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Public Tickets

miles5678 Picking Featured PostsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2023 at 5:02am   2 Most recent comment from Judith Olango:Hello there,Thanks for writing to us.I am not sure I understood your query. Please provide more information on this so that we can get a better understanding.I look forward to hearing from you. molly_gregg411 adding items from several themes on 1 websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated November 13, 2023 at 3:49pm   2 Most recent comment from Judith Olango:Hello Molly,Thanks for writing back.You should not add a demo on existing content as it will be overwritten, however, you can add the prebuilt templates: https://themenectar.com/docs/salient/salient- ... Suzanna Noort Layout on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated November 13, 2023 at 12:19pm   5 Most recent comment from Tahir :Hey Again,Try adjusting the Column Responsive options : https://themenectar.com/docs/salient/page-builder-columns/#widthThanks. mark Video Background on nectar sliderClosed   Salient - Responsive Multi-Purpose Theme   Updated November 13, 2023 at 11:01am   4 Most recent comment from Tahir :Hey Again, - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add them as per their appropriate ... Keita.Y Change the phone number in the header sectionClosed   Salient - Responsive Multi-Purpose Theme   Updated November 13, 2023 at 2:00am   2 Most recent comment from Tahir :Hey Keita.Y,Please have a look at this Article :https://themenectar.com/docs/salient/salient-menu-options/ Thanks. Suzanna Noort Portfolio issuesClosed   Salient - Responsive Multi-Purpose Theme   Updated November 11, 2023 at 10:37am   2 Most recent comment from Austin:Hello Suzanna,Thank you for reaching out to us.Did you make any changes to your site before these issues started happening? In the meantime, please check for plugin conflicts by deactivating the third ... Boba Salient Child ThemeClosed   General   Updated November 11, 2023 at 5:37am   10 Most recent comment from Judith Olango:Hi there,Thanks for writing back.I would request you update to the latest version which has more enhanced features for the post types.I hope you find this helpful.Please let us know how this goes. ElevatorStrategy Changing scroll down arrow styleClosed   Salient - Responsive Multi-Purpose Theme   Updated November 11, 2023 at 5:02am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please let us know what you would want to change the arrow into.I look forward to hearing from you. LIFT Marketing Placing Toggle Panels inside of Tabs on SalientClosed   General   Updated November 10, 2023 at 9:09pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.I am afraid you are not able to add toggle panels inside tabs however you can add other elements other than the toggle panel.I hope this clarifies.Please feel free to ... mathews Changing category colours on Salient Mag themeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 10, 2023 at 6:29pm   4 Most recent comment from Judith Olango:Hello Mathews,Glad you got a workaround and thank you so much for sharing the link.Please feel free to write to us in case of any other queries. richiebozza Salient WooCommerce files out of dateClosed   General   Updated November 10, 2023 at 4:06pm   2 Most recent comment from Judith Olango:Hi there,Thanks for choosing Salient.I would suggest you update to the current version 16.0.5 also ensure you update the Woocommerce plugin and the salient plugins.You can use this guide to help updat ... Boba Portfolio CategoriesClosed   General   Updated November 9, 2023 at 10:05pm   4 Most recent comment from Judith Olango:Hi there,Sure, I will go ahead and close the ticket.Please feel free to write to us in case of any other queries.Best Regards pscinc Font Awesome not loading correctlyClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 1:50pm   9 Most recent comment from pscinc:Thank you! I'm not sure why it didn't work when I added it, but appreciate the assist. TheSnapAgency Overwrite file in child themeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 11:53am   4 Most recent comment from Tahir :Hey Again, You will have to copy "nectar_post_grid_item_markup" function to the Child Theme functions.php file to overwrite it easily. Overriding the file would require editing other files which would ... Cornelius Hero pictures will not load before scrollingClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 9:31am   2 Most recent comment from Austin:Hello Cornelious,Thank you for getting back to us.Try disabling the lazy load images and delay javascript execution in the salient > general settings > performance again. Then clear your site cache an ...