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Public Tickets

olafschuster AJAX - Add to cartClosed   Salient - Responsive Multi-Purpose Theme   Updated July 31, 2023 at 1:50pm   2 Most recent comment from Andrew Cooke:Hello there, Thank you for reaching out to us.Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues. Kind regar ... pbonoso Apply a global section banner style with a different content comming from product-cat description or ACFClosed   Salient - Responsive Multi-Purpose Theme   Updated July 31, 2023 at 12:37pm   6 Most recent comment from Noah Munene:Hi there,You can add the global section shortcode to the product category edit page description area and it would work. The problem is it will still require a unique global section per product categor ... janebadu Single product page not working on mobileClosed   General   Updated July 31, 2023 at 10:11am   9 Most recent comment from janebadu:that's worked, thank you so much Martin Salient Theme Blog-PaginationClosed   Salient - Responsive Multi-Purpose Theme   Updated July 31, 2023 at 6:57am   4 Most recent comment from Andrew Cooke:Hey Martin,Thank you for getting back to us.Try reaching out to the site ground team and you can reach out to us with the feedback of the same. I will also notify the developer of this issue.We appre ... fourtencreative Mp4 Video Poster not Showing in SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated July 29, 2023 at 1:07am   7 Most recent comment from ThemeNectar:Glad to hear!Cheers tiglath Product Category LayoutClosed   Salient - Responsive Multi-Purpose Theme   Updated July 28, 2023 at 6:53pm   2 Most recent comment from Noah Munene:Hi there,This is not really possible with the current theme settings for woocommerce. They will apply to all product category pages.What maybe you could do is create a page with the layout you want th ... mrittman Flip Boxes BG color incorrect on iPhoneClosed   Salient - Responsive Multi-Purpose Theme   Updated July 28, 2023 at 4:56pm   3 Most recent comment from mrittman:Sounds good, I guess I'm throwing in the towel on this. Alixj secondary header barClosed   Salient - Responsive Multi-Purpose Theme   Updated July 28, 2023 at 9:11am   4 Most recent comment from Andrew Cooke:Hello again,Thank you for getting back to us and my apologies for that. Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure acc ... Barreoblique Problem with Arizonia fontClosed   Salient - Responsive Multi-Purpose Theme   Updated July 27, 2023 at 9:17pm   3 Most recent comment from Barreoblique:Yeah!Thanks body! ecuascott hotspot font sizeClosed   General   Updated July 27, 2023 at 5:55pm   2 Most recent comment from Tahir :Hey Again,Please provide the page URL so we can write up what's possible. Thanks. rickpkw Off Canvas Menu BugClosed   General   Updated July 27, 2023 at 1:09pm   2 Most recent comment from Noah Munene:Hi there,We were not able to replicate this on our end.Could make sure all Salient related plugins are up to date. If they are not up to date there should be a message in appearance install plugins a ... johnc2369 License helpClosed   Salient - Responsive Multi-Purpose Theme   Updated July 27, 2023 at 1:08pm   7 Most recent comment from ThemeNectar:Hey John, we do not store domain associations with license codes -- You simply must own one license per live deployment of Salient. If you're updating via manually uploading the theme, you won� ... Arthur Social + Web Icons Have Turned to BoxesClosed   Salient - Responsive Multi-Purpose Theme   Updated July 27, 2023 at 7:55am   4 Most recent comment from Noah Munene:Hi Arthur,Yes, probably you have multiple plugins doing the same job causing a conflict.Try and compare the functionality of both classes of plugins that is WP-Optimize Vs Siteground Optimizer and s ... Leah Dossey ADA ComplianceClosed   Salient - Responsive Multi-Purpose Theme   Updated July 27, 2023 at 12:04am   3 Most recent comment from ThemeNectar:Hey Leah, while a big part of meeting AA compliance is determined by how you utilize the theme to create your content e.g. supplying aria labels/alt tags, using correct contrasting colors, etc. Salie ... Lia photo'sClosed   Salient - Responsive Multi-Purpose Theme   Updated July 26, 2023 at 8:01pm   4 Most recent comment from Noah Munene:Hi there,Smart slider is not part of the theme and its something from maybe a plugin of the same name you are running. Please check on that and contact the plugin support for assistance on how to use ...