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Public Tickets

Christian Hopkins Video not working in Chrome and FirefoxClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 1:39pm   7 Most recent comment from Tahir :Hey Again,Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking ... Richard Column Same Height with Scale Background Image To Column for MobileClosed   General   Updated June 27, 2022 at 1:14pm   2 Most recent comment from ThemeNectar:Hey Richard! Yes, you can place a "divider" element in that empty column and specify the height within that element that you wish for the column to display on mobile. Kind regards, Oliver Krajcovic Disable woocommerce partClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 6:24am   21 Most recent comment from Judith Olango:Hello Oliver,Please create a new ticket as this ticket has a long thread already.Thanks. austinout Advice to improve mobile insights page speed?Closed   Salient - Responsive Multi-Purpose Theme   Updated June 24, 2022 at 9:25pm   3 Most recent comment from ThemeNectar:Hey austinout,Achieving a higher mobile page speed score requires calculated effort. It’s an intentionally difficult test to score high on, due to the throttled connection speeds it runs on. You can ... Archies Shedge Custom Featured Image for Specific PageClosed   General   Updated June 24, 2022 at 1:23pm   2 Most recent comment from Pat:Hi there,The image that shows when you share the link is set by the meta data added to the link. The theme does not set up meta data and leave that to your SEO plugins.Could you consider using a SEO p ... Kailash Row Size is always left side on websiteClosed   General   Updated June 24, 2022 at 4:54am   2 Most recent comment from Tahir :Hey Kailash,Try creating a new Row: https://themenectar.com/docs/salient/page-builder-row/ . Thanks Tes background scalingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2022 at 5:36pm   6 Most recent comment from Tahir :Hey Again,Please view: Click on Image to View LargerThanks  danielcs94 BackgroundClosed   General   Updated June 23, 2022 at 3:47pm   18 Most recent comment from Judith Olango:Hello Daniel.Please try this css: @media only screen and (max-width: 690px){ #header-secondary-outer, #header-secondary-outer > .container, #header-secondary-outer > .container > nav {    padding-to ... Nathan drop shadow on top header/navClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2022 at 1:27pm   19 Most recent comment from Tahir :Hey Again,Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no  ... Akshay Morzeria Client Panel BugClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2022 at 1:17pm   2 Most recent comment from Tahir :Hey Again,Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no  ... emanuelerepola Quick View for deviceClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2022 at 12:50pm   2 Most recent comment from Pat:Hi there,Its not really possible right now without making significant changes to the theme.We could not archive it effectively with a bit of CSS.However we can ask the developer to take this into cons ... bschweigert Cannot Install Demo ImporterClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2022 at 9:47am   4 Most recent comment from Pat:Hi there,Can you see if the option at salient typography will help with the capitalization, there are options for text transformation on all the various bits of text. Try the general HTML elements se ... Fest Marcus Viewport issueClosed   Salient - Responsive Multi-Purpose Theme   Updated June 22, 2022 at 4:36pm   4 Most recent comment from Fest Marcus:I made it exactly like you suggested. https://mf.ly/ Thanks again. queenstownit Footer Area 2 BackgroundClosed   General   Updated June 22, 2022 at 12:20pm   6 Most recent comment from Pat:Hi there,Could you instead use a nectar slider element on the right column. It will fill up the column area better. Enable the flexible slider height and then set a minimum slider height.Try that. Richard Nectar Button Font-size in Salient settings overruled by Dynamic Css Inline CssClosed   General   Updated June 22, 2022 at 5:13am   6 Most recent comment from Judith Olango:Hello Richard.We'll check this and work on it to ensure it doesn't cause inconsistencies in our theme experience.Thanks.