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Public Tickets

jfumard Yoast SEO does not recognize content in Portfolio itemsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2020 at 1:05pm   7 Most recent comment from jfumard:It seems to work now. Thank you very much ! :)All the best,Julien Simon Greenland Footer / 5 ColumnsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2020 at 12:40pm   4 Most recent comment from Simon Greenland:No problem - this would be a really good feature request for a future release.Do you have an ETA for when 13.0 will be out?Si beazo Custom Post Type in Post Grid elementClosed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2020 at 11:21am   6 Most recent comment from Tahir :@Geoffrey, The Beta Version is available right now. Please create a new Ticket with a Valid Purchase code so we can provide it to you.Thanks   stujames Different page header video background for mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2020 at 11:05am   3 Most recent comment from Tahir :Hey Again,I am afraid it's not possible to switch to a Different Header Video on Mobile. However, you can show/hide different columns/rows using the Responsive Options.Please have a look at this ... justesara Can't access WPbakery !Closed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 3:55pm   2 Most recent comment from Andrew Cooke:Hi Sara, Please check your PHP settings as its likely causing the issue.  Could you increase the value for PHP Max execution time to 300 and PHP Memory limit to at least 512mb  and confirm if this m ... gabeharris5 Mobile Menu OptionsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 10:21am   5 Most recent comment from Tahir :Hey Again,No, I am afraid it's not possible to add a Menu Button in the Mobile Header at the moment.Thanks  byggis Navigation FontClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 8:17am   5 Most recent comment from byggis:Works perfect!Thank you Andrew! Jen Boxer Hid and show rows on mobile vs desktopClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 6:01am   2 Most recent comment from Andrew Cooke:Hi Jen,Edit the column and add some margin top for mobileKind regards. kennyscheese Hook for Woocommerce Add to Cart messagesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 15, 2020 at 5:11am   2 Most recent comment from Andrew Cooke:Hi there,Those would require editing theme and plugin files.Making changes to files is beyond the scope of support. You might consider hiring freelancer for Theme customizations as they are not provi ... Jen Boxer Off Canvas menu issuesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 9:28pm   4 Most recent comment from Jen Boxer:THANKYOU this is awesome x Dianna Koltz Salient WP Bakery pluginClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 4:54pm   4 Most recent comment from Andrew Cooke:Hi Dianna, That is odd. Please check your PHP settings.  Could you increase the value for PHP Max execution time to 300 and PHP Memory limit to at least 512mb  and confirm if this makes a significa ... Marshall Pickard Aligning Header contentClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 8:09pm   8 Most recent comment from Marshall Pickard:Nevermind. I fixed it. CSS problem. bghelsinki Setting precize image size in pxClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 3:26pm   5 Most recent comment from bghelsinki:Yes, it worked! Thanks! Lucas-media Grey bar at top of websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 9:32am   8 Most recent comment from Andrew Cooke:Hi Lucas,We are glad you found a way out and also for pointing out the issue with MonsterInsights.Thank you. Jen Boxer Headers scroll effectsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2020 at 7:47am   3 Most recent comment from Jen Boxer:Thankyou