Public Tickets
Stephanie Gordon Roy
theme update broke siteClosed
Salient - Responsive Multi-Purpose Theme
Updated March 15, 2016 at 12:28am
2
Most recent comment from Tahir :Hey ,Your server is likely running out of Memory. Please contact your hosting provider so they can look into this. Bes.t
Maria Cristal Taveras Robles
BugClosed
Salient - Responsive Multi-Purpose Theme
Updated March 15, 2016 at 12:18am
2
Most recent comment from Tahir :Hey ,
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Also clear your cache using this guide: https://theme ...
Lisa
Aligning buttons to the bottom of boxed contentClosed
Salient - Responsive Multi-Purpose Theme
Updated March 15, 2016 at 12:17am
2
Most recent comment from Tahir :Hey ,I am afraid you cant without custom code since they are positioned relatively . Best.
Nick Tyldsley
Mobile MenuClosed
Salient - Responsive Multi-Purpose Theme
Updated March 15, 2016 at 12:16am
2
Most recent comment from Tahir :Hey ,
You need to turn on the "Sticky Header on Mobile " Option . Please see: Best
Terry
Uncaught TypeErrorClosed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 10:49pm
2
Most recent comment from Tahir :Hey ,Please Use these options and check : http://prntscr.com/af8apc . Best.
Brittany
Nectar SliderClosed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 9:58pm
2
Most recent comment from Tahir :Hey ,You would need to Turn Off the Header Resize Option in Salient Theme Options Panel -> Header Navigation Section . Best.
casper
Multiple sliders Closed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 7:16pm
2
Most recent comment from casper:Sorry - I figured this out - Please ignore. :)
Adam Atom
Secondary Menu Social IconsClosed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 6:58pm
2
Most recent comment from Tahir :Hey Again,Please switch to the Standard Header and then Again to Secondary to get the Social Icon Option to Appear: http://prntscr.com/af4yng . It seems to be a JS glitch .Best.
Keith
Linea Icons in "Text With Icons"Closed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 6:50pm
2
Most recent comment from Tahir :Hey ,I am afraid its not possible given Salient Options .Best.
Rajaram
LogoClosed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 5:34pm
2
Most recent comment from Rajaram:Sorry for the trouble. I had not loaded the logo for the Retina. Once I put that, it is coming up.Thanks!
Jez
How to sort Portfolio images ?Closed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 4:27pm
4
Most recent comment from Tahir :Ticksy is a Third party support System provider so its not in our hands to add in a Search Option :) . Best.
xing fan
spacing between lines bugClosed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 4:09pm
4
Most recent comment from Tahir :Hey ,Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :
.main-content ul ul, .main-content ol ol {
margin-bottom: 0px !imp ...
Olaf
twitchClosed
Salient - Responsive Multi-Purpose Theme
Updated March 14, 2016 at 3:52pm
3
Most recent comment from Tahir :Hey ,You seem to have a Coming soon page setup so i cant see the twitch.Best.
Sanjay
Missing Header Logo after updateClosed
Salient - Responsive Multi-Purpose Theme
Updated March 13, 2016 at 12:50pm
1
Most recent comment from Sanjay:I am missing my header logo on the left after the latest theme update... Any ideas?
Sterling Williams
I got a security alert JS composer compromised... best way to update?Closed
Salient - Responsive Multi-Purpose Theme
Updated March 12, 2016 at 7:27am
3
Most recent comment from Sterling Williams:Hmmm Typically I just activate 2015, delete the theme, upload the zipped theme and activate and same with Visual Composer, but it has to all be done via FTP? (I don't have client's ftp so kind o ...