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Public Tickets

TheSnapAgency slide tabs (mobile)Closed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 9:08am   5 Most recent comment from TheSnapAgency:No problem. Thanks anyway TJ Zark Font color for search functionClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 5:57am   2 Most recent comment from Austin:Hello there,Thank you for getting in touch.It seems like you were able to sort out this issue.Please let us know if you need further assistance with this.Thanks, damien samwell Cant remove images from image gallery due to javascript errorClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 5:55am   17 Most recent comment from Tahir :Hey Again,Thanks for the additional information. Escalating this to the developer. Thanks. TJ Zark background video not playing on SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 5:41am   2 Most recent comment from Austin:Hello again,Thank you for getting in touch.The video is playing from our end. I'm glad you were able to sort this out from your end.We appreciate your patience.Thanks, zackl7 my templateClosed   General   Updated October 2, 2023 at 12:37pm   5 Most recent comment from Austin:Hey again,Thank you for getting back to us.Here's a video that may help https://wpbakery.com/video-academy/save-row-template/. You can access them from here once you save them.I hope that helps ... zackl7 FooterClosed   General   Updated October 2, 2023 at 12:29pm   2 Most recent comment from Austin:Hello there,Thank you for reaching out to us.You can add icons to your footer in the Salient > Social Settings https://themenectar.com/docs/salient/theme-options/footer/.Try this and let us know how i ... oplashopping PHP upgrade not possibleClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2023 at 9:26am   4 Most recent comment from Austin:Hello again,Thank you for getting back to us.No, this should not make changes to any customizations you have made. We normally recommend making a backup of your site to avoid any uneventualities after ... connorasteens Menu below headerClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2023 at 4:11am   3 Most recent comment from Austin:Hello there,Thank you for reaching out to us.Try disabling the Yoast SEO breadcrumbs to remove this. Here's an article to help with his https://yoast.com/help/how-to-implement-yoast-seo-breadcru ... wolfkey Make Nav Resposive on larger scrrensClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2023 at 4:03am   8 Most recent comment from Judith Olango:Hi there, You're welcome. Please feel free to contact us in case of any other queries. Thanks. Dung Tran WPBakery Empty windowsClosed   Salient - Responsive Multi-Purpose Theme   Updated September 30, 2023 at 6:22pm   5 Most recent comment from ThemeNectar:Hey Dung,The issue is occurring because the main script responsible for handling events in the edit form is not loading in your setup. The file I'm referring to is: https://legback.com/wp-content ... ConnectionPoint Toggle color is not changingClosed   Salient - Responsive Multi-Purpose Theme   Updated September 30, 2023 at 4:51am   6 Most recent comment from Judith Olango:Hi there,Thanks for writing back.I am afraid the toggle does not have the ability to change color when switching as it is made to have a single color even when you toggle on the right or the left.Chan ... bonnopb1 The new Update 16.0Closed   Salient - Responsive Multi-Purpose Theme   Updated September 29, 2023 at 9:35am   2 Most recent comment from Austin:Hi there,Thank you for reaching out to us.The current version of the theme is 16.0.5 and the current version of the page builder is 6.13 . Salient versions older than v11 won't be compatible wit ... TheSnapAgency Override loop-markup.phpClosed   Salient - Responsive Multi-Purpose Theme   Updated September 29, 2023 at 7:06am   3 Most recent comment from Tahir :Hey Again,Yes, if you add the empty function it would not show anything therefore you need to copy paste the whole function with the code and make the needed changes to it.  Thanks. Brandon Main Nav ScalabilityClosed   General   Updated September 29, 2023 at 4:31am   2 Most recent comment from Judith Olango:Hello Brandon,Thanks for writing to us.Please select this Full-width option.I hope it helps.Thanks. Brandon Decrease height of secondary navigationClosed   General   Updated September 29, 2023 at 4:20am   2 Most recent comment from Judith Olango:Hi Brandon,Thanks for writing to us.Please try out this CSS to help you adjust the height: .material #header-secondary-outer>.container, .material #header-secondary-outer>.container>nav {    height: ...