Okay

Public Tickets

TheSnapAgency Break tab title onto two linesClosed   Salient - Responsive Multi-Purpose Theme   Updated September 2, 2023 at 3:33pm   3 Most recent comment from TheSnapAgency:Thanks Tahir domyr Mobile ViewClosed   Salient - Responsive Multi-Purpose Theme   Updated September 2, 2023 at 9:04am   3 Most recent comment from domyr:I managed to figure it out.  I was changing to many variables at one time. In the end, all I had to do was go to Inner column settings - Responsive options and change to 4 columns width on mobile. Th ... domyr Video LightboxClosed   Salient - Responsive Multi-Purpose Theme   Updated September 1, 2023 at 10:10am   4 Most recent comment from domyr:Alright, I will do as you suggested.Thank you for the help, guys :) davidkhuffman anchor link to a team member bio modalClosed   Salient - Responsive Multi-Purpose Theme   Updated September 1, 2023 at 5:31am   2 Most recent comment from Andrew Cooke:Hey David,Thank you for reaching out to us.I am afraid there is no such deep link feature available that would make the Team Member show up.We appreciate your patience on this.Cheers, paigeallen Gallery Hover Meta - Remove DateClosed   Salient - Responsive Multi-Purpose Theme   Updated August 31, 2023 at 2:37pm   3 Most recent comment from paigeallen: I did fix it by placing a space in the summary area. I guess it's designed to overwrite the date. Thanks so much,Paige Co-Brains Trnsparent header not working anymoreClosed   Salient - Responsive Multi-Purpose Theme   Updated August 31, 2023 at 12:40pm   5 Most recent comment from Andrew Cooke:Hello there,Thank you for getting back to us.We will notify the developer of this issue and for consideration in future updates.Thanks, jacopo376 Header Layouts and Logo PaddingClosed   Salient - Responsive Multi-Purpose Theme   Updated August 31, 2023 at 6:49am   5 Most recent comment from Tahir :Hey Again,Try turning off the Jetpack or any other Image Optimization plugin as its causing the issue. Thanks. Louis Garmendia Lightbox for nectar slider buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated August 31, 2023 at 4:13am   2 Most recent comment from Andrew Cooke:Hey Louis,Thank you for reaching out to us.Try switching the Theme Lightbox setting in Salient > General Settings > Functionality to "Magnific" and let us know if this helps.We look forward to your ... laura_br mainly cssClosed   Salient - Responsive Multi-Purpose Theme   Updated August 30, 2023 at 9:04pm   5 Most recent comment from Noah Munene:Hi there,1)  For bold words, due to the font in use the bold effect does not seem to apply easily and you might need to make the words slightly larger for the bold effect to appear better. You can do ... thiago Store PageClosed   Salient - Responsive Multi-Purpose Theme   Updated August 30, 2023 at 6:54pm   2 Most recent comment from Tahir :Hey thiago ,Please set the Shop Page in the Woocommerce Settings for it to show as the categories. Thanks. maryam shopeClosed   General   Updated August 30, 2023 at 11:57am   2 Most recent comment from Noah Munene:Hi Maryam,Thanks for reaching out.Could you give us a bit more context on your query?What is the exact problem and where on the theme is this happening for example.Thanks. Stephen Canning updating SalientClosed   General   Updated August 30, 2023 at 5:17am   2 Most recent comment from Tahir :Hey Stephen ,You will need to purchase a new license if you do not have access to the Updated Theme files. Please update to the Latest Salient Theme Version. The current version of the theme is 16. ... Robert Houston Nectar Slider TextClosed   General   Updated August 29, 2023 at 3:45pm   10 Most recent comment from Andrew Cooke:Hey Robert,Thank you for getting back to us.Try enabling the flexible height option and see what happens https://themenectar.com/docs/salient/nectar-slider-plugin/#:~:text=How%20can%20I%20keep%20imag ... David Cuevas MySQL8 WordPress Update Breaking Site Because of ThemeClosed   General   Updated August 29, 2023 at 12:37pm   5 Most recent comment from David Cuevas:Thank you Tahir! Hopefully there are no problems and I will be able to take care of this no problem! Thank you for all of your help! sahar How to Edit Shop Page Page header Background Image and titleClosed   General   Updated August 29, 2023 at 10:17am   4 Most recent comment from Tahir :Hey Again,Please view https://themenectar.com/docs/salient/page-builder-global-sections/ . Thanks.