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Public Tickets

Alexa Back To Top Missing For Portfolio PagesClosed   Salient - Responsive Multi-Purpose Theme   Updated July 8, 2024 at 11:34am   7 Most recent comment from Andrew Cooke:Hi Alexa,Thank you for getting back to us.Yes, that is the case as the markup gets output on all pages but the animation only works on Pages. That said, I have noted to add this to the wishlist for co ... iamvinniev Unable to access widget sectionClosed   Salient - Responsive Multi-Purpose Theme   Updated July 8, 2024 at 5:53am   2 Most recent comment from Judith Olango:Hello there,Thanks for writing to us.I am certain this guide will point you to the possible causes and fixes of this error: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wo ... Rick matching graphic size to text boxClosed   General   Updated July 6, 2024 at 6:16am   3 Most recent comment from Judith Olango:Hello Rick,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Sali ... Riya Error while designing the websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated July 5, 2024 at 3:27pm   4 Most recent comment from ThemeNectar:The parent ThemeNectar website is not advertised as an importable demo for Salient. There are custom sections on themenectar.com created with custom code rather than Salient elements, so they cannot b ... summerllc Dropdown menu not showing on SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated July 5, 2024 at 8:49am   6 Most recent comment from Andrew Cooke:Hi again,Thank you for getting back to us.Could you clear your cache and also clear the caching plugin you have installed and let us know if this resolves the issue?Please clear your cache using this ... julien1811 Related Posts html tagClosed   Salient - Responsive Multi-Purpose Theme   Updated July 4, 2024 at 5:40pm   5 Most recent comment from julien1811:Thanks a lot, it seems to be what i was looking for. It's indeed a little bit more complicated than changing an html tag ! Anyway, I found the part which was interesting me but the code doesn� ... Kurtis Kronk Adding other meta info to blog archiveClosed   Salient - Responsive Multi-Purpose Theme   Updated July 4, 2024 at 1:37pm   4 Most recent comment from ThemeNectar:Hey Kurtis, you can reduce that vertical spacing by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab: .masonry.ma ... matoma Lottie Animation Stop scrolling until finischClosed   Salient - Responsive Multi-Purpose Theme   Updated July 4, 2024 at 8:58am   4 Most recent comment from Judith Olango:Hello Matoma,Thanks for writing to us. Unfortunately, we currently don't have a css or a JS for it. This would require some extensive customization which I'm afraid we are not able to offer ... futurelight01 Putting image behind textClosed   Salient - Responsive Multi-Purpose Theme   Updated July 4, 2024 at 5:56am   4 Most recent comment from Judith Olango:Hello Ramzan,Thanks for providing clarification in your response.@futurelight01 please let us know if this was helpful to you.I look forward to your response. Diana Santos Self Hosted Video Player doesn´t work with Iphone devicesClosed   General   Updated July 4, 2024 at 5:46am   9 Most recent comment from Judith Olango:Hello Mamba,Thanks for writing to us.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you ... fghthtjhgghn fix row as scrolling websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated July 3, 2024 at 11:58am   2 Most recent comment from Judith Olango:Hello there,Thanks for writing to us.You can use this template :I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the way, please don ... Alexa Social Media Links Open In Blank WindowClosed   Salient - Responsive Multi-Purpose Theme   Updated July 3, 2024 at 5:40am   4 Most recent comment from Andrew Cooke:Hi Alexa,Thank you for getting back to us.I'm glad you were able to sort this out.Feel free to reach out if you have any other queries.Thanks, Tom van der Beek Add nectar love button to individual imageClosed   General   Updated July 3, 2024 at 5:19am   2 Most recent comment from Judith Olango:Hello Tom,Thanks for writing to us.I am afraid we don't have this option at the moment or a way to add the love button on lightbox on image gallery. This would require some extensive customizatio ... Aron Toggle Mobile DisplayClosed   Salient - Responsive Multi-Purpose Theme   Updated July 3, 2024 at 5:16am   2 Most recent comment from Judith Olango:Hello Aron,Thank you for reaching out to us. You can narrow down the culprit by temporarily deactivating all your plugins except Salient plugins and checking if the issue persists.If the issue persi ... Susanna HTTP error 500 when saving and not able to editClosed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2024 at 4:52pm   2 Most recent comment from Andrew Cooke:Hi Susanna,Thank you for reaching out to us. Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best ...