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Public Tickets

Ruben Rekker Bug on icons on image gallery of a productClosed   General   Updated January 20, 2025 at 10:56am   6 Most recent comment from Ruben Rekker:Hi Judith and Tahir,I did disable all plugins and then turned them on one by one to see which one is causing the problem and you are right, it is the "Meow Gallery (Pro)" plugin that is causing the i ... lukacsdaniel1 Blog settingsClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 10:18am   4 Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ... lukacsdaniel1 menu is too close to the logoClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 8:51am   7 Most recent comment from lukacsdaniel1:Thank you so much! CosminaB Post builder increase spaceClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 4:04am   6 Most recent comment from Andrew Cooke:Hi again, Thank you for getting back to us. I'm glad we could assist. Feel free to get in touch if you have any other queries. Cheers, mmgrouphosting Problem with responsibilityClosed   General   Updated January 20, 2025 at 3:14am   7 Most recent comment from Judith Olango:Hi there, Thanks for writing back..  To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials  (dashboard URL, username, pass ... timdewaal1 White Bar ErrorClosed   Salient - Responsive Multi-Purpose Theme   Updated January 20, 2025 at 3:13am   4 Most recent comment from Judith Olango:Hi there, Thanks for sharing the additional details to replicate the issue. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From you ... Simeon Nartoomid Problem when 'Defer Render-blocking JavaScript' usedClosed   Salient - Responsive Multi-Purpose Theme   Updated January 18, 2025 at 10:37am   5 Most recent comment from Simeon Nartoomid:OK TY Tahir. Ramit Search PluginClosed   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 9:47pm   4 Most recent comment from Judith Olango:Hello Ramit, You're welcome. If you have any more questions or run into any problems, please feel free to reach out. Best regards,   marchini WPBakery Visual Editor Stuck on Blank PageClosed   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 4:31pm   5 Most recent comment from Andrew Cooke:Hi Sebastien, Thank you for getting back to us. We're glad you were able to resolve this. Feel free to reach out to us again if you have further queries. Regards, lukacsdaniel1 text to bottomClosed   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 1:42pm   9 Most recent comment from Andrew Cooke:Hi Luka, Thank you for getting back to us. I'm glad we could assist. Cheers, lukacsdaniel1 Centered contentClosed   Salient - Responsive Multi-Purpose Theme   Updated January 17, 2025 at 10:32am   13 Most recent comment from Andrew Cooke:Hi Luka, I'm glad we could assist. Feel free to reach out if you have any other queries. Cheers, rebervere Broken Website when updatingClosed   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 10:30pm   2 Most recent comment from Judith Olango:Hello Hector, Thanks for writing to us. I would suggest downloading a fresh zip file of the updated salient theme then upload again and now try updating the plugins. If this fails to work, please head ... Matthias Importing a demoClosed   General   Updated January 16, 2025 at 10:25pm   4 Most recent comment from Judith Olango:Hi Matthias, Thanks for writing back. This is because you are still using version 16, which I confirmed after inspecting your site: Right now we are in version 17.0.6 so you can update using this gui ... lukacsdaniel1 Wp bakery and live are not sameClosed   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 4:09pm   3 Most recent comment from Andrew Cooke:Hi Luka, Thank you for getting in touch. I'm glad you were able to resolve this. Feel free to open another ticket if you have any other queries. Regards, Ole Reinpold Pages have more than one H1 tagClosed   Salient - Responsive Multi-Purpose Theme   Updated January 16, 2025 at 10:06am   2 Most recent comment from Tahir :Hey Again, When using the Responsive Options the Content is only hidden using CSS therefore the html markup is still on the page increasing the page size and SEO issues.  We would recommend you adjus ...