Public Tickets
lumpy5000
Move Product Image to the RightClosed
Salient - Responsive Multi-Purpose Theme
Updated March 2, 2023 at 4:22pm
8
Most recent comment from Judith Olango:Hello there,We are glad this is working for you.Please feel free to open a new ticket in case of any other queries.Thanks.
caterina gargari
image gridClosed
Salient - Responsive Multi-Purpose Theme
Updated March 2, 2023 at 1:09pm
4
Most recent comment from Tahir :Hey Again,I am afraid there is no such "Load More" feature available for the "Image Gallery" .Thanks
pathamapornk
how can i remove 404 error textClosed
General
Updated March 2, 2023 at 8:46am
2
Most recent comment from Judith Olango:Hi there,Thanks for keeping in touch.Please try using Say What plugin and use "salient" as text domain to translate.Thanks.
pathamapornk
how can i delete the pageClosed
General
Updated March 2, 2023 at 7:50am
2
Most recent comment from Judith Olango:Hi there,Thanks for keeping in touch.I am looking at this pages and it seems they don't exist, please let me know whether I am missing something:Thanks.
pathamapornk
url of the linkClosed
General
Updated March 2, 2023 at 7:06am
5
Most recent comment from Tahir :Hey Again,That is the Language sub url. You can change it in the Weglot Plugin settings. Thanks
Lucy Knutson
Salient theme and adding a PDF to a pageClosed
Salient - Responsive Multi-Purpose Theme
Updated March 2, 2023 at 5:26am
2
Most recent comment from Judith Olango:Hi Lucy,Thanks for keeping in touch.Try using the gutenberg editor then head to the text editor and add the file block which will allow you to upload the pdf as shown below:Thanks.
way245
Video LoopClosed
General
Updated March 2, 2023 at 3:57am
7
Most recent comment from Andrew Cooke:Hello again,Maybe this article can help https://www.wpzoom.com/docs/tips-for-optimizing-self-hosted-video-backgrounds/.Kind regards,
moose15
Missing PhotosClosed
Salient - Responsive Multi-Purpose Theme
Updated March 1, 2023 at 5:19pm
3
Most recent comment from Tahir :Hey moose15 ,Thanks for writing in.Try using this plugin or similar to regenerate the missing thumbnails and check: https://wordpress.org/plugins/regenerate-thumbnails-advanced/. Best
boldlyforge
Fade In TextClosed
General
Updated February 28, 2023 at 10:23pm
2
Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please try this option in the text block element and let us know how that goes:Thanks
chris
custom headings disappearingClosed
General
Updated February 28, 2023 at 5:45pm
2
Most recent comment from Tahir :Hey Again,Are u using the latest version of theme and bundled plugins?Thanks
keironc2019
Reduce Margin on mobileClosed
Salient - Responsive Multi-Purpose Theme
Updated February 28, 2023 at 2:34pm
4
Most recent comment from Tahir :Hey Again,Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no ...
Patryk
Custom google mapClosed
Salient - Responsive Multi-Purpose Theme
Updated February 28, 2023 at 10:01am
3
Most recent comment from Andrew Cooke:Hello There,
Thank you for reaching out to us.
This means that there is an error on the google console, it's not a theme issue. The API key is not activated on the console. Here's an article ...
Eskilax
Flickity Carousel max-height or fixed heightClosed
General
Updated February 28, 2023 at 9:51am
3
Most recent comment from Eskilax:It works thanks.
lumpy5000
Global portfolio header imageClosed
Salient - Responsive Multi-Purpose Theme
Updated February 28, 2023 at 4:59am
2
Most recent comment from Judith Olango:Hi there,Thanks for keeping in touch.I am afraid we don't have this option at the moment as you will need to add the image on each portfolio header.Thanks.
beantonia
Problem with a full page video on mobileClosed
Salient - Responsive Multi-Purpose Theme
Updated February 27, 2023 at 6:23pm
12
Most recent comment from Tahir :You can add the Video using the "Self Hosted Video Player" Page Element as well.Thanks