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Public Tickets

Brittney Website not Showing after updateClosed   Salient - Responsive Multi-Purpose Theme   Updated December 22, 2015 at 5:48pm   2 Most recent comment from Tahir :Hey ,Please provide the FTP login details so we can troubleshoot this further using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . Best. Lia Nectar Slider malfunction in 6.1.72Closed   Salient - Responsive Multi-Purpose Theme   Updated December 22, 2015 at 4:05pm   3 Most recent comment from Tahir :Hey,If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.Also be sure to check/uncheck this Disable Fad ... Cameron Hide Main Nav on MobileClosed   Salient - Responsive Multi-Purpose Theme   Updated December 22, 2015 at 3:37pm   2 Most recent comment from Tahir :Hey ,Please update to Salient Theme version 6.1.72 . Also see:Best. Lindsey Adding Elements AFTER PortfolioClosed   Salient - Responsive Multi-Purpose Theme   Updated December 22, 2015 at 2:53pm   2 Most recent comment from Tahir :Hey ,Simply use the Default Page Template and then add the Portfolio Element Via Visual Composer and then Add the other elements. Best. Jull Weber Breadcrumbs not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated December 22, 2015 at 8:31am   2 Most recent comment from Jull Weber:I resolved it by installing the full Yoast plugin. It seems like the salient plugin files did not work. Barry Stylising BlogClosed   Salient - Responsive Multi-Purpose Theme   Updated December 21, 2015 at 6:56pm   4 Most recent comment from Barry:Nevermind, sorted :) Thanks again ANGELA THEME OPTIONSClosed   Salient - Responsive Multi-Purpose Theme   Updated December 21, 2015 at 5:59pm   2 Most recent comment from Tahir :Hey ,Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem ... Andrew Animating IconsClosed   Salient - Responsive Multi-Purpose Theme   Updated December 21, 2015 at 2:50pm   2 Most recent comment from Tahir :Hey, Please see screenshot: http://prntscr.com/9gqibw . You need to use the Nectar Shortcode GUI and the Linea Icon Set. Best . Tanner Shaffer Page Not LoadingClosed   Salient - Responsive Multi-Purpose Theme   Updated December 21, 2015 at 2:46pm   4 Most recent comment from Tahir :Hey Again,See screenshot: http://prntscr.com/9gqhis . You seem to have added ## symbols in a parallax section . Most likely a Row id . Please remove it. Best. Tanner Shaffer Unable to delete elements from VCClosed   Salient - Responsive Multi-Purpose Theme   Updated December 21, 2015 at 2:34pm   2 Most recent comment from Tahir :Hey, You likely need to increase your php memory. See : http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP .Add this to wp-config.php via FTP after the WP_debug line : ... Thomas Nectar Slider - The same Slider showing up in all locationsClosed   Salient - Responsive Multi-Purpose Theme   Updated December 20, 2015 at 11:11pm   2 Most recent comment from Thomas:Fixed this by upgrading my theme files to 6.172 Brett Henderson woocommerce SetupClosed   Salient - Responsive Multi-Purpose Theme   Updated December 20, 2015 at 4:07pm   2 Most recent comment from Tahir :Hey ,This should help: https://docs.woothemes.com/document/woocommerce-self-service-guide/ . Best. Santiago Hernandez Error Locations Nectar SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated December 20, 2015 at 3:49pm   2 Most recent comment from Tahir :Hey ,Please update the Theme to 6.1.72 which has the bug fix for WP 4.4 and the Nectar Slider Location Issue.Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Al ... Hercules Rockefeller Portfolio sorting font color when selectedClosed   Salient - Responsive Multi-Purpose Theme   Updated December 20, 2015 at 3:25pm   2 Most recent comment from Tahir :Hey, We have a new Filter Color Scheme Option: http://prntscr.com/9gcut7 . Please select from there. Best. Mick Casper Salient upgrade, testimonial slider no longer allowing images?Closed   Salient - Responsive Multi-Purpose Theme   Updated December 20, 2015 at 12:55am   2 Most recent comment from Mick Casper:Just in case someone experiences this and needs a quick fix (I'm waiting to hear back from support to see if functionality changed since 5.0), here is a quick script snippet you can use to fix it: jQu ...