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Public Tickets

justesara Can't access WPbakery !Closed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 3:55pm   2 Most recent comment from Andrew Cooke:Hi Sara, Please check your PHP settings as its likely causing the issue.  Could you increase the value for PHP Max execution time to 300 and PHP Memory limit to at least 512mb  and confirm if this m ... gabeharris5 Mobile Menu OptionsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 10:21am   5 Most recent comment from Tahir :Hey Again,No, I am afraid it's not possible to add a Menu Button in the Mobile Header at the moment.Thanks  byggis Navigation FontClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 8:17am   5 Most recent comment from byggis:Works perfect!Thank you Andrew! Jen Boxer Hid and show rows on mobile vs desktopClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 6:01am   2 Most recent comment from Andrew Cooke:Hi Jen,Edit the column and add some margin top for mobileKind regards. kennyscheese Hook for Woocommerce Add to Cart messagesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 5:11am   2 Most recent comment from Andrew Cooke:Hi there,Those would require editing theme and plugin files.Making changes to files is beyond the scope of support. You might consider hiring freelancer for Theme customizations as they are not provi ... Jen Boxer Off Canvas menu issuesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 9:28pm   4 Most recent comment from Jen Boxer:THANKYOU this is awesome x Dianna Koltz Salient WP Bakery pluginClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 4:54pm   4 Most recent comment from Andrew Cooke:Hi Dianna, That is odd. Please check your PHP settings.  Could you increase the value for PHP Max execution time to 300 and PHP Memory limit to at least 512mb  and confirm if this makes a significa ... Marshall Pickard Aligning Header contentClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 8:09pm   8 Most recent comment from Marshall Pickard:Nevermind. I fixed it. CSS problem. bghelsinki Setting precize image size in pxClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 3:26pm   5 Most recent comment from bghelsinki:Yes, it worked! Thanks! Lucas-media Grey bar at top of websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 9:32am   8 Most recent comment from Andrew Cooke:Hi Lucas,We are glad you found a way out and also for pointing out the issue with MonsterInsights.Thank you. Jen Boxer Headers scroll effectsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 7:47am   3 Most recent comment from Jen Boxer:Thankyou Marshall Pickard Nector SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 7:33am   2 Most recent comment from Tahir :Hey Again,I am afraid the Nectar Slider is responsive and won't remain the same for all screen sizes. Try creating a GIF image and test if it works for you.Thanks  lotfai2020 How to use Portfolio?Closed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 7:28am   2 Most recent comment from Tahir :Hey lotfai2020,- The Portfolio can not be divided into two groups though you can show different categories on Different Pages by using the Category Selector in the Portfolio Page Element. See screens ... byggis MenuClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 7:06am   4 Most recent comment from Andrew Cooke:Hi There, Thank you for contacting us. Try increasing your opacity and see whether it changes to white. Hope this helps. Regards SwankyMatt Video Player is resizing incorrectlyClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 6:20am   5 Most recent comment from Andrew Cooke:Hi There,We are glad you found a way out.Regards.