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Public Tickets

Marshall Pickard Nectar SliderClosed   General   Updated February 18, 2021 at 8:15pm   11 Most recent comment from Marshall Pickard:Thank you. Took me forever to see that dropdown arrow. Issue resolved. Sometimes it is the simplest things! nathan curl How do i edit the font and the contact iconsClosed   General   Updated February 12, 2021 at 3:55am   7 Most recent comment from Andrew Cooke:Hi NathanFor phone icon please input this url and replace the phone number with yours:For email icon, please input this url and replace the email with yours:We are unable to access your login page, pl ... Christopher Incorrect colour and font displayClosed   General   Updated February 10, 2021 at 12:45am   3 Most recent comment from Christopher:Hey there Tahir,Thank you for your quick reply. I followed the steps you recommended and this has fixed all the issues we had faced. We had a third party provider set up our website for us and had use ... Buck Bad LinkClosed   General   Updated February 8, 2021 at 7:55pm   5 Most recent comment from Tahir :The Documentation gets updated constantly. We have a new Major Update coming which will improve/update the Documentation as well. Have noted to correct the issue you highlighted at the earliest.Thank ... Buck Demo Version MismatchClosed   General   Updated February 8, 2021 at 7:13pm   2 Most recent comment from Tahir :Hey Again,Make sure you have the Woocommerce Plugin Active before imported the demo. Thanks  isandunk Use some, not all of icons in Iconsmind on salientClosed   General   Updated February 4, 2021 at 3:23am   4 Most recent comment from Andrew Cooke:Hi There,We will add this to our wishlist on the recommendations for future releases.Thanks. keith wong Salient themeClosed   General   Updated February 3, 2021 at 5:00pm   2 Most recent comment from Tahir :Hey keith wong, Try disabling the "Page Scroll to ID" Plugin as I remember it causing an issue for other users. Also, Salient already includes the such functionality.Please make sure you follow the s ... Ina Removing link from author in blog headerClosed   General   Updated February 2, 2021 at 6:24pm   4 Most recent comment from Tahir :Let us know if you have any futher queries.Best thecollinscollege Slide out from right menuClosed   General   Updated January 31, 2021 at 11:59pm   3 Most recent comment from thecollinscollege:That worked! Thank you so much. Diane Changes to Salient Child themeClosed   General   Updated January 30, 2021 at 7:32am   13 Most recent comment from Andrew Cooke:Hi Diane,You can check for plugin conflicts which could as well be a cause for this by deactivating the third party plugins then reactivate it back one by one to see which plugin may be resulting to t ... Jrm57 Menu on ipadClosed   General   Updated January 29, 2021 at 7:53pm   2 Most recent comment from Tahir :Hey,Please provide the page URL so I may write up the custom CSS for this request.Thanks selina Visual Composer after Worpress 5.6 UpdateClosed   General   Updated January 25, 2021 at 8:50am   6 Most recent comment from Andrew Cooke:Hi Selina,I am afraid, you have not yet updated the plugin:Please update for easier fixing of the prevailing issues.Thanks. Melanie Ocana sidebar helpClosed   General   Updated January 22, 2021 at 10:23am   2 Most recent comment from Tahir :Hey Again,I am afraid there is no such option available at the moment.Thanks  Irvine Media Cannot add more than 10 images in image galleryClosed   General   Updated January 19, 2021 at 1:51pm   10 Most recent comment from Tahir :Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them ... pillsburydeeboy Cannot add more than 10 images in image galleryClosed   General   Updated January 19, 2021 at 10:34am   2 Most recent comment from Tahir :Hey pillsburydeeboy ,Please contact your hosting provider so they can increase the PHP limits for you to be able to add more images.Thanks