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Public Tickets

irpros Google Search reports Missing field "thumbnailUrl"Closed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 3:50pm   6 Most recent comment from irpros:Thank you! please close the ticket fghthtjhgghn remove big spaces from corporate 3Closed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 3:14pm   3 Most recent comment from fghthtjhgghn:. akraev Rank Math BreadcrumbsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 12:37pm   12 Most recent comment from Judith Olango:Hello Akraev,Thanks for writing back.We're glad this now works for you.Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out.� ... fghthtjhgghn remove background from corporate3 themeClosed   Salient - Responsive Multi-Purpose Theme   Updated June 19, 2024 at 9:02am   9 Most recent comment from Judith Olango:Hi there,Thanks for writing back.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you hav ... Wordpress Dev. team how do I determine the version installedClosed   Salient - Responsive Multi-Purpose Theme   Updated June 18, 2024 at 6:05pm   6 Most recent comment from Judith Olango:Hi there,Thanks for writing back.We're glad this is resolved for you.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ... KEITH SCHEMBRI Switch of hosting and restore of Salient purchaseClosed   General   Updated June 18, 2024 at 3:36pm   4 Most recent comment from Tahir :Hey Again,You are likely missing a step. Please go through: https://www.wpbeginner.com/beginners-guide/ultimate-wordpress-migration-guide/ and let us know. Thanks Ginette Header elements overlapping in mobile viewClosed   Salient - Responsive Multi-Purpose Theme   Updated June 18, 2024 at 1:25pm   2 Most recent comment from Judith Olango:Hi Ginette,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Sali ... Dominic Richards Yoast BreadcrumbsClosed   General   Updated June 18, 2024 at 6:27am   2 Most recent comment from Austin:Hi Dominic,Thank you for reaching out to us.Please refer to this article for more information:https://yoast.com/help/implement-wordpress-seo-breadcrumbs/.I hope this helps.Kind regards, chriswraley Custom CSS after theme updateClosed   Salient - Responsive Multi-Purpose Theme   Updated June 17, 2024 at 6:55pm   2 Most recent comment from Tahir :Hey Again,Another user reported the issue to which the developer responded with below:Unfortunately, i can't seem to access the server using those credentials - is there possibly a location lock ... stesim90 Calendly popup - buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated June 17, 2024 at 3:38pm   4 Most recent comment from Austin:Hi again,Thank you for getting back to us.Could you please confirm if the calendly embedd code is a JS script or HTML code? If this is the case, you will not be able to add this to the header. You can ... rtkaufman21 Footer Theme MergeClosed   Salient - Responsive Multi-Purpose Theme   Updated June 15, 2024 at 7:00am   2 Most recent comment from Tahir :Hey Again,Please view https://themenectar.com/docs/salient/page-builder-global-sections/  and remove it in there.  Thanks. chriswraley Issue accessing WP Admin dev site through WP EngineClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 5:10pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.That message would occur when using PHP 7.4+ on your server along with an outdated version of Salient (less than v13). You can remove it by updating to the latest the ... camilladrums Video background mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 12:41pm   2 Most recent comment from Austin:Hi Camilla,Thank you for reaching out to us. Self Hosted Videos play on Mobile if we do not turn them off in the Salient Theme Options Panel > General Settings > FunctionalityTry this and let us know ... Nicolas H. Infinite scrollingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 12:04pm   3 Most recent comment from ThemeNectar:Hey Nicolas! I don't have a specific plugin to recommend for that functionality, but if you encounter any compatibility issues with one of plugins from the WooCommerce store, just let us know and ... tslawrence71 Background Image FillClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 6:41am   6 Most recent comment from Judith Olango:Hi Gökhan,Thanks for writing back.We already responded to your query on the other ticket you've shared.To streamline our communication and ensure the timely resolution of all your inquiries, we ...