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Public Tickets

joi Hot spots not working?Closed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 10:27pm   3 Most recent comment from joi:Actually, I got it working. It seemed to be deleting the hotspots if I changed the image, but it's not doing it now.Thanks!joi. Ben Traynham Extra padding issue above 'reveal footer'Closed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 8:41pm   5 Most recent comment from Ben Traynham:Ok yes, this helps fix the extra spacing above the footer. Thanks for the hack! ;-) Jean-Marie Cocheteau Edge: row width badfunctionClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 6:24pm   5 Most recent comment from Tahir :Hey Again,You havent provided a site url so i cant respond accordingly. Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/503 ... GuadaEstudio Header Resize On Scroll after updateClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 4:24pm   2 Most recent comment from Tahir :Hey Guado, Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ where applicable. Best. Evan Burg Using Parallax on Nectar Slider - mobile issueClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 4:05pm   2 Most recent comment from Tahir :Hey Evan,If you use Parallax Option it changes the Html markup so you will need additional css to hide it . Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are ... Steve Neaves New Team FeatureClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 3:55pm   3 Most recent comment from Steve Neaves:Thanks Tahir Alex Fatal errorClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 3:26pm   6 Most recent comment from Tahir :Hey Again,The bigger the page content the more likely you are to run out of memory . Are you running multiple Plugins ?. If yes try turning them off and check .  Also use this plugin to check how muc ... Nils Karlén Faux italics w. Google FontsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 3:22pm   2 Most recent comment from Tahir :Hey Nils,Be sure to turn on Load Ext Chars Option and the relevant font subset: http://prntscr.com/9q46x7 . Also make sure the font has those special characters in it that are needed for the language ... David Ellwood Editing pages - ErrorClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 12:59pm   5 Most recent comment from David Ellwood:ok.  Got things sorted in the end somehow.  You can probably close this ticket now.  I have other issues, but have raised a new issue as it is a more specific error now.Thanks for all your help!  ... midfieldco Prettyphoto httpsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2016 at 8:06am   3 Most recent comment from midfieldco:Thank you, sir. I am going to wait for the fix, I've done it manually for now.You can close this ticket. Lukas FlipBox transition speedClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2016 at 4:59pm   3 Most recent comment from Lukas:Worked perfectly!Thank you a lot! Stephen Full widthClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2016 at 4:56pm   2 Most recent comment from Tahir :Hey Stephen,You will need to Turn off the Boxed Layout in Salient Theme Options Panel :  Thanks  TheSaintlyOne Salient Theme Not displaying CorrectlyClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2016 at 4:09pm   3 Most recent comment from Tahir :You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/Recommended PHP configuration limits are a ... Francesca Nectar SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2016 at 3:08pm   4 Most recent comment from Tahir :Thanks for the info. Will have the developer look into this for upcoming updates . Yes the css provided would work for all Nectar Slider captions .Thanks Mark Circle IconClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2016 at 2:02pm   2 Most recent comment from Tahir :Hey Mark,You will have to use the  "Text with Icon" VC Page Element and add in your own image : Thanks