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Public Tickets

Jac Problem with off canvas menuClosed   General   Updated May 9, 2024 at 3:11pm   2 Most recent comment from Tahir :Hey Again,Try adjusting the font size in here :Thanks. FD2016 CCS-BoxClosed   General   Updated May 9, 2024 at 2:25pm   4 Most recent comment from Andrew Cooke:Hi Marco,Thank you for getting back to us.Yes, the value has no effect since this is a placeholder. You can change the setting by adding the value you want in place of the placeholder. So you can add ... FD2016 Menu l One level > second levelClosed   General   Updated May 8, 2024 at 4:38pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please refer to this guide to help create a multi-level menu : https://docs.presscustomizr.com/article/204-how-to-create-multilevel-hierarchical-menus-in-wordpressAl ... shadbowens Animated Portfolio PreviewsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 8, 2024 at 4:18pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.You can add animated GIFs but not videos.I hope this provides clarity. Should you have any further questions or encounter any issues, please don't hesitate to re ... niqujagga Post loop builderClosed   Salient - Responsive Multi-Purpose Theme   Updated May 8, 2024 at 12:54pm   2 Most recent comment from Andrew Cooke:Hi there,Thank you for reaching out to us. Unfortunately, we currently don't have a way to add prices in the post-loop builder. Adding this would require some extensive customization which I' ... Nimesh Regrading cut from top cornerClosed   General   Updated May 8, 2024 at 6:46am   2 Most recent comment from Andrew Cooke:Hi Nimesh,Thank you for reaching out to us. Unfortunately, we currently don't have a way to add cuts on the top of the corner as requested. You would have to add custom CSS to add this feature to ... Krystian Wenta Problem with parent pagesClosed   General   Updated May 8, 2024 at 5:21am   6 Most recent comment from Andrew Cooke:Hi Krystian, Thank you for getting back to us. In this case, permalinks that is, you can not use /%portfolio%/ as it is not a defined structure tag by WordPress and hence why you keep getting the 404 ... ePrintDesign Video background Playback ID errorClosed   Salient - Responsive Multi-Purpose Theme   Updated May 8, 2024 at 4:57am   2 Most recent comment from Andrew Cooke:Hi Kylie,Thank you for reaching out to us.Could you please share a screenshot of this error as you're seeing it from your end? The video is playing without errors from our end.Try clearing your s ... cgirwin Irwin Hide featured image on main blog pageClosed   Salient - Responsive Multi-Purpose Theme   Updated May 7, 2024 at 8:13pm   9 Most recent comment from Judith Olango:Hello Cari,I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuable to us and great ... Jordy_DH Blog post can't be styled to dark themeClosed   Salient - Responsive Multi-Purpose Theme   Updated May 7, 2024 at 7:26am   3 Most recent comment from Jordy_DH:Thanks for the quick response.This works for me. Sam hiding header image inside postClosed   Salient - Responsive Multi-Purpose Theme   Updated May 7, 2024 at 5:07am   4 Most recent comment from Judith Olango:Hi Sam,Thanks for writing back.You either use css and add the specific post Id or you can remove as shown in this video : https://monosnap.com/file/uvyosyX2g9ut9pz6Tp6ndvR0QoQTIHI hope this proves he ... Caleb Hallahan Disable Delay JS option on individual pagesClosed   Salient - Responsive Multi-Purpose Theme   Updated May 6, 2024 at 5:13pm   2 Most recent comment from Andrew Cooke:Hi Caleb,Thank you for reaching out to us. Unfortunately, we currently don't have a way to disable the Delay JS functionality on individual pages. Adding this would require some extensive customi ... alberteck Custom "Related Posts Title Text"Closed   General   Updated May 6, 2024 at 11:34am   7 Most recent comment from Tahir :@fedegbatista  , Please create a new ticket with your login credentials so we can take a look. Thanks Co-Brains Link blog post elementClosed   Salient - Responsive Multi-Purpose Theme   Updated May 6, 2024 at 8:48am   15 Most recent comment from Co-Brains:Hi ThemeNectar!Thank you very much! Next time then I will also check the code editor well :)Have a nice day thomasjmoore1 Portfolio floating action button removalClosed   Salient - Responsive Multi-Purpose Theme   Updated May 5, 2024 at 5:19pm   4 Most recent comment from Andrew Cooke:Hi Thomas,Thank you for getting back to us.Great! Glad we could assist. Feel free to raise another ticket if you have any other queries.Thanks,