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Public Tickets

putsy Font Awesome Icons MissingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 28, 2022 at 5:56am   6 Most recent comment from putsy:Hooray! It works! Thank you so much, Tahir & Judith :)I really appreciate both your help! mmgmt Chrome Browser Back Button ErrorClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 6:38pm   2 Most recent comment from Pat:Hi there,The back button returns the user to the previous page URL.Are you navigating around a specific page or a specific path thought the site then clicking back and getting the issue?We are trying ... camillo_zu Error translating cart pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 4:16pm   2 Most recent comment from Judith Olango:Hello There,Thanks for choosing Salient.Please send in your admin lgoin credentials so that we can check this out.Thanks. andresdp Info on footerClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 3:23pm   5 Most recent comment from Tahir :Hey Again,Be sure to enable the Footer Area in here:Click on Image to View LargerThanks dickytall & nbsp ; gets stripped in text block?Closed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 2:46pm   9 Most recent comment from dickytall:raw html block did the trick! christinem45 WPBakery compatabilityClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 1:55pm   6 Most recent comment from Tahir :Hey Again, Thanks for the login details.  The old shortcodes would have to be mapped similar to this ticket : https://themenectar.ticksy.com/ticket/3012993/ .  Unfortunately this is outside the sc ... jeffreym12 salient upgradeClosed   General   Updated June 27, 2022 at 1:40pm   2 Most recent comment from Tahir :Hey jeffreym12 , That is quite old so you would likely need to reset the pages a bit. Please update to the Latest Salient Theme Version. The current version of the theme is 14.0.7 and the current v ... Christian Hopkins Video not working in Chrome and FirefoxClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 1:39pm   7 Most recent comment from Tahir :Hey Again,Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking ... Richard Column Same Height with Scale Background Image To Column for MobileClosed   General   Updated June 27, 2022 at 1:14pm   2 Most recent comment from ThemeNectar:Hey Richard! Yes, you can place a "divider" element in that empty column and specify the height within that element that you wish for the column to display on mobile. Kind regards, Oliver Krajcovic Disable woocommerce partClosed   Salient - Responsive Multi-Purpose Theme   Updated June 27, 2022 at 6:24am   21 Most recent comment from Judith Olango:Hello Oliver,Please create a new ticket as this ticket has a long thread already.Thanks. austinout Advice to improve mobile insights page speed?Closed   Salient - Responsive Multi-Purpose Theme   Updated June 24, 2022 at 9:25pm   3 Most recent comment from ThemeNectar:Hey austinout,Achieving a higher mobile page speed score requires calculated effort. It’s an intentionally difficult test to score high on, due to the throttled connection speeds it runs on. You can ... Archies Shedge Custom Featured Image for Specific PageClosed   General   Updated June 24, 2022 at 1:23pm   2 Most recent comment from Pat:Hi there,The image that shows when you share the link is set by the meta data added to the link. The theme does not set up meta data and leave that to your SEO plugins.Could you consider using a SEO p ... Kailash Row Size is always left side on websiteClosed   General   Updated June 24, 2022 at 4:54am   2 Most recent comment from Tahir :Hey Kailash,Try creating a new Row: https://themenectar.com/docs/salient/page-builder-row/ . Thanks Tes background scalingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 23, 2022 at 5:36pm   6 Most recent comment from Tahir :Hey Again,Please view: Click on Image to View LargerThanks  danielcs94 BackgroundClosed   General   Updated June 23, 2022 at 3:47pm   18 Most recent comment from Judith Olango:Hello Daniel.Please try this css: @media only screen and (max-width: 690px){ #header-secondary-outer, #header-secondary-outer > .container, #header-secondary-outer > .container > nav {    padding-to ...