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Public Tickets

Thomas Klinger Slides: Broken link to imagesClosed   Salient - Responsive Multi-Purpose Theme   Updated May 2, 2014 at 10:56am   8 Most recent comment from ThemeNectar:Hey Thomas, the biggest issue about that is the scheduling aspect - overall it takes more time and also becomes somewhat of a live chat which is great, but impractical to offer since we have to treat ... Tim Collins Webpage not loading in IE or SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated May 2, 2014 at 7:52am   4 Most recent comment from ThemeNectar:Hey Tim, please see my response to your other ticket regarding this issue :) Tim Collins Legible Font Sizes and ViewportClosed   Salient - Responsive Multi-Purpose Theme   Updated May 2, 2014 at 7:25am   2 Most recent comment from ThemeNectar:Hey Tim!Somehow that information doesn't seem accurate - it might be from a plugin/cdn or something but the theme clearly makes use of media queries / veiwports which is how it is responsive to differ ... Courtney Ludden WP 3.9 Update IssuesClosed   Salient - Responsive Multi-Purpose Theme   Updated May 2, 2014 at 6:32am   9 Most recent comment from ThemeNectar:Hey Matt! There's currently no known issues with the editor not saving - before you downgraded did you also ensure that a plugin was not the issue? If you get around to upgrading again please just ope ... Tony LeHoven Boxed column heightClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 11:13pm   5 Most recent comment from Tony LeHoven:Wow! Awesome Tahir. Thanks for the screen shot. When I input 250 px the size comes out to 275. I simply input 225 px and then I get a 250 px column.Mahalo,Tony Jan Van Kempen Remove date from blogsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 10:50pm   7 Most recent comment from Jan Van Kempen:Hey Tahir,Another great CSS solution. Thanks for your very prompt and knowledgeable responses. This great support makes Salient a joy to work with.Jan Nick Franssen Portfolio Style Two mobile hoversClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 10:41pm   4 Most recent comment from Tahir :Hey Nick!The Hardware of the mobile devices do not support hover since its just finger touch not mouse move over and out states so no hack or trick can do what you are trying to do in any theme or any ... Michael Miello cart icon not showing in ipad (landscape view)Closed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 10:33pm   2 Most recent comment from Tahir :Hey Michael!Add this into the Custom CSS box located in your Salient Options panel Or on the Visual Composer Css button so the css shows on that page only:@media only screen and (min-width: 1000px) an ... Julie Powers Google Map - Disable Scrolling on Mobile PhoneClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 10:28pm   3 Most recent comment from Julie Powers:Ok - Thanks! Brian Kim Wordpress 3.9Closed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 8:05pm   2 Most recent comment from Tahir :Hey! Please update to version 4.0.3 . You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new. It's re ... Joshua Vega Portfolio Masonry Style FourClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 6:16pm   3 Most recent comment from Joshua Vega:ok Matt Railey Parallax settings and speedClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 4:45pm   3 Most recent comment from Matt Railey:Thanks, that got it. Sanjay Nimar Beginner - Font issueClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 11:17am   1 Most recent comment from Sanjay Nimar:I am editing a page from the modern creative page that came with the package. I inserted a row and added some text. The font of this text is coming out different from the rest of the page. I am using ... Georgia H Disable Page in Menu HeaderClosed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 9:10am   2 Most recent comment from Georgia H:Not to worry, worked it out! Kimberley Hansen Is it possible to remove the href/a attribute of the logo?Closed   Salient - Responsive Multi-Purpose Theme   Updated May 1, 2014 at 1:01am   3 Most recent comment from Kimberley Hansen:Shoot! Well, ok, that works, thanks!