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Public Tickets

Victor websiteClosed   General   Updated October 19, 2022 at 4:49am   2 Most recent comment from Tahir :Hey Victor,Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and ... Michael Atkinson Moving a website to SalientClosed   General   Updated October 18, 2022 at 4:43pm   4 Most recent comment from Judith Olango:Hello Michael,You will have to rebuild it. To transfer the domain to the new site, please refer to this guide:https://wordpress.com/support/domains/connect-existing-domain/.Thanks. Clara Fallback for custom fontsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 18, 2022 at 12:38pm   3 Most recent comment from Clara:That's too bad, it means overweighting the CSS file for fallbacks.I hope you could develop this functionality in the future. Co-Brains Insert Linkedin Insight Tag in footerClosed   Salient - Responsive Multi-Purpose Theme   Updated October 18, 2022 at 10:52am   2 Most recent comment from Noah Munene:Hi there,To add javascript code to the footer tag you need to use a widget for that.Go to appearance widget area.Add the code block to any of the footer areas. Then place your tag there.Try that.  Frederic Loizeau Header not updating after setting changesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 18, 2022 at 2:29am   2 Most recent comment from Tahir :Hey floizeau ,Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blo ... ianbeerent "Header Blur Background" transparency fadeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 18, 2022 at 2:11am   11 Most recent comment from Tahir :Hey Again,I am afraid there is no such option to apply a blur in a gradient style. Thanks  juliocsoriagalvarro Website images are not loadingClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 6:40pm   2 Most recent comment from Judith Olango:Hi There,Thanks for choosing Salient.Please head to Salient > General settings > Performance then turn off lazy loading.Hope this helps.Please let us know how this goes. Brian iframe not working in Raw HTML item?Closed   General   Updated October 17, 2022 at 2:47pm   4 Most recent comment from Tahir :This might help:https://www.wpbeginner.com/wp-tutorials/how-to-easily-embed-iframe-code-in-wordpress/#:~:text=To%20create%20a%20new%20page,the%20YouTube%20video%20embedded%20there. . Thanks Caspar Link underlineClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 2:14pm   4 Most recent comment from Tahir :Hey Again,The Animated underline cant be applied to all links as it require html markup changes.Thanks  Bkeencom button modalClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 1:02pm   9 Most recent comment from Tahir :You can use this plugin to check: https://wordpress.org/plugins/gonzales/ .Thanks UK-Designer-Guy Ryan Footer area for WooCommerce Category pages ?Closed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 11:19am   2 Most recent comment from Noah Munene:Hi there,There aren't any options to do this on the theme. If you need to edit the category page you will need to add this functionality using a plugin or any other third-party options such as cu ... UK-Designer-Guy Ryan ThemeNectar Vs ThemeForestClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 9:35am   3 Most recent comment from Tahir :Hey Again, Yes, That's correct Themeforest is an Australian company that helps sell our theme and other products. Whereas ThemeNectar is a US company owned by Phil, the owner and developer of the ... Byron Castillo Responsive itemsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 7:30am   2 Most recent comment from Tahir :Hey Again,1. Yes, you can use the "Carousel" Page Element and add the "Text Block" Element to each Carousel item. 2. Try adding a "Divider" Page Element and adjust the height according to the viewpor ... Mateo Fix an errorClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2022 at 6:19am   2 Most recent comment from Judith Olango:Hello Mateo,We are glad that you are having a good experience with our plugin so far.Could you first go to settings permalinks and flush them, we mean click the save changes button at the bottom of t ... Tom Patterson Men NavigationClosed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2022 at 8:47pm   8 Most recent comment from Tom Patterson:This worked. Thank you.