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Public Tickets

emmydebs Issue with Typography and Theme Settings in Salient ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 4, 2023 at 10:13am   4 Most recent comment from Tahir :Hey Again,You seem to have a caching plugin installed: Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https:/ ... Simon Greenland Twitter XClosed   Salient - Responsive Multi-Purpose Theme   Updated October 4, 2023 at 8:39am   4 Most recent comment from Andrew Cooke:Hello Simon,Thank you for getting back to us.This is something the developer is aware of and is working on a release that will have the twitter X icon in the library.We appreciate your patience on thi ... kontakt897 Lasse How to edit or disable the contact button in architect theme?Closed   Salient - Responsive Multi-Purpose Theme   Updated October 4, 2023 at 5:37am   3 Most recent comment from kontakt897 Lasse:You got the solution again Tahir. Thank you! njrichez Fancy box responsive font sizeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 7:32pm   4 Most recent comment from Judith Olango:Hi there,Thanks for writing back.We don't have the mobile responsive font size option in the fancy box element settings however this CSS can help you adjust the size on mobile: @media only screen ... eugene57 Mobile AnimationClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 7:19pm   6 Most recent comment from Judith Olango:Hi Eugene,Thanks for writing back.There may be mobile caching issues that are caused by the WProcket plugin. Please refer to this guide: https://docs.wp-rocket.me/article/140-wrong-display-mobile-tab ... nikiblaker Sortable Post with Partial CategoriesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 4:31pm   7 Most recent comment from nikiblaker:Oh, well DUH. I shouldn't have known better. LOL. For some reason, I thought selecting "All" would force all the categories to show. Thank you. :)  TheSnapAgency slide tabs (mobile)Closed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 9:08am   5 Most recent comment from TheSnapAgency:No problem. Thanks anyway TJ Zark Font color for search functionClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 5:57am   2 Most recent comment from Andrew Cooke:Hello there,Thank you for getting in touch.It seems like you were able to sort out this issue.Please let us know if you need further assistance with this.Thanks, damien samwell Cant remove images from image gallery due to javascript errorClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 5:55am   17 Most recent comment from Tahir :Hey Again,Thanks for the additional information. Escalating this to the developer. Thanks. TJ Zark background video not playing on SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2023 at 5:41am   2 Most recent comment from Andrew Cooke:Hello again,Thank you for getting in touch.The video is playing from our end. I'm glad you were able to sort this out from your end.We appreciate your patience.Thanks, oplashopping PHP upgrade not possibleClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2023 at 9:26am   4 Most recent comment from Andrew Cooke:Hello again,Thank you for getting back to us.No, this should not make changes to any customizations you have made. We normally recommend making a backup of your site to avoid any uneventualities after ... connorasteens Menu below headerClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2023 at 4:11am   3 Most recent comment from Andrew Cooke:Hello there,Thank you for reaching out to us.Try disabling the Yoast SEO breadcrumbs to remove this. Here's an article to help with his https://yoast.com/help/how-to-implement-yoast-seo-breadcru ... wolfkey Make Nav Resposive on larger scrrensClosed   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2023 at 4:03am   8 Most recent comment from Judith Olango:Hi there, You're welcome. Please feel free to contact us in case of any other queries. Thanks. Dung Tran WPBakery Empty windowsClosed   Salient - Responsive Multi-Purpose Theme   Updated September 30, 2023 at 6:22pm   5 Most recent comment from ThemeNectar:Hey Dung,The issue is occurring because the main script responsible for handling events in the edit form is not loading in your setup. The file I'm referring to is: https://legback.com/wp-content ... ConnectionPoint Toggle color is not changingClosed   Salient - Responsive Multi-Purpose Theme   Updated September 30, 2023 at 4:51am   6 Most recent comment from Judith Olango:Hi there,Thanks for writing back.I am afraid the toggle does not have the ability to change color when switching as it is made to have a single color even when you toggle on the right or the left.Chan ...