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Public Tickets

thecollinscollege Slide out from right menuClosed   General   Updated January 31, 2021 at 11:59pm   3 Most recent comment from thecollinscollege:That worked! Thank you so much. Diane Changes to Salient Child themeClosed   General   Updated January 30, 2021 at 7:32am   13 Most recent comment from Andrew Cooke:Hi Diane,You can check for plugin conflicts which could as well be a cause for this by deactivating the third party plugins then reactivate it back one by one to see which plugin may be resulting to t ... Jrm57 Menu on ipadClosed   General   Updated January 29, 2021 at 7:53pm   2 Most recent comment from Tahir :Hey,Please provide the page URL so I may write up the custom CSS for this request.Thanks selina Visual Composer after Worpress 5.6 UpdateClosed   General   Updated January 25, 2021 at 8:50am   6 Most recent comment from Andrew Cooke:Hi Selina,I am afraid, you have not yet updated the plugin:Please update for easier fixing of the prevailing issues.Thanks. Melanie Ocana sidebar helpClosed   General   Updated January 22, 2021 at 10:23am   2 Most recent comment from Tahir :Hey Again,I am afraid there is no such option available at the moment.Thanks  Irvine Media Cannot add more than 10 images in image galleryClosed   General   Updated January 19, 2021 at 1:51pm   10 Most recent comment from Tahir :Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them ... pillsburydeeboy Cannot add more than 10 images in image galleryClosed   General   Updated January 19, 2021 at 10:34am   2 Most recent comment from Tahir :Hey pillsburydeeboy ,Please contact your hosting provider so they can increase the PHP limits for you to be able to add more images.Thanks nvardyerkanian Salient - PortfolioClosed   General   Updated January 23, 2021 at 2:18pm   5 Most recent comment from nvardyerkanian:Hello, Anyone could please help with the mentioned issues?  Joey Fica Social Media IconsClosed   General   Updated January 16, 2021 at 12:53pm   2 Most recent comment from Tahir :Hey Again,Please update to the Latest Salient Theme Version. The current version of the theme is 12.1.5 and the current version of the page builder is 6.4.2. Salient versions older than v11 won' ... Daniel Dib Nectar Slider - no slide image optionClosed   General   Updated January 18, 2021 at 4:31am   6 Most recent comment from Daniel Dib:Hi Tahir,I ended up buying it again and updated my packages. The slider now works.Cheers,Daniel sachom66 Sharing post on FB, logo instead of post imageClosed   General   Updated January 14, 2021 at 3:55am   4 Most recent comment from Andrew Cooke:Hi There,Getting the premium version would be great however the free version could still be of help.Thanks. Daniel Dib Mobile header - needs more paddingClosed   General   Updated January 13, 2021 at 9:16pm   4 Most recent comment from Daniel Dib:Hi Tahir,Your suggestion allowed me to look into Imagify. I changed the webp version rule and it did the trick.Thanks,Daniel Michelle Custom Code given on previous ticket has changed product image sizesClosed   General   Updated January 11, 2021 at 6:17pm   2 Most recent comment from Andrew Cooke:Hi Michelle, Could you allow us to login to your website. We going to need username and password with admin privileges. Kind regards. fareeboy12 VC wakeup errorClosed   General   Updated January 11, 2021 at 12:42pm   2 Most recent comment from Tahir :Hey Again,This is a local warning, please check your Xammp Docs or turn off the WP Errors.Thanks  Jrm57 Font color menuClosed   General   Updated January 11, 2021 at 12:35pm   2 Most recent comment from Tahir :Hey Again, Hope you had a Positive Weekend, Try adjusting the Color Scheme in here:  Click To Open Larger Image.Thanks