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Public Tickets

ConnectionPoint Video not reponsiveClosed   Salient - Responsive Multi-Purpose Theme   Updated July 21, 2023 at 4:15am   2 Most recent comment from Tahir :Hey Again, - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add them as per their appropriate ... davidkhuffman Change icon in header for off canvas menuClosed   Salient - Responsive Multi-Purpose Theme   Updated July 21, 2023 at 4:11am   2 Most recent comment from Tahir :Hey davidkhuffman ,Please provide the page URL so we can write up what's possible. Thanks. conversations Layout Issues for MobileClosed   Salient - Responsive Multi-Purpose Theme   Updated July 20, 2023 at 5:55pm   10 Most recent comment from conversations:Hey ThemeNectar!This configuration worked and did not interfere with the GTMetrix scores. Thank you so much! Kind regards, Cristina from conversations :)  Angie Navigationbar missing in demoClosed   Salient - Responsive Multi-Purpose Theme   Updated July 20, 2023 at 5:35pm   2 Most recent comment from Tahir :Hey Angie ,That is actually the "Tabs" Page Element .Try using the pre-built templates in the Salient Studio: https://themenectar.com/docs/salient/salient-studio/ . Thanks. TheSnapAgency Global SectionsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 20, 2023 at 9:00am   5 Most recent comment from TheSnapAgency:Thanks Tahir iamcoxnow Button SizingClosed   Salient - Responsive Multi-Purpose Theme   Updated July 20, 2023 at 1:50am   2 Most recent comment from Tahir :Hey Again,Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no  ... Buck Field Image ResizeClosed   Salient - Responsive Multi-Purpose Theme   Updated July 19, 2023 at 10:21pm   7 Most recent comment from Buck Field:A couple of Salient updates arrived yesterday, and seem to have fixed the main problem.Feel free to close this ticket. kopninaks Some pages of the site look strange at different resolutionsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 19, 2023 at 4:45pm   13 Most recent comment from kopninaks:Many thanks for the detailed answer. I'll try to figure it out myself, if I can't, I'll contact you. Thanks again. nunod2 transparecyClosed   Salient - Responsive Multi-Purpose Theme   Updated July 19, 2023 at 2:22pm   2 Most recent comment from Noah Munene:Hi there,Some pages do not meet the requirements for the transparency effect to apply.  For example, the top area is not a large image.For the blog posts page you can change the style at salient blo ... swatvertising Two menu items highlighted at the same timeClosed   Salient - Responsive Multi-Purpose Theme   Updated July 19, 2023 at 9:26am   2 Most recent comment from Noah Munene:Hi there,Could you check if the Kennis menu item's settings are similar to the other menu items in the appearance menu area? Settings such as maybe Kennis has an extra CSS class added to it or ... aruback CSS of footer listsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 19, 2023 at 8:52am   2 Most recent comment from Andrew Cooke:Hello there,Thank you for reaching out to us.Try adding this CSS and let us know how that goes. #footer-outer #footer-widgets #nav_menu-2.widget_nav_menu ul li { list-style: none; border-botto ... Clara out of stock badgeClosed   Salient - Responsive Multi-Purpose Theme   Updated July 19, 2023 at 8:37am   8 Most recent comment from Clara:Hi Noah,Thank you for your proposition. I tried it but is_shop() returned false so I removed it.Here is a working solution: add_action( 'woocommerce_before_shop_loop_item', 'add_badge_o ... danielcs94 PaymentClosed   General   Updated July 19, 2023 at 8:21am   2 Most recent comment from Andrew Cooke:Hello there,Thank you for reaching out to us.Payments are handled by WooCommerce and not the theme. I'd recommend reaching out to the WooCommerce team to help you troubleshoot this issue.I hope ... weareindividualb2b Custom HeaderClosed   Salient - Responsive Multi-Purpose Theme   Updated July 18, 2023 at 5:37pm   4 Most recent comment from Tahir :Hey Again,Not sure how you envisioned these images in the header however you can add them using the code below.Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom ... ecuascott menu header changes color when activatedClosed   General   Updated July 18, 2023 at 4:43pm   7 Most recent comment from Andrew Cooke:Hello again, Thank you for getting back to us. Have you set up your mega menu as shown in our guide here http://themenectar.com/docs/salient/mega-menu/ to have the column menu animate like in the de ...