Okay

Public Tickets

EDITPRODXB Follow upClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2020 at 10:23am   2 Most recent comment from Tahir :Hey Again,You have to edit it in here:  Thanks  TanyaPalazzo Clickable E-Mail and Callable Phone links in footer and fly-out mobile menu.Closed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2020 at 5:46am   4 Most recent comment from Tahir :Hey Again,The correct format is like this: +1 (833) 344-4434 See screenshot: Thanks  jimmargraphics Logo not showing in transparent menuClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2020 at 5:23am   10 Most recent comment from Andrew Cooke:Hi Jim,Glad you had that solved.Please get in touch if there is anything else I can help you with. EDITPRODXB Client sectionClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 12:08pm   6 Most recent comment from Andrew Cooke:Hi there, Please place the provided code at WP Admin > Salient > General Settings > CSS/ Script Related > Custom CSS Code.  Scroll to the bottom to save changes. Please get in touch if there is anyth ... Tarick Gracida Page Header Settings - Video Background ResponsivenessClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 11:41am   14 Most recent comment from Tahir :Hey Again,Unfortunately its cant be removed with CSS alone as JS code controls the whole transition effect. If you remove the Box Roll option then it can be removed for mobile using CSS.Thanks  jamiemuckart Background Video SoiundClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 11:35am   5 Most recent comment from DidacticInnovations:Hi, one way to enable video is by using JavaScript/jQuery. I enable and disable it with an having class toggleClass, here's the code:jQuery(document).ready(function() { jQuery( ".toggleClass" ). ... josephtengyonghsien Header ParticleClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 8:14am   7 Most recent comment from josephtengyonghsien:ok thank for getting back. that is all i need thank for the 5 star support ! Guru Linkin a blogClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 5:12am   2 Most recent comment from Andrew Cooke:Hi Guru,You can add navigation links in Appearance > Menus. Make sure you have set the page displaying all posts in Settings > Reading. You can then add the page to menu.Kind regards. Guru Sorting a Image galleryClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 5:06am   2 Most recent comment from Andrew Cooke:Hi Guru,The image gallery element does not have option to sort like portfolio.Thanks. Guru Logo in footerClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 5:03am   2 Most recent comment from Andrew Cooke:Hi Guru,Try adding a logo using image widget to footer in Appearance > FooterKind regards. Pratik Mehta Front-End Editor Stuck LoadingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2020 at 1:32am   2 Most recent comment from Pratik Mehta:I actually found out the issue by disabling / enabling plugins - the issue was with the Rank Math SEO plugin! Sorry about submitting the ticket, but if anything I hope this helps with future compati ... Guru 12.1.0 Demo Themes MissingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 21, 2020 at 7:13pm   3 Most recent comment from Guru:Much love Andrew João R A P Fialho Map is not displayingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 21, 2020 at 2:59pm   21 Most recent comment from João R A P Fialho:Hi Andrew,Solved.Thanks a lot!João Tarick Gracida Remove post's side components optionsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 20, 2020 at 7:12am   4 Most recent comment from Tahir :Hey Again,No, it's just me behind my name. We have another Support Staff as well as the Developer/Author that answers the Support Tickets.Thanks  dools28 Blog Post Header Menu Different than Page Header MenuClosed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2020 at 6:24pm   4 Most recent comment from Andrew Cooke:Hi Daniel,Note. this type of theme customization is considered out of scope as they are not provided as Support: http://themeforest.net/page/item_support_policy . You will have to do the modific ...