Public Tickets
jfumard
Yoast SEO does not recognize content in Portfolio itemsClosed
Salient - Responsive Multi-Purpose Theme
Updated October 16, 2020 at 1:05pm
7
Most recent comment from jfumard:It seems to work now. Thank you very much ! :)All the best,Julien
Simon Greenland
Footer / 5 ColumnsClosed
Salient - Responsive Multi-Purpose Theme
Updated October 16, 2020 at 12:40pm
4
Most recent comment from Simon Greenland:No problem - this would be a really good feature request for a future release.Do you have an ETA for when 13.0 will be out?Si
beazo
Custom Post Type in Post Grid elementClosed
Salient - Responsive Multi-Purpose Theme
Updated October 16, 2020 at 11:21am
6
Most recent comment from Tahir :@Geoffrey, The Beta Version is available right now. Please create a new Ticket with a Valid Purchase code so we can provide it to you.Thanks
stujames
Different page header video background for mobileClosed
Salient - Responsive Multi-Purpose Theme
Updated October 16, 2020 at 11:05am
3
Most recent comment from Tahir :Hey Again,I am afraid it's not possible to switch to a Different Header Video on Mobile. However, you can show/hide different columns/rows using the Responsive Options.Please have a look at this ...
justesara
Can't access WPbakery !Closed
Salient - Responsive Multi-Purpose Theme
Updated October 15, 2020 at 3:55pm
2
Most recent comment from Andrew Cooke:Hi Sara,
Please check your PHP settings as its likely causing the issue.
Could you increase the value for PHP Max execution time to 300 and PHP Memory limit to at least 512mb and confirm if this m ...
gabeharris5
Mobile Menu OptionsClosed
Salient - Responsive Multi-Purpose Theme
Updated October 15, 2020 at 10:21am
5
Most recent comment from Tahir :Hey Again,No, I am afraid it's not possible to add a Menu Button in the Mobile Header at the moment.Thanks
byggis
Navigation FontClosed
Salient - Responsive Multi-Purpose Theme
Updated October 15, 2020 at 8:17am
5
Most recent comment from byggis:Works perfect!Thank you Andrew!
Jen Boxer
Hid and show rows on mobile vs desktopClosed
Salient - Responsive Multi-Purpose Theme
Updated October 15, 2020 at 6:01am
2
Most recent comment from Andrew Cooke:Hi Jen,Edit the column and add some margin top for mobileKind regards.
kennyscheese
Hook for Woocommerce Add to Cart messagesClosed
Salient - Responsive Multi-Purpose Theme
Updated October 15, 2020 at 5:11am
2
Most recent comment from Andrew Cooke:Hi there,Those would require editing theme and plugin files.Making changes to files is beyond the scope of support. You might consider hiring freelancer for Theme customizations as they are not provi ...
Jen Boxer
Off Canvas menu issuesClosed
Salient - Responsive Multi-Purpose Theme
Updated October 14, 2020 at 9:28pm
4
Most recent comment from Jen Boxer:THANKYOU this is awesome x
Dianna Koltz
Salient WP Bakery pluginClosed
Salient - Responsive Multi-Purpose Theme
Updated October 14, 2020 at 4:54pm
4
Most recent comment from Andrew Cooke:Hi Dianna,
That is odd. Please check your PHP settings.
Could you increase the value for PHP Max execution time to 300 and PHP Memory limit to at least 512mb and confirm if this makes a significa ...
Marshall Pickard
Aligning Header contentClosed
Salient - Responsive Multi-Purpose Theme
Updated October 14, 2020 at 8:09pm
8
Most recent comment from Marshall Pickard:Nevermind. I fixed it. CSS problem.
bghelsinki
Setting precize image size in pxClosed
Salient - Responsive Multi-Purpose Theme
Updated October 14, 2020 at 3:26pm
5
Most recent comment from bghelsinki:Yes, it worked! Thanks!
Lucas-media
Grey bar at top of websiteClosed
Salient - Responsive Multi-Purpose Theme
Updated October 14, 2020 at 9:32am
8
Most recent comment from Andrew Cooke:Hi Lucas,We are glad you found a way out and also for pointing out the issue with MonsterInsights.Thank you.
Jen Boxer
Headers scroll effectsClosed
Salient - Responsive Multi-Purpose Theme
Updated October 14, 2020 at 7:47am
3
Most recent comment from Jen Boxer:Thankyou