Okay

Public Tickets

Alejandro hide navigation barClosed   General   Updated February 24, 2023 at 1:04pm   3 Most recent comment from Alejandro:Hello Judtih,Thank you for your prompt reply, it worked perfectly, thank you for your help! Agnieszka Salient Theme Free Shipping CounterClosed   General   Updated February 24, 2023 at 12:32pm   4 Most recent comment from Tahir :Hey Agnieszka,We havent had anyone report this issue yet.  Could you try switching to the "Storefront" Woocommerce Official Theme temporarily and check the issue persists ?.Thanks  therealsparks Hiding Portfolio categoryClosed   General   Updated February 23, 2023 at 5:08pm   2 Most recent comment from Andrew Cooke:Hello there,Thank you for reaching out to us.This customization is not possible, this would require some custom customization that would fall out of the scope of our support. I would recommend hiring ... Marta Installing the themeClosed   General   Updated February 22, 2023 at 1:10pm   3 Most recent comment from Marta:Hello Andrew,Thank you very much for your answer and your fastness!I will try what you are telling me.Thank you again!Marta Rakesh Muppu Lottie AnimationsClosed   General   Updated February 22, 2023 at 3:59am   6 Most recent comment from Tahir :Hey Again,Please update to the Latest Salient Theme Version. The current version of the theme is 15.0.8 and the current version of the page builder is 6.9.1. Salient versions older than v11 won' ... way245 ThemeNectar PortfolioClosed   General   Updated February 20, 2023 at 3:49pm   7 Most recent comment from way245:Nevermind i found it! sims158 Salient WPBakery Page Builder not workingClosed   General   Updated February 10, 2023 at 3:24pm   3 Most recent comment from sims158:Thank you Tahir. My fault. I glossed over the plugins too quickly.  John Markadakis Salient Theme Video as Header BackgroundClosed   General   Updated February 10, 2023 at 7:22am   3 Most recent comment from Andrew Cooke:Hello John,Thank you for getting in touch.Unfortunately, this feature is currently available. Since I can see you have used a Vimeo video for your background, you can look at these articles and see ... pathamapornk how to Disable Lazy LoadingClosed   General   Updated February 8, 2023 at 3:46am   4 Most recent comment from Tahir :Hey Again,Yes, you can set it in the "Single Image" Page Element settings.Thanks  ldechant1 White Screen of DeathClosed   General   Updated February 6, 2023 at 6:16pm   2 Most recent comment from Judith Olango:Hi there,Thanks for choosing Salient.This is an issue that had already been fixed, in a previous update. Please update your theme to the latest version using this guide then check:https://themenectar. ... pathamapornk where is Header Color Scheme locateClosed   General   Updated February 6, 2023 at 7:13am   2 Most recent comment from Judith Olango:Hi there,Thanks for keeping in touch.Please head to Salient > Header Navigation> Color Scheme:Thanks. Ravenaven Compatibility with Thrive ArchitectClosed   General   Updated February 5, 2023 at 5:14pm   2 Most recent comment from Tahir :Hey Ravenaven ,Salient comes bundled with its own customized version of the WPbakery Page Builder so it wont work 100% with any other Page Builder and retain all theme functionality.Thanks Rakesh Muppu Toggle PanelsClosed   General   Updated February 1, 2023 at 3:03pm   2 Most recent comment from Tahir :Hey Again,I believe you are trying to add Toggle Panels inside an Inner row ?. They can only be added to Parent Rows.Thanks  acaleph Suggestion about submenuClosed   General   Updated February 1, 2023 at 4:20am   2 Most recent comment from Judith Olango:Hello Acaleph,Thanks for pointing this out.We'll add this on our wishlist for the coming updates.Thanks. pathamapornk how to create a jump link to a specific element on websiteClosed   General   Updated January 30, 2023 at 7:18am   6 Most recent comment from Tahir :Hey Again,You seem to have different content setup for mobile and desktop and are adding 2 ids with the same name which is causing the issue.The "ID's" should always be unique for it to work as i ...