brains Yoast do not recognize content in woocommerce productsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2024 at 9:28am   8 Most recent comment from Tahir :Hey Again, Please create a new ticket so i can share the patch.  Thanks. djsoftmi Missing "Salient Studio Template Library" Button in WPBakery After UpdatesClosed   General   Updated October 1, 2024 at 3:54pm   3 Most recent comment from djsoftmi:Dear Judith, Thank you so much for your prompt and helpful response. I followed the instructions provided via the link and was able to successfully enable the Salient Studio Template Library feature. ... Lucy Flip boxClosed   General   Updated October 1, 2024 at 2:33pm   2 Most recent comment from Tahir :Hey Again, I am afraid this is not currently possible without custom template level edits which I'm afraid we are not able to offer due to support scope limitations. However, we are partnered wi ... marniniphone Publish DateClosed   Salient - Responsive Multi-Purpose Theme   Updated October 1, 2024 at 2:32pm   2 Most recent comment from Tahir :Hey Again, Try unselecting this option and check: https://prnt.sc/XRNc3KllXyrV  Thanks. Ryan B. Testimonial Slider Extra "quotes" appearingClosed   Salient - Responsive Multi-Purpose Theme   Updated September 30, 2024 at 6:11pm   4 Most recent comment from Judith Olango:Hi Ryan, I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Should you have any further questions or enc ... sungwuk815 tag orderClosed   General   Updated September 30, 2024 at 11:26am   2 Most recent comment from Noah Munene:Hi there, Thank you for reaching out to us, I trust you are keeping safe. Would you kindly share more details on the issue so that we can have a closer look? It seems like you missed to attach the scr ...