Okay

Public Tickets

irmankarim Twitter IconClosed   General   Updated August 24, 2023 at 1:17pm   9 Most recent comment from irmankarim:Thank you! It works! Kevin Vrević Screen Width - mobileClosed   General   Updated August 20, 2023 at 6:35pm   5 Most recent comment from Tahir :Hey Again,Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no  ... Alba Montejano White bar on top of headerClosed   General   Updated August 18, 2023 at 3:08pm   3 Most recent comment from Alba Montejano:Thank you so much Andrew!!! The white dissapeared. ALL GOOD NOW!!  Anil Contact Form 7 Plugin is not WorkingClosed   General   Updated August 12, 2023 at 4:00pm   2 Most recent comment from ThemeNectar:Hey Anil,Contact Form 7 is supported, and we have a few examples of it being used throughout the demos e.g. https://themenectar.com/salient/corporate/contact/Salient doesn't interact how that pl ... billylui 'Star Rating' Element 3.5 Stars IssueClosed   General   Updated August 12, 2023 at 7:17am   5 Most recent comment from billylui:Hi Tahir,Thanks for the quick fix. It works perfectly.Cheers,Billy Lui benoitfouc33 Disable Gutenberg Editor feature not working with the last update of WooCommerceClosed   General   Updated August 10, 2023 at 5:56pm   7 Most recent comment from ThemeNectar:Hey benoitfouc33,It looks like WooCommerce is loading a bunch of new stylesheets for v8 which are registered through the block.json for each block. Others have pointed this out here: https://github.c ... Mark Niemann How to transfer a design from Jimdo to Wordpress?Closed   General   Updated August 6, 2023 at 8:16pm   2 Most recent comment from Andrew Cooke:Hey Mark,Thank you for getting in touch.I'd recommend reaching out to the WordPress team to advise on this. Here's an article that might help https://cms2cms.com/cms/jimdo-to-wordpress-migr ... nickelaos Nectar Slider not working with shortcodeClosed   General   Updated August 3, 2023 at 9:03am   12 Most recent comment from nickelaos:Great, thanks a lot! You really helped me. You can close the ticket. Lena Mobile Menu not inheriting typeClosed   General   Updated August 2, 2023 at 5:36am   2 Most recent comment from Andrew Cooke:Hi Lena, Thanks for keeping in touch. Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues. Kind regards, Syed Imran Youtube icon is not visibleClosed   General   Updated August 1, 2023 at 10:03am   3 Most recent comment from Syed Imran:Thank you So much @Tahir its worked! janebadu Single product page not working on mobileClosed   General   Updated July 31, 2023 at 10:11am   9 Most recent comment from janebadu:that's worked, thank you so much ecuascott hotspot font sizeClosed   General   Updated July 27, 2023 at 5:55pm   2 Most recent comment from Tahir :Hey Again,Please provide the page URL so we can write up what's possible. Thanks. rickpkw Off Canvas Menu BugClosed   General   Updated July 27, 2023 at 1:09pm   2 Most recent comment from Noah Munene:Hi there,We were not able to replicate this on our end.Could make sure all Salient related plugins are up to date. If they are not up to date there should be a message in appearance install plugins a ... Paul-Emile Latour Spacing MilestoneClosed   General   Updated July 25, 2023 at 4:25pm   2 Most recent comment from Andrew Cooke:Hello there,Thank you for reaching out to us.Normally, the salient milestone element does not take HTML entities so it is not possible to add spacing between numbers in that way.Try adding spacing usi ... Paul-Emile Latour Remove Comma MilestoneClosed   General   Updated July 25, 2023 at 9:27am   3 Most recent comment from Paul-Emile Latour:Perfect that work perfectly!