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Public Tickets

erik allison Firefox video background not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 10:38am   2 Most recent comment from ThemeNectar:Hey! It seems there's a problem with your webm file - if you try opening it in firefox directly you'll see it doesn't play: http://erikallison.com/wp-content/uploads/2014/04/... Use this to convert yo ... Hercules Rockefeller Video background won't work on tablets or mobile devicesClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 10:20am   2 Most recent comment from ThemeNectar:Hey X X!Please see this in regards: http://youtu.be/FLU9Pxo_RD8?t=6m34sCheers :) Lorenzo Castelnuovo Glitchy double header logoClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 10:15am   8 Most recent comment from ThemeNectar:Glad to hear Adrian :) Eric Andersen Visual Composer not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 10:14am   2 Most recent comment from ThemeNectar:Hey Eric, Salient already has a visual composer built in which you would need to deactivate in the functions.php file in order to use the raw plugin - however this is highly discouraged since you'll l ... Chris Waston Video Issue with OptimizepressClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 7:38am   6 Most recent comment from ThemeNectar:Hey Chris, sorry for the delay over the weekend!Unfortunately i'm still seeing the coming soon page on my end as well - anyway you can simply allow us to login so we can bypass?Cheers Lou Eisenman Portfolio menu crashes ipad, iphoneClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 6:51am   15 Most recent comment from ThemeNectar:Thanks for the confirmation in regards to devices - The only iPad at my disposal is a mini which no crashing has occurred on. I am still trying to find the best way to test on the older generation iOS ... Glen Wu Another image on top of Nectar SlidesClosed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 6:39am   15 Most recent comment from ThemeNectar:Hey Glen, very sorry about the delay - I don't know how this was missed.I've logged in and sorted the overlaid image so that it can respond to the screen size :) All that you needed to do was add some ... dan p 'FAILED TO IMPORT'Closed   Salient - Responsive Multi-Purpose Theme   Updated April 28, 2014 at 6:05am   1 Most recent comment from dan p:I'd appreciate if you don't give me an automated 'Please look at the PDF' response this time. My issue is not covered there, I read it before posting here previously.....When uploading the theme itsel ... Michael Weiss visual composer extensionsClosed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2014 at 8:44pm   3 Most recent comment from Michael Weiss:that's what i thought....thanks tahir! Fatima Fazal Video controls and text overlay?Closed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2014 at 4:48pm   2 Most recent comment from Fatima Fazal:Also, is it possible to have that text hover over on the mobile version too?  Fatima Fazal removing the date from the portfolio itemClosed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2014 at 4:37pm   1 Most recent comment from Fatima Fazal:Hi there, I love love love how my portfolio looks, but on the hover it shows the date created, when i would rather just number the images (as im looking to create 100,000) can i put 1/100,000 instead ... Fatima Fazal Home Page malfunctionClosed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2014 at 1:52pm   3 Most recent comment from Fatima Fazal:Hey, i mentioned this again in my last ticket, but there are lots of things that are getting lost under my mailchimp row in the visual editor.  I cant see them to delete them. can you please take a l ... Sharon Alder Transparent header borderClosed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2014 at 7:20am   3 Most recent comment from Sharon Alder:Thanks Tahir. Jeremy Darko Missing DataClosed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2014 at 4:12am   3 Most recent comment from Jeremy Darko:Thanks for your swift reply, Tahir! I'll see if it works. I appreciate your assistance. Christopher Jong Portfolio photos loading slow when clicking View DetailsClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2014 at 10:39pm   3 Most recent comment from Christopher Jong:Thank you, didn't realize my images were still in the larger format :)