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Public Tickets

David Prunty Page Header Font Size on Blog pageClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 8:00pm   3 Most recent comment from David Prunty:Thank you for the quick reply and the help.  Problem solved. Ian Mawle Small paragraph textClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 7:35pm   2 Most recent comment from Ian Mawle:It literally fixed itself. Weird. Mitch Davis Cannot update ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 7:28pm   6 Most recent comment from Tahir :Try hitting them on twitter with your ticket id for a faster response. Thanks Arlam Junior Buttons failedClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 6:05pm   3 Most recent comment from Arlam Junior:Thanks! Its resolved. Liz Livingston Images upload fine, but can’t then be ‘attached’ to pagesClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 3:57pm   2 Most recent comment from Tahir :Hey David!Most likely it is a plugin conflict. Can you please deactivate all of them one by one to find the culprit. Thanks Cameron Schiller Social Share Buttons + Controlling autofill text and imagesClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 3:56pm   2 Most recent comment from Tahir :Hey!Yes , try using "Seo" or "Open Graph" third party plugins. Thanks Jason Anfield Nectar SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 3:25pm   2 Most recent comment from Tahir :Hey! Please update to Salient Theme Version 4.5.22  and make sure the autorotate field has an appropriate value. Please take a backup of your theme folder before you update so that if there are ... Nobuhiro Sato WordPress Plugin ConflictionClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 3:19pm   2 Most recent comment from Tahir :Hey!Please turn off Ajax page Transitions which is likely causing the Token error. We have new Simulated AJax in works that should solve it in future updates. Also we will be looking into making jetp ... Sascha Sascha Click-Counting ButtonClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 2:41pm   2 Most recent comment from Tahir :Hey!You will likely have to get this functionality developer by a freelancer. Please check out Envato Studio. All the Best,-T Patrick Hartog after update no acces to wp-admin and websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 2:11pm   1 Most recent comment from Patrick Hartog:Hi Support team,After upgrading wordpress and the salient theme I don't have acces to the website anymore!I followed the instructions like in your manual, what is wrong?can you please help.wp admin lo ... Laurent Ollier visual composer page front no buildedClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 2:02pm   9 Most recent comment from Laurent Ollier:Ok, now it works but I have to reset the matrix with the plugin "WordPress Reset"anyway thx for help marianne hope woocommerce updateClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2014 at 9:36am   5 Most recent comment from ThemeNectar:Hey again!If the initial problem was a corrupted htaccess file than it's unlikely that installing woocommerce again would cause it to happen again - unless your server is having problems creating the ... Adrien Sacco Landing Page - Top Image not showingClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2014 at 2:43pm   13 Most recent comment from Adrien Sacco:Thank you Tahir :) Phil Evans Commas in milestonesClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2014 at 9:25am   4 Most recent comment from ThemeNectar:Hey -  unfortunately that wouldn't be possible without some custom developmentCheers Charles Sheppa 2 Finger Navigation Mac TrackpadClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2014 at 7:45am   9 Most recent comment from Nick Pierno:That did the trick! Thanks very much!