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Public Tickets

HIVART background video mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated July 3, 2017 at 7:15am   7 Most recent comment from Imagindary:Thank you so much! Dan CSSClosed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2017 at 10:46pm   3 Most recent comment from Dan:Correct. Not sure what was going on there.Thanks and you can close this ticket.DS jakejules Internet Explorer ruins everythingClosed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2017 at 3:12pm   2 Most recent comment from Andrew Cooke:Hi there, I hope you are having an awesome day and thanks for contacting us regarding your query.Microsoft has officially ended support for the IE versions 8 through to 10 which means that the render ... hkfrankhui WooCommerce 3.1.0Closed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2017 at 9:27am   2 Most recent comment from hkfrankhui:Found the reason: If the following setting is enabled in WooCommerce setting, the BLACK area stays here after you dismiss the notice. (downgrading WooCommerce version didn't help) Store notice: Enab ... merloc I’m having strange things, maybe cache relatedClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2017 at 12:34pm   3 Most recent comment from Tahir :Hey Again,Please clear your cache using this guide: Clear Cache where applicable . Try Adjusting the Form Styling Options in the Salient Theme Options Panel :  Also have a look at this Article ... aimee drop down menuClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2017 at 12:30pm   2 Most recent comment from Tahir :Hey Aimee,Simply set the Parent Menu link to has '#' without quotes so it doesnt link anywhere .Cheers AttendStarNew Visual ComposerClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2017 at 12:29pm   2 Most recent comment from Tahir :Hey Gary,Please have a look at this Article :http://themenectar.com/docs/salient/installing-plugins/ . Salient uses a Customized version of WPBakery Visual Composer so yes the pages would likely need ... martingluckman Sitemap & BreadcrumbClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2017 at 11:49am   2 Most recent comment from Tahir :Hey Again,Try using Yoast SEO Plugin as that should take care of both . Thanks  Marcel Pelzer Manually order category contentClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2017 at 8:28am   5 Most recent comment from Howland66:I found the plugin Category Order and Taxonomy Terms Order johnnycarriere Font issue Dropdown MenuClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 3:32pm   3 Most recent comment from johnnycarriere:This fixed it! melissaathawke Responsive display on certain columns not working wellClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 1:49pm   6 Most recent comment from Tahir :Hey Again,I need a htaccess user pass to view the site . Please have a look at this Article :Removing Author, Date, Tags, and Comments on Blog Titles .Thanks Adrian Blank screen displayed instead of websiteClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 1:32pm   3 Most recent comment from Adrian:And how do I reinstall the theme? Before I contacted you guys, I already tried using ftp to overwrite the version I had installed with the latest one, but that didn't fix the problem After you repli ... OrigamiGlobe Masonry blog excerpt text not wrappedClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:49pm   4 Most recent comment from Tahir :Hey Again,If you dont want to reduce the font site try reducing the Line-height . Not everything that google says needs to be applied , 16px is quite readable .Add this into the Custom CSS box located ... variamma Scandinavian letters not displaying correctlyClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:30pm   2 Most recent comment from Tahir :Hey Again,Be sure to turn on Load Ext Chars Option and the relevant font subset: http://prntscr.com/9q46x7 . Also make sure the font has those special characters in it that are needed for the language ... Matt adding second installClosed   Salient - Responsive Multi-Purpose Theme   Updated June 30, 2017 at 12:17pm   4 Most recent comment from Tahir :Hey Again,Not that i am aware of . Thanks