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Public Tickets

Mélissa Outdated copies of some WooCommerce template filesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 20, 2024 at 8:34pm   2 Most recent comment from Judith Olango:Hi Melissa,Thanks for writing to us.This is a known issue that we have already reported to the developer who is working on a fix that will be released in the coming update.I request your patience and ... joe573 Adjusting scroll speed when clicking button that scrolls you down the pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 20, 2024 at 6:18pm   4 Most recent comment from Judith Olango:Hello Joe,Thanks for writing back. Unfortunately, we currently don't have a way to adjust the scroll speed. This would require some extensive customization which I'm afraid we are not able t ... Jakub global section displayClosed   General   Updated June 20, 2024 at 10:59am   10 Most recent comment from Tahir :No Worries, let us know when you need help. Enjoy your vacations Best  Ginette fatal error with one of your plugins, Salient Core.Closed   Salient - Responsive Multi-Purpose Theme   Updated June 20, 2024 at 9:36am   4 Most recent comment from Tahir :Hey Again,We havent had anyone report this issue yet. Could you provide more information regarding the email that the hosting company sent?. Thanks  futurelight01 Copying Header Layout on Demo WebsiteClosed   Salient - Responsive Multi-Purpose Theme   Updated June 20, 2024 at 5:55am   8 Most recent comment from Andrew Cooke:Hi again,Thank you for getting back to us.I'm happy you were able to figure this out! If you've enjoyed Salient, be sure to check out Nectarblocks, our latest innovation for building website ... fghthtjhgghn how to create tablesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 4:53pm   6 Most recent comment from Judith Olango:Hi there,You're welcome.In case of any issues, I request you reach out to the plugin's team to offer accurate assistance with the plugin.Should you have any further questions or encounter an ... irpros Google Search reports Missing field "thumbnailUrl"Closed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 3:50pm   6 Most recent comment from irpros:Thank you! please close the ticket fghthtjhgghn remove big spaces from corporate 3Closed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 3:14pm   3 Most recent comment from fghthtjhgghn:. akraev Rank Math BreadcrumbsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 12:37pm   12 Most recent comment from Judith Olango:Hello Akraev,Thanks for writing back.We're glad this now works for you.Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out.� ... fghthtjhgghn remove background from corporate3 themeClosed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 9:02am   9 Most recent comment from Judith Olango:Hi there,Thanks for writing back.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you hav ... Wordpress Dev. team how do I determine the version installedClosed   Salient - Responsive Multi-Purpose Theme   Updated June 18, 2024 at 6:05pm   6 Most recent comment from Judith Olango:Hi there,Thanks for writing back.We're glad this is resolved for you.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ... KEITH SCHEMBRI Switch of hosting and restore of Salient purchaseClosed   General   Updated June 18, 2024 at 3:36pm   4 Most recent comment from Tahir :Hey Again,You are likely missing a step. Please go through: https://www.wpbeginner.com/beginners-guide/ultimate-wordpress-migration-guide/ and let us know. Thanks Ginette Header elements overlapping in mobile viewClosed   Salient - Responsive Multi-Purpose Theme   Updated June 18, 2024 at 1:25pm   2 Most recent comment from Judith Olango:Hi Ginette,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Sali ... Dominic Richards Yoast BreadcrumbsClosed   General   Updated June 18, 2024 at 6:27am   2 Most recent comment from Andrew Cooke:Hi Dominic,Thank you for reaching out to us.Please refer to this article for more information:https://yoast.com/help/implement-wordpress-seo-breadcrumbs/.I hope this helps.Kind regards, chriswraley Custom CSS after theme updateClosed   Salient - Responsive Multi-Purpose Theme   Updated June 17, 2024 at 6:55pm   2 Most recent comment from Tahir :Hey Again,Another user reported the issue to which the developer responded with below:Unfortunately, i can't seem to access the server using those credentials - is there possibly a location lock ...