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Public Tickets

Patryk Custom google mapClosed   Salient - Responsive Multi-Purpose Theme   Updated February 28, 2023 at 10:01am   3 Most recent comment from Austin:Hello There, Thank you for reaching out to us. This means that there is an error on the google console, it's not a theme issue. The API key is not activated on the console. Here's an article ... Eskilax Flickity Carousel max-height or fixed heightClosed   General   Updated February 28, 2023 at 9:51am   3 Most recent comment from Eskilax:It works thanks. lumpy5000 Global portfolio header imageClosed   Salient - Responsive Multi-Purpose Theme   Updated February 28, 2023 at 4:59am   2 Most recent comment from Judith Olango:Hi there,Thanks for keeping in touch.I am afraid we don't have this option at the moment as you will need to add the image on each portfolio header.Thanks. beantonia Problem with a full page video on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated February 27, 2023 at 6:23pm   12 Most recent comment from Tahir :You can add the Video using the "Self Hosted Video Player" Page Element as well.Thanks  Chao my account pageClosed   General   Updated February 27, 2023 at 4:53pm   4 Most recent comment from Austin:Hello Chao,The plugin is used to add extra custom fields to your WooCommerce elements. To remove the downloads tab, I'd recommend reaching out to a WooCommerce developer to assist with this.Kind ... Robert Langan Updating from older versionClosed   Salient - Responsive Multi-Purpose Theme   Updated February 27, 2023 at 3:50pm   2 Most recent comment from Judith Olango:Hi Robert,Thanks for writing to us.Please update using this guide:https://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/.Thanks. Mannu Recent post sliderClosed   General   Updated February 27, 2023 at 10:39am   7 Most recent comment from Tahir :Hey Again,The Post Grid VC template can be adjusted in the same manner as the Recent Post file to include the custom field content:See url: https://themenectar.com/docs/salient/overriding-salient-wpb ... threeninemedia Recommended Media Sizes, FormatClosed   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2023 at 6:38pm   6 Most recent comment from Tahir :Background Images should not be more than 1920by 1080. You can use any Standard sizes as long as it does not impact the page speed.Thanks  Ryan Cupps Sitewide Side NavClosed   General   Updated February 26, 2023 at 4:40am   2 Most recent comment from Ryan Cupps:Just discovered the "Left Header" layout in the settings (Header Navigation/Layout & Content Related)... Oops. Please consider closed/delete. 😅😬 Ben Jenkins Clients Display Element - Smooth animation on AutorotationClosed   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2023 at 12:34am   5 Most recent comment from Ben Jenkins:Thank you! I appreciate all you guys do!  Caspar Scroll down IconClosed   Salient - Responsive Multi-Purpose Theme   Updated February 24, 2023 at 1:14pm   4 Most recent comment from Caspar:hi Tahir, thanks, just what I was looking for!best, Caspar Alejandro hide navigation barClosed   General   Updated February 24, 2023 at 1:04pm   3 Most recent comment from Alejandro:Hello Judtih,Thank you for your prompt reply, it worked perfectly, thank you for your help! Agnieszka Salient Theme Free Shipping CounterClosed   General   Updated February 24, 2023 at 12:32pm   4 Most recent comment from Tahir :Hey Agnieszka,We havent had anyone report this issue yet.  Could you try switching to the "Storefront" Woocommerce Official Theme temporarily and check the issue persists ?.Thanks  emmywy errorClosed   Salient - Responsive Multi-Purpose Theme   Updated February 24, 2023 at 4:11am   4 Most recent comment from Judith Olango:Hi there,Please check this out, it may be of help:https://wordpress.org/support/topic/website-sometime-redirected-to-another-websites/.Thanks. therealsparks Hiding Portfolio categoryClosed   General   Updated February 23, 2023 at 5:08pm   2 Most recent comment from Austin:Hello there,Thank you for reaching out to us.This customization is not possible, this would require some custom customization that would fall out of the scope of our support. I would recommend hiring ...