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Public Tickets

Mark van Iterson Contact form Corporate DemoClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 10:44am   2 Most recent comment from Mark van Iterson:Sorry, saw the solution in another Open Ticket. Whoops! Peter Gifford Video LightboxClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 6:13am   1 Most recent comment from Peter Gifford:Hi TahirI've put a video lightbox into a page and put in the relevant YouTube page link, but the popup just gives me a 'An error occurred. Please try again later' message. Any ideas? Thanks! Tyler Page Header ColorsClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 1:44am   3 Most recent comment from Tyler:Has anybody run into this problem, or am I alone in it? Does anyone have any ideas as far as a solution? Rafael S. nectar font too small on retinaClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 12:34am   3 Most recent comment from Rafael S.:Thanks for your reply, but in other words there's not really a fix for this problem. That's sad! :( Paul Broken visual composerClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 12:30am   6 Most recent comment from Tahir :Please see VC update instructions in here: https://themenectar.ticksy.com/article/5182/Thanks Ramon Dees Cannot Get Portfolio to Show UpClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 12:06am   2 Most recent comment from Tahir :Hey ,Try going to Settings/Permalinks, changing to another permalink structure, press the save button. Then back to what it was before and again pressing the Save Button. That should fix the 404 error ... John Transparent HeaderClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 12:05am   3 Most recent comment from Tahir :Hey, Please use the Permanent Transparent Header Option . Best. Morgan Visual Composer Not Letting Me Make Changes/Blank SceenClosed   Salient - Responsive Multi-Purpose Theme   Updated February 17, 2016 at 12:00am   2 Most recent comment from Tahir :Hey,The issue can be fixed with any of the following approach, please follow them one by one: 1) At first Increase the AutoSave Interval by adding the line in define( 'AUTOSAVE_INTERVAL', 160 ); // ... Marco Wedding gift registry listClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 11:44pm   2 Most recent comment from Tahir :Hey ,Please consider hiring a freelancer over at Envato Studio for these Theme customizations as they are not provided as Support: http://themeforest.net/page/item_support_policy .Thanks Stefan Update for Salient Visual ComposerClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 11:19pm   3 Most recent comment from Tahir :Hey ,The Developer Forgot to remove the update notification code from the plugin code. The Latest Version of Salient VC is 4.9.2 . The notification is being given off WPBakery VC of which Salient uses ... Véronique Phone number in secondary navigationClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 11:17pm   7 Most recent comment from Tahir :Gonna assign the ticket to the developer so that he may have a look on those actual devices. Though most issues show up emulation mode as thats what its for. Could you also try viewing it in another b ... S BLACK SCREEN MOBILEClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 11:11pm   1 Most recent comment from S:Hi haven't heard back for weeks now on several issues!Customers say the screen is black on mobile!I have since upgraded my server to VPS so no more blaming my host!I need support from the theme guys p ... Milan Vukicevic Slideout Widget Icon colorClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 3:30pm   7 Most recent comment from Milan Vukicevic:Thanks :) I appreciate the help :) Cheers Guido Leandri white borders in imagegrideClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 2:06am   2 Most recent comment from Tahir :Hey ,Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :.portfolio-items .col { background-color: transparent !important; }Best ... Brent Lievsay Page Header & SubtitleClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2016 at 2:02am   4 Most recent comment from Tahir :Hey ,Please see: https://themenectar.ticksy.com/article/6225/ and import the Typography section settings so its like the Theme demo.Best.