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Public Tickets

Daniela Sousa Cleaning up demosClosed   General   Updated May 17, 2023 at 10:33am   2 Most recent comment from Tahir :Hey Again,This should help: https://www.wpbeginner.com/plugins/how-to-reset-your-wordpress-database-to-default-settings/ . Thanks. Garba1957 WARNING ERROR UPDATING TO PHP 8Closed   General   Updated May 11, 2023 at 12:35pm   15 Most recent comment from Garba1957:OK, thank you for your help. Andy Barker where to change background imageClosed   General   Updated May 9, 2023 at 5:31am   4 Most recent comment from Andy Barker:Hi,Great theme with wonderful customer support.I would say thanks to Judith and Tahir.Have great day. UCOMEDIA HTML ErrorClosed   General   Updated May 4, 2023 at 4:01pm   4 Most recent comment from Andrew Cooke:Hello again,Thank you for getting back to us. Please check for plugin conflicts by deactivating the third-party plugins then reactivate them back one by one to see the one that causes issue. Kind rega ... nicolas modify the archive header of category in woocommerceClosed   General   Updated May 2, 2023 at 7:41am   4 Most recent comment from Tahir :Hey Again,You can change the H1 in the Salient Theme Options Panel -> Typography section "Heading 1" Field as that would change the H1 for all the pages.Thanks  joaos43 Image Mouse Hover IssueClosed   General   Updated April 27, 2023 at 3:53pm   3 Most recent comment from joaos43:Hey!Yes I have the Lazy Load Image active somewhere. I will deactivate and see if it works.Thank you for your help! :) clayvaughan Show infinite (but lazy loaded) posts on archive pageClosed   General   Updated April 26, 2023 at 2:19pm   3 Most recent comment from clayvaughan:thanks this is resolved now Katarzyna Mobile menuClosed   General   Updated April 24, 2023 at 8:08am   7 Most recent comment from Judith Olango:Hi there,For the icons not showing, I request you try installing the font awesome plugin and see whether that helps.Also you can adjust the logo size from here on mobile from here : Thanks. startmedialt Salient responsiveClosed   General   Updated April 22, 2023 at 6:42am   4 Most recent comment from Judith Olango:Hi there,You can edit from secondary header menu settings:Thanks. Denniswhd Neimil First colorful paintClosed   General   Updated April 19, 2023 at 9:03am   2 Most recent comment from Judith Olango:Hi Dennis,Thanks for writing to us.I am afraid we don't have this tool at the moment you may need to use a third party plugin.Thanks. Denniswhd Neimil Overlapping Block in Wordpress ElementorClosed   General   Updated April 18, 2023 at 4:56am   2 Most recent comment from Tahir :Hey Again,Please contact the relevant support forum as Salient Theme does not use Elementor.Thanks  Tian cheng Eng Website PHP Unable to updateClosed   General   Updated April 18, 2023 at 3:12am   2 Most recent comment from Tahir :Hey Again,Please update to the Latest Salient Theme Version. The current version of the theme is 15.0.8 and the current version of the page builder is 6.9.1 . Salient versions older than v11 won' ... Denniswhd Neimil Wordpress Elementor Page SpeedClosed   General   Updated April 17, 2023 at 4:13pm   2 Most recent comment from Judith Olango:Hi Dennis,Thanks for writing back.Please try optimizing your site using this guide : http://themenectar.com/docs/salient/performance-optimization-guide/.Thanks. Jamesway245 Showing a message when no posts are availableClosed   General   Updated April 17, 2023 at 2:48pm   2 Most recent comment from Judith Olango:Hi James,Thanks for keeping in touch.I am afraid we don't have this option at the moment, however we'd love to take this as a suggestion to help us improve on our features in the coming upda ... Mettel Bach Salient theme for testing fituresClosed   General   Updated April 11, 2023 at 5:37pm   4 Most recent comment from Mettel Bach:Thank you! Have a nice day!