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Public Tickets

Florian Zumfelde How to dropcapClosed   Salient - Responsive Multi-Purpose Theme   Updated December 18, 2023 at 9:32am   3 Most recent comment from Florian Zumfelde:Fantastic! Thank you for the super quick reply. Got it all working.Many thanks,Florian Boba WP REST APIClosed   General   Updated December 18, 2023 at 4:59am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please refer to this article to help you with this issue : https://stackoverflow.com/questions/35206472/wordpress-rest-api-render-visualcomposer-content/39534377#395 ... sanya ButtonClosed   Salient - Responsive Multi-Purpose Theme   Updated December 17, 2023 at 7:01pm   14 Most recent comment from Austin:Hey Sanya,Thank you for getting back to us. I am afraid the Videos are Muted as a Browser Policy therefore it can't be auto-played with Sound.We appreciate your patience on this issue. Thanks, lightwavin Disable rows on specific devicesClosed   Salient - Responsive Multi-Purpose Theme   Updated December 17, 2023 at 4:26pm   2 Most recent comment from Austin:Hello there,Thank you for reaching out to us.You can achieve this using the column responsive settings as shown in our guide here https://themenectar.com/docs/salient/page-builder-columns/#hide-on-de ... Nicole que cuesta SalientClosed   General   Updated December 16, 2023 at 8:36am   2 Most recent comment from Austin:Hello Nicole,Thank you for reaching out to us.The license is normally valid for one year, you can extend the license when you need to renew it. If you have any questions on licensing, I would recommen ... Shane Dieter Portfolio Date RemovalClosed   Salient - Responsive Multi-Purpose Theme   Updated December 16, 2023 at 7:52am   11 Most recent comment from Austin:Hey Shane,Thank you for getting in touch.Please check and confirm that you have set the proper fonts in the Salient > Typography settings. If you have an auto-optimize plugin installed, you can try c ... Ramit Split Line Heading Link Mouse Indicator SizeClosed   Salient - Responsive Multi-Purpose Theme   Updated December 15, 2023 at 8:11pm   9 Most recent comment from Ramit:Great. Thanks Judith! Hampsonsit WPFormsClosed   Salient - Responsive Multi-Purpose Theme   Updated December 15, 2023 at 6:11pm   4 Most recent comment from Judith Olango:Hi Kevan,Thanks for writing back.Please head to Salient > Form Styling to adjust the form styling. Please refer to this video: https://monosnap.com/file/cHLJd0ol6Pj5mcW8FaR6cYEuNo2szpI hope you find ... HawaiiR Child ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated December 14, 2023 at 7:47pm   3 Most recent comment from HawaiiR:Thanks, Judith!It looks like that link was just instructions on installation, which I was familiar with, but I redownloaded from the theme forest page. Oddly the child theme wasn't in the zip fil ... Ali Show/Hide rowsClosed   General   Updated December 14, 2023 at 1:31pm   4 Most recent comment from Austin:Hi Ali,Thank you for getting back to us.Try using the toggle panels and let us know if this works for you. So you can create a row and add content above the toggle buttons. Here's a page where yo ... robind8 Image with hotspotsClosed   Salient - Responsive Multi-Purpose Theme   Updated December 14, 2023 at 8:19am   3 Most recent comment from robind8:Hi Tahir,The image is a jpeg file. The Image Optimizer seems to have done the trick though!Thank you for the quick fix! Cornelius Mobile menu font sizeClosed   Salient - Responsive Multi-Purpose Theme   Updated December 12, 2023 at 3:27pm   2 Most recent comment from Austin:Hi Cornelius,Thank you for reaching out to us.You can change the font size of the off canvas navigation menu items in the Salient > Typography> Navigation & Page Header shown in this screenshot.Try t ... marknorm14 Footer spacingClosed   Salient - Responsive Multi-Purpose Theme   Updated December 12, 2023 at 2:02pm   7 Most recent comment from Tahir :Hey Again,Use this CSS instead:  @media only screen and (max-width: 690px) { body #slide-out-widget-area.fullscreen-alt .inner .off-canvas-menu-container ul { text-align: left !important ... hasanovriad7 Remove a textClosed   Salient - Responsive Multi-Purpose Theme   Updated December 12, 2023 at 9:11am   4 Most recent comment from Austin:Hello again,Thank you for getting back to us.You need to remove the responsive text elements that you have added in the row to remove the text. I have added a screenshot of the element I'm referr ... Robert Houston Category displayClosed   General   Updated December 12, 2023 at 6:26am   17 Most recent comment from Austin:Hey Robert,Thank you for getting back to us.Great!Glad we could assist. Feel free to open another ticket if you have any other queries.Kind regards,