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Public Tickets

Linus Ziegenhagen Portfolio navigation not showing on iOS SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 4:21pm   3 Most recent comment from Linus Ziegenhagen:Hi Andrew,wow, I almost forgot about this issue and wasn't expecting to get an answer anymore. Maybe an update would fix it but now there is no need for it anymore. ACREST has been sold to the JLL-Gro ... Andy Turner Call to action URLClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 3:37pm   4 Most recent comment from Andy Turner:Hi again,I've just tried again, this time including the https:// and it's working :)It seems it doesn't work if you just start the URL with "www".Thanks for your help,Andy Greg Goodman Demo content changed all my stylesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:32pm   2 Most recent comment from Tahir :Hey Greg, I am afraid you will have to adjust the Options Again as there is no way to recover them . All the Best. Damian Add a popup to portfolioClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:31pm   2 Most recent comment from Tahir :Hey Damian, Please consider hiring a freelancer over at Envato Studio for these Theme customizations as they are not provided as Support: http://themeforest.net/page/item_support_policy . Th ... Stefano Theme UploadClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:30pm   2 Most recent comment from Tahir :Hey Stefano,Add this to wp-config.php via FTP after the WP_debug line : define( 'FS_CHMOD_DIR', ( 0755 & ~ umask() ) ); define( 'FS_CHMOD_FILE', ( 0644 & ~ umask() ) ); define( 'WP_MEMORY_LIMIT ... Yann Salient - Video Light BoxClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:25pm   2 Most recent comment from Tahir :Hey Yann,Please check the Visual Composer Settings and that all Element are selected : Thanks  Stephane Chalangeas Control Portofio Font size in Porfolio Item display Closed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 12:35pm   3 Most recent comment from Stephane Chalangeas:Thanks. S Fedwa Importing Demo gone wrongClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:29am   5 Most recent comment from Fedwa:Thanks! Kent Wun Drop menus not working in Safari (Mac) browserClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 12:47am   3 Most recent comment from Kent Wun:Tahir,Thank-you for the reply. The theme and VC were updated and now content is displaying correctly in Safari browser.Please close off this ticket.Cheers,Kent Torsten Dettlaff Delay Seeing Posts with YoastClosed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2016 at 11:03pm   2 Most recent comment from Andrew Cooke:Hi Torsten,  Thanks for contacting us regarding your query.This is a first case instance with Yoast SEO delaying posts which we will have to investigate to see if we come across any findings.If th ... Brandon Leung Single page scrolling - multiple active itemsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2016 at 7:48pm   6 Most recent comment from Brandon Leung:Thanks Andrew. Unfortunately, I am no longer with that company, but still use Salient for all of my installs. If I come across this issue again, I will try the full screen rows. I always make sure to ... Kimika Hudson Ecommerce Home Page Porfolio TextClosed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2016 at 5:54pm   5 Most recent comment from Kimika Hudson:Thanks Tahir :) It worked! joi Disabling Transparency on Scroll?Closed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2016 at 4:09pm   4 Most recent comment from Tahir :Hey Again,Try to find the css code that i highlighted in the Custom CSS Box in General Settings as this is custom css and not added by the Theme . Thanks  Lauren Machi Can't save work on pagesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2016 at 2:46pm   2 Most recent comment from Tahir :Hey , You likely need to increase your php memory. See : http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP . Add this to wp-config.php via FTP after the WP_ ... David Panaho Portfolio thumbs cut offClosed   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2016 at 2:32pm   10 Most recent comment from Andrew Cooke:Hi David,Thanks for getting in touch once again and sorry about the delayed response.I have signed into your dashboard and everything seems to be fine. On the front end, I tried recreating the proble ...