Okay

Public Tickets

Mariel Hernández Team Member - Full Bio ShownClosed   General   Updated June 15, 2023 at 8:29am   2 Most recent comment from Andrew Cooke:Hey Mariel,Thank you for getting back to us. Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see a ... Rich Url LogoClosed   General   Updated June 14, 2023 at 7:04am   2 Most recent comment from Judith Olango:Hi Rich,Thanks for writing to us.Please refer to this article on how to change the site icon:https://yoast.com/how-to-change-your-favicon-in-wordpress-a-step-by-step-guide/.Thanks. MediaCityWay Facebook sharing insecureClosed   General   Updated June 13, 2023 at 3:28pm   3 Most recent comment from MediaCityWay:perfect, thank you very much. nicolasdevwebmaster Summary Blog postClosed   General   Updated June 12, 2023 at 10:54am   2 Most recent comment from Tahir :Hey nicolasdevwebmaster ,Please make sure you follow the steps mentioned in here : https://themenectar.ticksy.com/article/6266/ the Video is to just to provide more context. Best. gr_andrew Header Menu link in new tabClosed   General   Updated June 12, 2023 at 8:43am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please select this option from menu section:Thanks. Carlos Christian Portfolio PermalinkClosed   General   Updated June 10, 2023 at 3:42pm   2 Most recent comment from ThemeNectar:Hey Carlos!Custom post types in WordPress are intended to only have one static base e.g. "portfolio", and changing that for every project would require custom development. Unfortunately, there's ... Richard Salient Blog pageClosed   General   Updated June 5, 2023 at 9:36am   7 Most recent comment from Tahir :Hey Again,Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Than ... nicolas issu with the woocommerce bar nav and the salient menu bar navClosed   General   Updated June 2, 2023 at 6:59pm   2 Most recent comment from Judith Olango:Hi Nicolas,Thanks for writing to us.Please check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that causes issues.Thanks. Patrick Frantz some issues with the sharpnessClosed   General   Updated May 27, 2023 at 12:58pm   2 Most recent comment from Tahir :Hey Patrick ,Your website doesnt seem to be online so we can check it in the live browser.Try regenerating the images and check. Also view: https://woocommerce.com/document/fixing-blurry-product-ima ... erttvsd Rtl is not working right in centered menuClosed   General   Updated May 24, 2023 at 10:33pm   3 Most recent comment from erttvsd:It worked thank you. chrispattison Text wrappingClosed   General   Updated May 24, 2023 at 10:47am   2 Most recent comment from chrispattison:Thanks Andrew and Tahir, also for signposting the responsive typography settings :) Mark Lawson Can I purchase an upgrade without orginal licenseClosed   General   Updated May 22, 2023 at 6:33pm   2 Most recent comment from Andrew Cooke:Hello again, Thank you for getting back to us. Yes, you can purchase the new license and use it for the upgrade. You need to install the Envato Market Plugin and then add the license key there. You c ... Hugo Error using Salient themeClosed   General   Updated May 22, 2023 at 7:13am   3 Most recent comment from Hugo:Hello Tahir,Thanks for your response. And it turned out to be a PHP issue indeed. Once we dialed it back to 7.4 from 8.1 it started to work again. The site is back on-line again.Great support.Kind re ... nicolas Display the brand with the product nameClosed   General   Updated May 20, 2023 at 3:39pm   3 Most recent comment from nicolas:Thank you for always beeing so reactive :)i will have a look thanks  mark white Using Premium CDN with SalientClosed   General   Updated May 19, 2023 at 8:48am   7 Most recent comment from mark white:Thank You this Ticket can close