Public Tickets
sachom66
Sharing post on FB, logo instead of post imageClosed
General
Updated January 14, 2021 at 3:55am
4
Most recent comment from Andrew Cooke:Hi There,Getting the premium version would be great however the free version could still be of help.Thanks.
Daniel Dib
Mobile header - needs more paddingClosed
General
Updated January 13, 2021 at 9:16pm
4
Most recent comment from Daniel Dib:Hi Tahir,Your suggestion allowed me to look into Imagify. I changed the webp version rule and it did the trick.Thanks,Daniel
Brian
Images in posts not loading [lazy load issue?]Closed
Salient - Responsive Multi-Purpose Theme
Updated January 13, 2021 at 2:58pm
2
Most recent comment from Brian:Found out that this was an image accelerator issue with WordPress/Jetpack.Once I disabled this feature it started working again. 😃
AntoineBiron
Gallery MarginClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 9:18pm
3
Most recent comment from AntoineBiron:And it work ! Thank you Tahir for your help and your rapididity
Jasmine
Hamburger menu colorClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 7:51pm
12
Most recent comment from Andrew Cooke:Hi Jasmine,
Try the following custom css
body #header-outer[data-has-menu][data-format][data-padding][data-using-logo] > #top .slide-out-widget-area-toggle a .lines-button i.lines:after, body.materia ...
marcos alves
Posts category colorsClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 3:15pm
2
Most recent comment from marcos alves:Ok, I think I figured it out... Every time I change a category color I have to go to the salient theme settings and save a random change there. That is not desirable because the category colors ar ...
Saliant
Remove share buttonClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 2:01pm
2
Most recent comment from Tahir :Hey Again,You have to Turn off the Salient Social Plugin to Remove it.Thanks
Saliant
Remove category from the urlClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 2:01pm
3
Most recent comment from Tahir :Hey Again,Try using this plugin or similar: https://wordpress.org/plugins/custom-permalinks/ . Thanks
Vasile
Off Canvas Navigation BackgroundClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 10:57am
3
Most recent comment from Vasile:Thanks working
Michael
website completely brokenClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 9:38am
2
Most recent comment from Tahir :Hey Again,It seems your WP was updated by the hosting provider which resulted in this issue. Please update to the Latest Salient Theme Version to have it working again.
The current version of the the ...
Casper Hornstrup
HelpClosed
Salient - Responsive Multi-Purpose Theme
Updated January 12, 2021 at 3:49am
4
Most recent comment from Andrew Cooke:Hi Casper,We already responded to #2654995.Please check.Kind Regards.
Michelle
Custom Code given on previous ticket has changed product image sizesClosed
General
Updated January 11, 2021 at 6:17pm
2
Most recent comment from Andrew Cooke:Hi Michelle,
Could you allow us to login to your website. We going to need username and password with admin privileges.
Kind regards.
fareeboy12
VC wakeup errorClosed
General
Updated January 11, 2021 at 12:42pm
2
Most recent comment from Tahir :Hey Again,This is a local warning, please check your Xammp Docs or turn off the WP Errors.Thanks
Jrm57
Font color menuClosed
General
Updated January 11, 2021 at 12:35pm
2
Most recent comment from Tahir :Hey Again,
Hope you had a Positive Weekend, Try adjusting the Color Scheme in here: Click To Open Larger Image.Thanks
Marshall Pickard
Header Logo and NavigationClosed
Salient - Responsive Multi-Purpose Theme
Updated January 11, 2021 at 9:57am
2
Most recent comment from Tahir :The Minification plugin is causing the issue. Try deactivating it and check.Thanks