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Public Tickets

PaulOgle_84 'Video Player' element missing from 'Media' tabClosed   General   Updated November 20, 2024 at 2:33am   2 Most recent comment from Tahir :Hey Again, Its still in there:     Try testing for a plugin conflict to see if it fixes this issue. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it� ... Patryk How to create a “standout image” - as a video?Closed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2024 at 3:34pm   4 Most recent comment from Tahir :Hey Again, Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Bes ... iforpp Button align "center"Closed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2024 at 12:28pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. You can use the column settings to center the buttons. You can add the buttons in an inner column if you do not want to center the other content in the row. ... iforpp Small space between posts, mobile versionClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2024 at 2:13pm   3 Most recent comment from iforpp:It's working! Thank you! cmattiello WP Bakery 8.0 update crashing siteClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2024 at 12:27pm   6 Most recent comment from Andrew Cooke:Hi again, Thank you for getting back to us. Unfortunately, this is bound to happen since we use a custom plugin and the original plugin does not recognize these customizations. The current version of ... matt4market Blog Element QueryClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2024 at 4:20am   2 Most recent comment from Judith Olango:Hi there, Thanks for writing to us. You should use the Post Loop Builder Element instead as the Blog Element doesn't have the Custom option : I really hope this proves helpful for you. If you ha ... iforpp image gallery - columsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2024 at 2:45pm   2 Most recent comment from Andrew Cooke:Hi again, Thank you for getting in touch. I can't replicate this error from our end. I can see three columns from our end. Here's a screenshot showing the same. Could you let us know what de ... Abdelhadi Theme crashingClosed   Salient - Responsive Multi-Purpose Theme   Updated November 16, 2024 at 8:49am   2 Most recent comment from Andrew Cooke:Hi Abdel, Thank you for reaching out to us. Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues. Try this and ... Mr Saeed Miri element has no “src” attribute. Media resource load failed.Closed   General   Updated November 15, 2024 at 7:22pm   5 Most recent comment from Mr Saeed Miri:Hello, I hope you’re doing well and staying happy. Unfortunately, our code also has an issue that causes the video file to load twice, which is not correct. Please investigate the reason for this er ... Alexa Double Scrollbar in Nectar Team Member Overlay ModalClosed   Salient - Responsive Multi-Purpose Theme   Updated November 14, 2024 at 3:37pm   4 Most recent comment from Tahir :Hey Again, I am afraid its not possible with CSS alone. However have noted it in the Wishlist for upcoming updates.  Bes t usiri Video Preview Image on MobileClosed   Salient - Responsive Multi-Purpose Theme   Updated November 14, 2024 at 12:28pm   4 Most recent comment from Andrew Cooke:Hi again, Thank you for getting back to us. To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, ... Christopher Salient | Creative Multipurpose & WooCommerce ThemeClosed   General   Updated November 14, 2024 at 9:52am   2 Most recent comment from Judith Olango:Hi Christopher, Thanks for writing to us. This guide will help you resolve the issue: https://themenectar.ticksy.com/article/2023/edit/ I really hope this proves helpful for you. If you have any more ... wanghyun84 I am unsure how and where to edit the footer section. Could you please assist me?Closed   Salient - Responsive Multi-Purpose Theme   Updated November 14, 2024 at 8:23am   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. You can edit the footer in the global sections part of the theme. Here's our guide on the same https://themenectar.com/docs/salient/page-builder-globa ... wanghyun84 I am unsure how and where to edit the footer section. Could you please assist me?Closed   Salient - Responsive Multi-Purpose Theme   Updated November 14, 2024 at 8:22am   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. You can edit the footer in the global sections part of the theme. Here's our guide on the same https://themenectar.com/docs/salient/page-builder-global ... Ja Gold Secondary Nav Font SizeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 14, 2024 at 7:27am   10 Most recent comment from grafenstein77:Hello Tahir, worked perfect! Thank you very much!