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Public Tickets

johnnycarriere Font issue Dropdown MenuClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 3:32pm   3 Most recent comment from johnnycarriere:This fixed it! melissaathawke Responsive display on certain columns not working wellClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 1:49pm   6 Most recent comment from Tahir :Hey Again,I need a htaccess user pass to view the site . Please have a look at this Article :Removing Author, Date, Tags, and Comments on Blog Titles .Thanks Adrian Blank screen displayed instead of websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 1:32pm   3 Most recent comment from Adrian:And how do I reinstall the theme? Before I contacted you guys, I already tried using ftp to overwrite the version I had installed with the latest one, but that didn't fix the problem After you repli ... OrigamiGlobe Masonry blog excerpt text not wrappedClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:49pm   4 Most recent comment from Tahir :Hey Again,If you dont want to reduce the font site try reducing the Line-height . Not everything that google says needs to be applied , 16px is quite readable .Add this into the Custom CSS box located ... variamma Scandinavian letters not displaying correctlyClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:30pm   2 Most recent comment from Tahir :Hey Again,Be sure to turn on Load Ext Chars Option and the relevant font subset: http://prntscr.com/9q46x7 . Also make sure the font has those special characters in it that are needed for the language ... Matt adding second installClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:17pm   4 Most recent comment from Tahir :Hey Again,Not that i am aware of . Thanks  gleonesr3 NavigationClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:07pm   2 Most recent comment from Tahir :Hey Again,You need to set the Page Template to Default in the "Page Attributes" Metabox : Thanks  gleonesr3 Row settingsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:06pm   2 Most recent comment from Tahir :Hey Again,The Full Height row sets only the minimum height to the Screen height , if your content is longer it wont crop it .  Try using Full Screen Page Rows Option instead: Thanks  Greentdigital URGENT - Went live and video lightbox brokeClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 11:57am   2 Most recent comment from Tahir :Hey Again, Try Switching to the Magnific Lightbox Library in Salient Theme Options Panel -> General Settings-> Functionality as that supports https :  Thanks  Mauricio Template overridesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 11:57am   2 Most recent comment from Tahir :Hey Again,The Current Version of Salient is not compatible with the Latest Woocommerce Version . Please downgrade woocommerce until an update is released next week .Thanks  Greentdigital SSL Lightbox brokenClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 11:42am   4 Most recent comment from Tahir :Hey Again, Try Switching to the Magnific Lightbox Library in Salient Theme Options Panel -> General Settings-> Functionality as that supports https :  Thanks  Paul Dodd Add custom @font-face to theme options panelClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 11:23am   6 Most recent comment from Tahir :Hey Again,Unfortunately there is no weight option available as this is just a hack . You can only add a font with a single weight using this method at the moment. Thanks  Jose all formatting has turned to single column after theme updateClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 6:33am   2 Most recent comment from Jose:Hey guys,I figured this out. I just turned off this plugin "Fast Velocity Minify" that I had. This got everything back to normal. martingluckman Black on SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated June 29, 2017 at 8:54pm   4 Most recent comment from Andrew Cooke:Hi martingluckman, Apologies for that late reply. The screenshot of the black screen shown before the video here https://sri.auroville.org/ is just that, the black background of the slide. This ... joi Any word on Visual Composer bug fixes?Closed   Salient - Responsive Multi-Purpose Theme   Updated June 29, 2017 at 7:02pm   5 Most recent comment from Andrew Cooke:Hi Jose,Could you link the ticket or the message where the original issue was listed?Not sure if you upgraded Salient visual composer with the update to salient 8.0 i.e. http://themenectar.com/change ...