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Public Tickets

Charlotte Nectar Slider animation speedClosed   General   Updated September 23, 2021 at 2:43pm   2 Most recent comment from Tahir :Hey Charlotte ,We would not recommend making amends to the Theme Core files as those changes would be lost . Regarding your question could you provide the page URL on where we can view this issue ?. ... grafcustomhardwood Global SectionsClosed   Salient - Responsive Multi-Purpose Theme   Updated September 23, 2021 at 2:19pm   5 Most recent comment from Tahir :Hey Again,Please set the Row Type to "Full Width" and check. Also set the Text Color in the Row Settings to Light. Please see: http://themenectar.com/docs/salient/page-builder-row/ and http://theme ... Alex disable “close”-function for team member modal viewClosed   Salient - Responsive Multi-Purpose Theme   Updated September 23, 2021 at 10:07am   10 Most recent comment from Tahir :Hey Again,I am afraid there is no ETA available at the moment as we are always adding additional features and improvements.However the Dropbox files provider Stable and can be used with no issue. Tha ... Vishal Dogra modify page-header.php file in child themeClosed   General   Updated September 22, 2021 at 8:17pm   10 Most recent comment from ThemeNectar:Hey madamaimadam,While WordPress does offer the ability to override template files via a child theme by copying them into the directory,  the page-peader.php file is a collection of functions rather ... ocloer Clients Display Image IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 7:58pm   12 Most recent comment from Tahir :Hey Again,It seems to be working correctly on our end in chrome :Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :� ... Jo PHP Error in Parent ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 5:59pm   2 Most recent comment from Judith Olango:Hi Jo,Thanks for contacting us.That message would occur when using PHP 7.4+ on your server along with an outdated version of Salient (less than v13). You can remove it by updating to the latest theme ... Mike Marshfield Black screen when displaying streaming videoClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 11:10am   2 Most recent comment from Tahir :Hey Again,Please provide the page url where we can view the issue to troubleshoot it.Thanks  stribe2021 mobile Dot Navigation is not working goodClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 10:13am   2 Most recent comment from Tahir :Hey Again,This is a known issue with Touch Devices and the "fullpage.js" Library used for the Page Fullscreen Rows.Try to disable the feature for mobile using the metabox options: Click on Image to V ... Przemysław Bielawowski launch mp3 fileClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 7:16pm   4 Most recent comment from Tahir :Hey Again,You will probably have to use a Third Party MP3 player plugin for this. Thanks ameliachoucane Font colourClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 9:42am   4 Most recent comment from Tahir :Hey Again,Try setting the "Text Color" in the Row settings to Custom and then choose your desired color in there.Thanks  Azul_co Social Media IconsClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 7:14am   2 Most recent comment from Tahir :Hey Azul_co ,The Fontawesome plugin was causing a conflict.Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If yo ... c7movieman Warning: Creating default object from empty valueClosed   General   Updated September 21, 2021 at 7:00am   9 Most recent comment from Tahir :Hey sovereignApe ,This should help: https://www.wpbeginner.com/wp-tutorials/how-to-fix-pluggable-php-file-errors-in-wordpress/ . Thanks Brett Endes Embedded YouTube video SpeedClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 6:59am   4 Most recent comment from Tahir :Hey Again,You can use the "Video Lightbox" Page Element or use the "Popup Maker" Plugin for advanced popups as used in our Ecommerce demo.Thanks  Brett Endes Plugins WP Rocket and PerfmattersClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 3:11am   3 Most recent comment from Brett Endes:Thank you very much! Appreciate it! BELTZUNG Mobile versionClosed   Salient - Responsive Multi-Purpose Theme   Updated September 20, 2021 at 2:36pm   2 Most recent comment from Tahir :Hey BELTZUNG  Thanks for using Salient, Try using the Column Direction feature in the Row Settings: http://themenectar.com/docs/salient/page-builder-row/#column-direction . Also Try using the New Re ...