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Public Tickets

parkerwhite Team Member ImageClosed   Salient - Responsive Multi-Purpose Theme   Updated November 7, 2023 at 4:36am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.This is an expected behavior on mobile as the mobile is set to only display the bio text and not image side by side.However, we'll take this as a suggestion to h ... Clara Override salient-portfolio fileClosed   Salient - Responsive Multi-Purpose Theme   Updated November 6, 2023 at 7:15pm   2 Most recent comment from ThemeNectar:Hey Clara, when overloading that file via a child theme, you can actually keep it at the root. i.e. salient-child/taxonomy-project-type.php Kind regards domyr Carousel Pagination ControlsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 6, 2023 at 11:54am   8 Most recent comment from Judith Olango:Hi Dan,Thanks for writing back.I do not see the pagination controls on the carousel even on mobile:Please let me know what I am missing.I look forward to hearing from you. emmydebs issue - proceed to checkoutClosed   Salient - Responsive Multi-Purpose Theme   Updated November 6, 2023 at 11:46am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing back.I am not replicating the issue on checking your site. Please share a screencast of how you are reproducing the issue so that we can check whether we are overlooking so ... Martin Empty link in source code #sidewidgetareaClosed   Salient - Responsive Multi-Purpose Theme   Updated November 6, 2023 at 9:00am   3 Most recent comment from Martin:Thank you. Caspar Fancy box MobileClosed   Salient - Responsive Multi-Purpose Theme   Updated November 5, 2023 at 7:31am   4 Most recent comment from Tahir :Hey Again,I see you changed the Fancy Box Style to show the text always : Thanks. Chris SAAS HeroClosed   Salient - Responsive Multi-Purpose Theme   Updated November 5, 2023 at 6:50am   2 Most recent comment from Tahir :Hey Chris ,Try turning off the Jetpack Photon Feature or any other Image Optimizaion Plugin as its likely causing the image to resize irregularly. Thanks. levertuose83 Translate Blog WordsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 3, 2023 at 9:52am   2 Most recent comment from Andrew Cooke:Hello there,Thank you for reaching out to us.Try changing the text domain as suggested in our guide here https://themenectar.com/docs/salient/translations/#:~:text=Replacement%20String%E2%80%9D%20fie ... Filip Beunens TranslationClosed   Salient - Responsive Multi-Purpose Theme   Updated November 3, 2023 at 9:45am   7 Most recent comment from Filip Beunens:Tahir,thanks for looking into this, I'll contact themFilip Laficha I have installation problemsClosed   Salient - Responsive Multi-Purpose Theme   Updated November 3, 2023 at 4:18am   2 Most recent comment from Judith Olango:Hello Laficha, Thanks for writing to us. This guide will help you fix this issue https://kinsta.com/knowledgebase/the-uploaded-file-exceeds-the-upload_max_filesize-directive-in-php-ini/ I hope you fi ... davidkhuffman Increase the vertical size of portfolio items on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated November 3, 2023 at 4:15am   8 Most recent comment from Judith Olango:Hi David,You're welcome. Please feel free to write to us in case of any other queries, we'll be happy to help. Best Regards. davidkhuffman mobile homepage with different video?Closed   Salient - Responsive Multi-Purpose Theme   Updated November 3, 2023 at 4:14am   4 Most recent comment from Judith Olango:Hi David,You're welcome. Please feel free to write to us in case of any other queries, we'll be happy to help. Best Regards. bbentelin Dropdown menu Category Font SizeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 3, 2023 at 4:14am   8 Most recent comment from Judith Olango:Hi there,You're welcome. Please feel free to write to us in case of any other queries, we'll be happy to help. Best Regards. HawaiiR Black Friday / Cyber Monday SaleClosed   General   Updated November 3, 2023 at 4:12am   4 Most recent comment from Judith Olango:Hello HawaiiR!You're welcome.Please feel free to write to us in case of any other queries, we'll be happy to help.Best Regards. Matt Fisher UpdateClosed   Salient - Responsive Multi-Purpose Theme   Updated November 2, 2023 at 5:54pm   2 Most recent comment from Andrew Cooke:Hello there,Thank you for getting in touch.The manual update should not have any issues even when the Envato plugin is installed. You can go through our guide to guide you through the update process.A ...