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Public Tickets

Rana Adnan Page Builder is not showing properlyClosed   Salient - Responsive Multi-Purpose Theme   Updated November 20, 2019 at 8:49am   2 Most recent comment from Tahir :Hey Again,Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the pr ... benesunugalworld Make background begin at topClosed   Salient - Responsive Multi-Purpose Theme   Updated November 20, 2019 at 7:01am   2 Most recent comment from Austin:Hey there, You will have to use the Permanent Transparent Header Option for that to work . Also make sure the Category page has a Color or Image Header turned on in the Options here : http://prntscr. ... Shane Gilligan InstalationClosed   Salient - Responsive Multi-Purpose Theme   Updated November 20, 2019 at 6:17am   2 Most recent comment from Austin:Hi Shane,Thanks for getting in touch. That's odd, that error always occurs when the zipped file uploaded is wrong and can be fixed by following the following steps. http://themenectar.com/docs/sa ... alfonsoen Change serverClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 5:08pm   2 Most recent comment from Austin:Hi there,Thanks for getting in touch.It is possible to develop and push it to production. Check the following article on how to move from local to live:https://www.wpbeginner.com/wp-tutorials/how-to- ... Gilda Haas nectar slider captionClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 3:59pm   5 Most recent comment from Gilda Haas:Thanks!!  that worked Andy S Text String TranslationClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 3:20pm   8 Most recent comment from Austin:Hi Ursula,In regards to the issue, "LOAD MORE" is actually "Load More" . Original String should be "Load More".Hope this helps.Kind regards, Mateo Lusic E-CommerceClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 1:39pm   2 Most recent comment from Tahir :Hey Again,Please see :http://themenectar.com/docs/salient/salient-studio/ our pre-built library .Best Peter Berglund Salient plugins are troublesome to updateClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 11:03am   14 Most recent comment from Tahir :Hey Again,This has been escalated to the Developer . Gonna add in more priority . Bes t Julia Macmillan not being able to update SalientClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 10:35am   9 Most recent comment from Tahir :Hey Again,Please see: https://www.hostinger.com/tutorials/cannot-modify-header-information . Best chloe C Add Different Logo on Particular Page // not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2019 at 10:08am   5 Most recent comment from Tahir :IF the image size is same there should be no need for additional css. Best Gilda Haas iconsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2019 at 10:59pm   2 Most recent comment from Gilda Haas:thank you, I was able to correct this problem for now by deactivating and gradually reactivating plugins, being careful not to upgrade woo commerce. Marco Mathijssen Sidebar menu collapsibleClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2019 at 3:49pm   2 Most recent comment from Austin:Hi Marco,Am afraid the theme has no such option,  i recommend using this plugin to have that type of sidebar  https://wordpress.org/plugins/advanced-sidebar-menu/Hope this helps.Kind regards, Marco Mathijssen Sidebar menu collapsibleClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2019 at 2:34pm   1 Most recent comment from Marco Mathijssen:Hello, On a few pages i'm using the WP custom menu as a sidebar menu. As you can see, this menu has a lot of items which make it a very long list, and taking too much space on the page. Is there ... tara Shop Page 2 Top PaddingClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2019 at 12:45pm   7 Most recent comment from Austin:Hi there,Am glad you were able to resolve the issue.Kind regards, ksindwani Horizontal scrolllingClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2019 at 11:30am   2 Most recent comment from Tahir :Hey ,I am afraid there is no such option available in Salient. Try using the Pre-built Layouts : http://themenectar.com/docs/salient/salient-studio/ . Best